Finance.Claims logo
Visit website

Finance.Claims Reviews 554

•
TrustScore 4.5 out of 5

4.7

Legal Services
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease and straightforwardness of the claim process. Many appreciate the efficient response times and the continuous updates provided, which keep them informed at every step. People also value the company's ability to track down old agreements and handle claims professionally, often requiring minimal effort from the customer. However, some customers were not happy with the company's policy regarding claims if the customer had already contacted the finance company directly. These reviewers mentioned that their claims were not processed under such circumstances, even after providing all necessary documentation.

What people talk about most

Claim

Users describe positive interactions with claim processes. Many reviewers found the online forms easy to use... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use, with online... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be professional,... See more

Response time

Clients share positive opinions on response time. Many customers praise the quick and clear responses, with... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted this company regarding car finance claims. After giving the company some basic details they were able to track down any car finance I had previously and progress my claims. I have been ke... See more

Rated 5 out of 5 stars

I can say my experience so far has been fuss free. The company got all the information they needed without any help from myself as most of the information I hadn't got anymore. They have now submitted... See more

Rated 5 out of 5 stars

Having moved several times our information regarding the car loans was lost. We had an idea of the company’s we had used but no data. Finance claims did that for us otherwise we wouldn’t have been abl... See more

Rated 5 out of 5 stars

Because you’ve kept me updated on what’s happening n am keeping my fingers crossed that after all your hard work i manage to get a something out of your hard work

Company details

  1. #99 of 154 best companies in Legal Services

Written by the company

At Finance.Claims we are dedicated to providing comprehensive claims services for customers who have been mis-sold car finance. Our mission is to advocate on behalf of our clients, ensuring they receive the compensation and justice they deserve. We understand the complexities and frustrations that can arise from mis-sold car finance, and we are committed to navigating these challenges with expertise and care.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Great

So far so good. Very straight forward and so easy to do. Haven’t had to deal with anyone personally, all done online and quickly. About a week after first looking at a possible claim, I was told my claim had been submitted and now I just wait to hear back from the companies that I had finance with. Have only given 4* as I have recieved no money or been told I’m due any. The service is not yet complete so it would be wrong to give 5*. But what they have done so far, has been great.

26 January 2026
Rated 5 out of 5 stars

Very helpful

Very helpful in tracking down old agreements. Keep you updated and informed at all stages. I am awaiting the outcome, but either way I can't fault them, I would recommend.

22 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look