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Finance.Claims Reviews 554

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TrustScore 4.5 out of 5

4.7

Legal Services
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease and straightforwardness of the claim process. Many appreciate the efficient response times and the continuous updates provided, which keep them informed at every step. People also value the company's ability to track down old agreements and handle claims professionally, often requiring minimal effort from the customer. However, some customers were not happy with the company's policy regarding claims if the customer had already contacted the finance company directly. These reviewers mentioned that their claims were not processed under such circumstances, even after providing all necessary documentation.

What people talk about most

Claim

Users describe positive interactions with claim processes. Many reviewers found the online forms easy to use... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, with online... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be professional,... See more

Response time

Clients share positive opinions on response time. Many customers praise the quick and clear responses, with... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted this company regarding car finance claims. After giving the company some basic details they were able to track down any car finance I had previously and progress my claims. I have been ke... See more

Rated 5 out of 5 stars

I can say my experience so far has been fuss free. The company got all the information they needed without any help from myself as most of the information I hadn't got anymore. They have now submitted... See more

Rated 5 out of 5 stars

Having moved several times our information regarding the car loans was lost. We had an idea of the company’s we had used but no data. Finance claims did that for us otherwise we wouldn’t have been abl... See more

Rated 5 out of 5 stars

Because you’ve kept me updated on what’s happening n am keeping my fingers crossed that after all your hard work i manage to get a something out of your hard work

Company details

  1. #99 of 154 best companies in Legal Services

Written by the company

At Finance.Claims we are dedicated to providing comprehensive claims services for customers who have been mis-sold car finance. Our mission is to advocate on behalf of our clients, ensuring they receive the compensation and justice they deserve. We understand the complexities and frustrations that can arise from mis-sold car finance, and we are committed to navigating these challenges with expertise and care.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

554 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Excellent communication

I found the communication and regular updates reassuring and efficient. I also found the wording easy to understand and if I have further questions or concerns there’s contact information. I’m hopeful my case will be resolved swiftly and with a positive outcome.

28 August 2025
Rated 1 out of 5 stars

Excessive spam adverts

Email or messenger ad almost daily. Reported as harassment and invoked my right to be forgotten. Unsolicited blanket spam. Cease and decist. I will not answer your automated response that I'll probably receive.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

NOT LEGIT COMPANY

I uploaded my details on their website, my car finance agreement, driving license and addre details because there website states that they can only go forw with your claim when they have your details. They called me 4 days later to asses my claim, when I told them I had already contacted the finance company before but hadn't gotten any response in months which is why I decided to sign up with them they told me they couldn't go ahead with my cliam because I had contacted the finance company. I asked them to delete my documents and details which they agreed they would do but I have been getting so many spam calls from them every few hours and it's annoying because its those automated calls. DO NOT SIGN UP TO THEM

11 June 2025
Unprompted review

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