Finch - The Trade Professionals Reviews 

249
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally polite, professional, and friendly throughout every single project they undertake. Many consumers also appreciate the highly reliable and efficient service provided when dealing with complex plumbing and heating tasks. Some people also felt that project schedules, appointment times, and work updates were handled with impressive punctuality and absolute clarity. Reviewers consistently note that the skilled engineers always explain the ongoing progress clearly, offer great advice, and leave work areas exceptionally clean and tidy. Clients feel completely confident trusting this team for all domestic maintenance needs.

What people talk about most

Service

People report positive experiences with service, frequently praising the knowledgeable and professional staff... See more

Staff

Users describe positive interactions with staff, highlighting that engineers and office personnel are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with prog... See more

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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4.9

All reviews

(249)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t recommend enough

I can’t recommend Finch enough. This is the 5th or 6th time they’ve completed work for me. They always turn up on time, do what they say they’re going to do and complete the work to a great standard. I won’t use anyone else for plumbing issues now.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I contacted Jamie at Finch Ltd to assist with a complete bathroom refurbishment that was required to be turned around within a set time frame. My initial enquiry was promptly acknowledged, an appointment was made and Jamie turned up on time. We discussed my requirements in detail and Jamie patiently and clearly explained the options available to me and the work required.

The appointment was followed up by a very detailed quotation, individually setting out the costs for each element of the project, together with a fixed price for the job.

Once I confirmed the order, I was given a start date, together with a programme of works detailing what was planned for each day and how long the work was expected to take.

At the start of the project, my curtains were wrapped to protect them from dust and plastic laid to protect the carpets. At the end of each day, the property was left clean and tidy, even though it was empty at the time. Multiple different trades were involved, which Jamie organised without any inconvenience to me.

With the size of this project and the number of different elements involved, inevitably things sometimes go wrong. Jamie was on it. Admittedly, I am a customer who has a keen eye on detail. It was refreshing to meet with Jamie near the end of the project, to find his snag list was longer than my own and the points were already in the process of being resolved.

We required a replacement panel, which Jamie sorted without any fuss, the panel arrived – it was correct in every way, except the colour batch was very slightly different. He had driven some 15 miles or so just to fix the panel. Many a tradesman would have done just that. I simply got a message letting me know about the colour issue and reassuring me another panel had been ordered. Apart from literally going ‘the extra mile’, the attention to detail was there…

Many thanks to Jamie and your team – highly recommended.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

Everyone couldn’t be more helpful. These guys know their stuff. Much appreciated as the problem was totally different to what was first thought. All fixed efficiently and cheerfully.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a new boiler installed from…

I had a new boiler installed from Finch. The experience was great from the initial engagement, understanding the best solution for my property and the actual installation.

I would highly recommend

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Always responsive to enquiries, on time, polite, friendly and efficient. Jamie explains what he's doing and why and leaves clear instructions that give peace of mind.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Astonishing care and attention from…

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving some special events to come and help us). Incredible care and commitment, we simply could not be happier. As they saying goes, not all heroes wear capes, Jamie is 100% on of them. Thank you for everything!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Finch Plumbing were excellent!

Finch Plumbing did an excellent job for me again. This one was very tricky and took a lot of effort on Jamie's part - there was a problem with the hot water flow to the en suite. Jamie located the problem and managed to bypass the old pipes buried in the floor, rather than digging up the concrete! He was recommended to me for 'difficult jobs' and was brilliant. In the end it took him less time than the original quote and he reduced his bill accordingly.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Finch have been our plumbers for many years.We had a water leak at our property recently which they dealt with promptly and efficiently, carrying out the repair with the minimum of disruption and leaving everything in good order.
We cannot praise Finch highly enough and have no hesitation in recommending them to others. A very friendly and impressive company!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

A plumber who arrives on time

A plumber who arrives on time ! There’s a first and the excellent service did not stop there, Jamie was polite knowledgeable and efficient and completed a very professional job would highly recommend this very top rate company

10 June 2025
Unprompted review

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