Financial Fortress Reviews 

22
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Last year, I took my elderly parents to see the team at Financial Fortress to help consolidate my parents’ finances and make the management of them easier for their retirement years. Wayne and his t... See more

Rated 5 out of 5 stars

I've been employed all of my working life, never really had money to splash around, paid into my company pension but never had a final salary pension unfortunately. Yes, most of the time the comp... See more

Rated 5 out of 5 stars

Wayne and the team were incredibly helpful in advising on my financial matters. Can strongly recommend speaking to them about they can help. I'm sure they will be able to with impartial advice. They a... See more

Company replied

Rated 5 out of 5 stars

Excellent outstanding service from Wayne and the team at Financial Fortress. Having wanting to invest from our house sale Wayne provided us with all the help and guidance on on the best options for u... See more

Company replied

Company details

  1. Financial advisor
  2. also in
  3. Investment service
  4. Mortgage broker

Written by the company

At Financial Fortress, we believe financial planning doesn’t have to be confusing, complicated or intimidating. Based in Chester, we provide clear, jargon-free financial advice that is always no-cost and no-obligation, tailored to your needs. Our services include: • Pensions and retirement planning. • Mortgages and protection. • Investments and wealth planning. • Business and protection advice. • Later life planning. We support clients across Chester and the UK. Our mission is simple: to help you take control of your finances with confidence. We focus on long-term relationships and practical, easy-to-understand advice that gives you clarity, confidence and control - because informed clients make the best decisions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(22)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service Andrew was a good…

Brilliant service Andrew was a good help he was always there any time we needed to speak with him

1 February 2026
Unprompted review
Financial Fortress logo

Reply from Financial Fortress

Thank you so much for your kind feedback. We really appreciate you taking the time to share your experience. We’re delighted to hear Andrew was able to support you and be there when you needed help. If there’s ever anything else we can assist you with in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Amazing service with sensitivity and kindness

The company was recommended to me following the death of my husband. I was impressed with the support and advice I have received and feel confident in my future. Wayne had been so helpful and he has given me service with sensitivity due to the sad circumstances I found myself in. Highly recommend to anyone

5 February 2026
Unprompted review
Financial Fortress logo

Reply from Financial Fortress

Thank you for your kind words. We’re so glad the team could provide support with care during such a difficult time. It means a lot to hear we’ve made a positive difference for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look