Absoutely great service from start to finish.the team delivered great information and service. The water has great taste and love their product. The prices are great and deliver of service highly r... See more
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quick and great service, the guy who installed it did a good job leaving the place tidy and clean, we like the water taste so far, We’re happy with the overall experience 👍🏻.
Great communication skills, informative. Very good price. Easy booking. The system was installed quickly and very neatly. Water taste is very different now. Can see the difference big time. Feel... See more
Company replied
Lovely technician, he was chatty and polite, did job well, very happy with his work. Customer service not so great, had left a message for a callback and didnt receive one. Went back and forth over a... See more
Company replied
Company details
Written by the company
Providing you with clean pure taste of water to your home or office with our top of the range Water Filtering systems. Our Reverse Osmosis filtering system is designed to remove 99.9% of all contaminants, bacteria, viruses and chemicals out of your tap water leaving you with pure water only. Alkaline filters are added to the Reverse Osmosis systems to Alkalise your water making it healthier then ever. Call our office to take advantage of our special prices including FREE installation. 5 year warranty on all our filter systems. Service guarantee.
Warranty & Guarantee
5 year
5 year Warranty on all our water filter systems + 5 year Service Guarantee on all systems.
Contact info
3/16 Weld Street, 2170, Prestons
- 1300651837
- contactus@filteredwatersolutions.com.au
- filteredwatersolutions.com.au
4.5
Excellent
987 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Absoutely great service from start to…
Absoutely great service from start to finish.the team delivered great information and service.
The water has great taste and love their product.
The prices are great and deliver of service highly recommended
19 March 2026
Unprompted review
works perfectly
quick and great service, the guy who installed it did a good job leaving the place tidy and clean, we like the water taste so far, We’re happy with the overall experience 👍🏻.
8 April 2026
Unprompted review
Charged an extra $60 (hidden fee) on…
Charged an extra $60 (hidden fee) on top of installation to drill the stone bench top. I wouldn’t trust these guys. They have and original quote and added to it when I came time to tap the card. Drilling a 10mm hole to install the system should be included.
3 February 2026
Unprompted review
Thorough work done!
We had Water Filter solutions come out today and had Leonardo. He did an amazing job very clean very respectful & very thorough in his work. No mess.
Will recommend only Leonardo to come and do your work.
Thank you Leonardo for such a great job for us!
17 December 2025
Unprompted review
Very unprofessional 😡
They don't even deserve one star for customer service. Lady over the phone this morning when I just asked for the invoice. I need to send invoice to RTA which I explained her and asked if she has any time frame so I can notify RTA. She was out of control. I think she needs counselling to manage her anger issues or she should change her profession. Very disappointing 😞
21 October 2025
Unprompted review
Highly recommended
We are very pleased with Filtered Water Solutions. We had a bad experience with Filpure that caused water damage to our kitchen. Then the professional installer from Filtered Water Solutions came and fixed all the mess, in a professional efficient way is in very polite well mannered attitude unlike our earlier experience with Filpure.
My family and I are thankful and grateful for their excellent, timely and reasonable charged services. Highly recommended.
15 September 2025
Unprompted review
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Reply from Filtered Water Solutions
Thanks Annette for your great review of our service. We’ve passed your kind words on to our team. Filtered water Solutions are passionate about providing all of our customers with outstanding experiences and we are delighted to know we hit the mark with you.
Thank you
The person that came to change the…
The person that came to change the filter was great, only I recommended my daughter and son-in-law get one and they did, I didn't get a discount for my service infact it went up $10
9 October 2024
Reply from Filtered Water Solutions
Hi Allison,
Thank you for your review, we have looked up the records and cannot see any referrals on record, why an discount may not have been applied, please free to call our office and advise the name of the referral person so we can update records and apply discount on your next annual service.
Thank you
The water quality is not good after the…
The water quality is not good after the change. I am not sure whether he replaced new one or old one. The product he replaced is not sealed product.
18 October 2024
Reply from Filtered Water Solutions
Thankyou for the review. We sorry you had a bad experience, our products are always sealed and we are passionate about providing our customers the best service. Our office will call you directly to investigate the issue, Thank you
Easy and quick service
Easy and quick service. Technician cleaned and took all rubbish with him.
11 October 2024
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Very efficient
Very efficient, courteous and professionally installed. Would recommend to any and all.
17 October 2024
Reply from Filtered Water Solutions
Hi David,
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"
Job was done efficiently and everything…
Job was done efficiently and everything was explained.
31 October 2024
Reply from Filtered Water Solutions
Hi Marian,
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"
Good service and follow up
17 October 2024
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Always send reminders for service
Always send reminders for service. Very quick and efficient in replacing filter.
26 September 2024
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Always on time
Have been a customer of FWS for a number of years now and never been disappointed with their product and service. They have always been on time as scheduled and thorough in their requirements. Would recommend them to anyone thinking of installing new filtered water.
3 October 2024
Reply from Filtered Water Solutions
Thanks so much for your feedback Jan. It makes our day hearing about how much our customers love product and service delivered from Filtered Water Solutions and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you.
Reply from Filtered Water Solutions
Thank you for taking the time to provide a review.
We’re glad to hear that you're happy with our product provided by filtered water solutions,
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
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