FinClub Reviews 

105
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I came across an ad and decided to contact FinClub. I was really amazed to discover this new and fast way to apply and to receive a loan. The staffs were so helpful and professional. I received the lo... See more

Rated 5 out of 5 stars

The people working over there are really friendly and provide you with clear and proper explanation on all the issues. They certainly look for solution instead of denying your problem with a simple re... See more

Company replied

Rated 4 out of 5 stars

Finclub has really improved during the last 2 years. It's a better place to apply for a quick loan. They are reliable and fast regading procedures. However, i believed that they need to inprov... See more

Company replied

Rated 5 out of 5 stars

Very good experience. First time came across such type of financial aid other than bank. Every thing is done on-line at your convenient time. You provide all required info on line, no need to loose ti... See more

Company replied

Company details

  1. Financial Institution

About FinClub

Written by the company

Finance Club Ltd, branded as FinClub, is the first fintech to secure a P2P Lending license from the Financial Services Commission, the non-banking financial regulator in Mauritius.

FinClub acts as a facilitator to connect Lenders directly with Borrowers. Using a seamless and fully automated online platform, with minimal overheads, we pass on the savings to Borrowers who get competitive loans and to Lenders who get higher interest rates.


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(105)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VERY PROFESSIONAL APPROACH

VERY PROFESSIONAL APPROACH, SWIFT, COMPETENT AND UP TO STANDARD SERVICE.

15 December 2024
Unprompted review
FinClub logo

Reply from FinClub

Thank you Shekar for your feedback and for taking the time to share your experience with us. We’re delighted to hear that you found our service professional, swift, and up to standard. Providing reliable and efficient financial solutions is our priority, and it’s always rewarding to know we’ve met your expectations.
We appreciate your trust in FinClub and look forward to assisting you again whenever you need us. Feel free to reach out anytime!

Best regards,
The FinClub Team

Rated 5 out of 5 stars

Extremely professional

Extremely professional
Quick and fast reply…very reliable and trustworthy
I’m so happy to have deal with Finclub..got the finance very quickly

13 January 2025
Unprompted review
FinClub logo

Reply from FinClub

Thank you so much for your kind words and for taking the time to share your experience with Finclub! We’re delighted to hear that you found our service professional, reliable, and efficient. Your satisfaction is our top priority, and we’re thrilled we could assist you in securing finance quickly.

If you ever need anything in the future, don’t hesitate to reach out. We truly appreciate your trust in us!

Best regards,

Finclub Team

Rated 5 out of 5 stars

I have had a good deal with quick…

I have had a good deal with quick response and money. Highly recommend.

7 November 2024
Unprompted review
FinClub logo

Reply from FinClub

Thank you for your wonderful feedback! 🌟 At FinClub, we are thrilled to know that you had a smooth experience with our quick response and efficient financial solutions. Your recommendation motivates us to continue transforming lives and unlocking smiles! 😊

Rated 4 out of 5 stars

Great experience with them

Great experience with them. Rapid response. Just a little slow on the disbursement as had to wait for investors. But really worth the wait. Monthly repayment is affordable. Thank you so much for helping me with my financial needs. When I was looking for investors I didn't find anyone and I also got rejected by the bank before as well as recently. Finclub was a life saver. 🙏🏼

12 November 2024
Unprompted review
FinClub logo

Reply from FinClub

Thank you for your 4* review! We're glad you had your loan with us! 😁

Rated 5 out of 5 stars

Taleyven has been exceptional

Taleyven has been exceptional since the beginning, he has procided all the required assistance from start to finish!

28 October 2024
Unprompted review
FinClub logo

Reply from FinClub

Hello Kris and Thank you for your kind review !

Rated 4 out of 5 stars

Finclub has really improved during the…

Finclub has really improved during the last 2 years.
It's a better place to apply for a quick loan. They are reliable and fast regading procedures.
However, i believed that they need to inproved regarding the disbursement procedures.
Funding of loans are done within 48 hours but the disbursement takes place 4 days post the funding which is quit long and inconvenient compared to banks where disbursement takes place within 24hours.
Grateful if they could work on this.
A big thanks to Veelasha and her team for their amazing help.

8 October 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Valued Customer,

Thank you for your valuable feedback. We are thrilled to hear that you found our loan application process to be fast and reliable.

Regarding the disbursement process, while we understand the frustration with the time it takes for the funds to reach your account after loan approval. However, unlike traditional banks, where the institution funds the loans, FinClub operates on a peer to peer lending model, where lenders (investors) fund your loan. In compliance with the Financial Services Commission's regulations, we must provide a 2-business-day cooling-off period for lenders after the funding is completed.

This regulatory step is designed to ensure that all parties have a final review before disbursement, and while it does add some time to the process, it is essential for transparency and security.

That said, we are continuously looking for ways to optimise our processes, and your feedback is invaluable in helping us improve.

Thank you once again for your trust in FinClub, and we’re here to assist with any further questions or needs you may have.

Best regards,
The FinClub Team

Rated 5 out of 5 stars

They are always here to help and they…

They are always here to help and they take it seriously when they grant the loan to me. Thank you so much team

22 August 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Mr. Shaun,

Thank you so much for your generous feedback! We're thrilled to hear that your experience with FinClub and our committed team has been so positive.

Our top priority is to provide a seamless and efficient service to all our customers, and we're grateful that you've recognized the proactive efforts of our team.

Your kind words motivate us to continue upholding the high standards we set for ourselves. If you have any further thoughts or need additional assistance, please don't hesitate to reach out. We're truly grateful that you've chosen FinClub.

Warm regards,
The FinClub Team

Rated 5 out of 5 stars

One of the best loan facilities

One of the best loan facilities. The team and exceptionally Madam Veelasha was very kind and provided loan approval in less than one day.

30 July 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Ludovic,

Thank you sincerely for your kind words! We are delighted to hear about your positive experience with FinClub and our dedicated team members.

Ensuring a smooth and efficient process for our customers is our top priority, and we appreciate your recognition of our team's proactiveness and customer service skills.

Your feedback motivates us to continue delivering excellent service. If you ever have more insights to share or need further assistance, please feel free to reach out. Many thanks for choosing FinClub!

Best regards,
The FinClub Team

Rated 5 out of 5 stars

Big improvement since 2 years

Big improvement since 2 years! Used to take nearly 1 month to get funded, this time it took only a couple of hours!
Great service from the team as soon as the application is posted, a special mention to Veelasha.
Only thing is that the interest rate is higher than the banks but offfers a different perspective.

29 July 2024
Unprompted review
FinClub logo

Reply from FinClub

Thank you so much for your kind words! We are delighted to hear about your positive experience with FinClub and our dedicated team.

Our top priority is ensuring a seamless and efficient experience for our customers, and we appreciate your recognition of our team's proactive and customer-centric efforts.

Your feedback motivates us to uphold our high service standards. If you have any additional feedback or need further assistance, please don't hesitate to reach out.

Warm regards,
The FinClub Team

Rated 5 out of 5 stars

Very good staff members ❤️

Very good staff members, fast and secure process, low amount on interest, provide best methods online repayment, ❤️❤️ recommended ✅

27 July 2023
Unprompted review
FinClub logo

Reply from FinClub

Thank you immensely for your kind remarks! We are thrilled to learn about your positive experience with FinClub and our devoted team members.
Making sure our customers have a smooth and efficient experience is our highest priority, and we are grateful for your acknowledgment of our team's proactive and customer-focused efforts.

Your feedback encourages us to maintain our high standards of service. Should you have more feedback or require further help, please feel free to get in touch. Many thanks for choosing FinClub!

Best wishes,
The FinClub Team

Rated 5 out of 5 stars

Great and rapid service

Great and rapid service. Very helpful and efficient. Got my loan within 2 weeks. Keep it up! Would strongly recommend to all.

26 June 2024
Unprompted review
FinClub logo

Reply from FinClub

Thank you, Amanda, for your wonderful review!

At FinClub, we pride ourselves on professionalism and efficiency, and it's fantastic to know that you experienced this firsthand.

Cheers,
FinClub Team

Rated 5 out of 5 stars

Finclub is as professional as any other…

Finclub is as professional as any other bank, with a disciplined approach that ensures a positive experience for clients. They prioritize customer satisfaction through efficient service and clear communication, making banking straightforward and reliable.

28 June 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Mr Gopaul,
Although we're not a bank, we deeply appreciate your heartfelt words! It brings us great joy to know that you had a positive experience with FinClub and our dedicated staff.
Our primary goal is to ensure a seamless and efficient process for our clients, and your recognition of our team's proactive approach and exceptional customer service means a lot to us.

Your feedback inspires us to keep providing top-notch service. If you have any further insights or need additional assistance, don't hesitate to contact us. Thank you for choosing FinClub!

Warm regards,
The FinClub Team

Rated 5 out of 5 stars

I am really satisfied with the FinClub…

I am really satisfied with the FinClub team it does not take much time to receive your loan all the procedures to follow also it does not take time I highly recommend FindClud

28 June 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Ms Nathaël,
Thank you immensely for your kind remarks! We are thrilled to learn about your positive experience with FinClub and our devoted team members.
Making sure our customers have a smooth and efficient experience is our highest priority, and we are grateful for your acknowledgment of our team's proactive and customer-focused efforts.

Your feedback encourages us to maintain our high standards of service. Should you have more feedback or require further help, please feel free to get in touch. Many thanks for choosing FinClub!

Best wishes,
The FinClub Team

Rated 4 out of 5 stars

All what I can say is that it is a…

All what I can say is that it is a reliable financial institute

26 June 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Ms Emilie,
We are truly grateful for your thoughtful words! It delights us to hear about your positive interaction with FinClub and our dedicated team.
Our top priority is ensuring a smooth and efficient process for our customers, and we appreciate your recognition of our team's proactive customer service.

Your feedback drives us to keep up the excellent work. If you ever have more to share or need further assistance, please reach out. Thank you for choosing FinClub!

Kind regards,
The FinClub Team

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth, they are very professional. Highly recommended.

27 June 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Ms Anodin,
Thank you so much for your generous words! We are overjoyed to hear that you had a great experience with FinClub and our dedicated staff.
Our main objective is to ensure a seamless and efficient process for our clients, and we truly value your acknowledgment of our team's proactive and customer-oriented service.

Your feedback motivates us to continue providing excellent service. If you have any further insights or require additional assistance, please don't hesitate to contact us. Thanks for choosing FinClub!

Best regards,
The FinClub Team

Rated 5 out of 5 stars

Highly recommend.

Highly recommend.

Fast and very professional.

Thank you

21 June 2024
Unprompted review
FinClub logo

Reply from FinClub

Dear Mr Jamack,
We sincerely thank you for your kind words! We are delighted to know that your experience with FinClub and our dedicated team was positive.
Ensuring a smooth and efficient process for our customers is our foremost priority, and we are grateful for your recognition of our team's proactive customer service.

Your feedback inspires us to maintain our high standards. If you ever have more insights to share or need any further assistance, please feel free to reach out. Many thanks for choosing FinClub!

Best regards,
The FinClub Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend
Trustworthy, Excellent&Rapid Service,very Professional.

28 May 2024
Unprompted review
FinClub logo

Reply from FinClub

Thank you for your concise and positive feedback, Pooja!

We are delighted to hear that you found our team helpful.

At FinClub, our goal is to assist our clients with excellence, and your experience confirms the hard work we put in every day.

Thank you for choosing us and for your outstanding review!

Best regards,
The FinClub Team

Rated 5 out of 5 stars

Best place to apply for a…

Best place to apply for a loan.Excellent online service.Fast and reliable.Highly recommend.Thank you Mrs Veelasha for her support and help during the process.
Thank you Finclub,keep it up and continue to provide great service.

27 May 2024
Unprompted review
FinClub logo

Reply from FinClub

Thank you so much for your glowing review, Charif!

We're thrilled to hear that you found our service fast and reliable, and that our team made a positive impression on you.
Your recommendation means the world to us, and we're grateful for your support.

We look forward to continuing to exceed your expectations in the future. Thank you for choosing FinClub! ❤️

Cheers,
FinClub Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look