Typically, the orders are prompt, easy site review, and generally a good cost for the product. The bad is often parts are delayed and/or not in stock.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I paid for 2nd day air service and did not receive my package in that time frame, I requested a refund of my shipping and I have been reimbursed for the trouble.
Company replied
I ordered a WC1009 Window channel which is 7/16" in width. What I received was 5/8" in width. The manufacturer does not describe that the window channel is for 5/8" channels. I was at fault for no... See more
Company replied
Fantastic service y'all!!! Recieved my parts DAYS before I expected it! So happy, gunna be able to install my whole project this weekend🎉🎉🎉🎉 Super Job, Thanks So MUCH Cordially, Kevin T.... See more
Company replied
Company details
Written by the company
FinditParts.com is the largest one-stop shop for heavy duty truck and tailer parts. In just a few clicks, you can access more than 10M part numbers, sourced by our extensive nationwide network of top suppliers. Stop wasting time and money by making dozens of phone calls looking for those hard-to-find or out-of-stock parts. Let us do the work for you in just seconds. We offer more than 1000 brands, including all the top OEs, Tier 1, qualified aftermarket alternatives, and E&O suppliers. No commitments, no hassle, just the parts you need when you need them.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
1K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FinditParts
Thanks for the review, we’re glad you got what you needed and that it arrived on time. We appreciate you choosing FinditParts.
- The FinditParts Team
3 days after buying the part i ordered…
3 days after buying the part i ordered you send an offer to purchase another one for 10 dollars cheaper. i do not need another one at this time. why not give the cheaper price the fist time plus the shipping cost was higher than other vendors but you had the part that was needed so i paid the higher shipping with you
7 March 2026
Reply from FinditParts
We’re sorry for the frustration this caused. A full refund has been issued for your order.
Reply from FinditParts
Thanks, David, we’re glad the purchase was easy and that we could quickly resolve the missing part. We appreciate you choosing FinditParts.
- The FinditParts Team
Good price on parts
27 February 2026
Reply from FinditParts
Thanks for the feedback, Pablo! Glad we could help you get a good price on the parts you needed. We appreciate you choosing FinditParts.
– The FinditParts Team
Reply from FinditParts
Thanks for the great feedback, Anderson! Glad we could deliver exactly as promised. We appreciate you trusting FinditParts for the job.
– The FinditParts Team
Correct part
Correct part , was able to find on website fast and easy all went well except shipping took longer than it should have and i also paid extra for 2 day shipping
5 March 2026
Reply from FinditParts
Thanks for the feedback, Robert. We’re glad the site made it easy to find the right part, but we understand how frustrating it is when expedited shipping doesn’t arrive as expected. Please reach out to support@finditparts.com
so our team can take a look and help make this right.
– The FinditParts Team
Reply from FinditParts
Thanks for the great feedback, Laura! Glad we had the parts you needed and could get them to you quickly and well packed. We appreciate you choosing FinditParts.
– The FinditParts Team
Reply from FinditParts
Thanks for the feedback, Eddie! Glad the part arrived in good shape and worked just like it should. We appreciate you choosing FinditParts.
– The FinditParts Team
Correct parts,fast shipping,
24 February 2026
Reply from FinditParts
Thanks for the feedback, Matt! Glad we could get the right parts out to you fast. That’s what we’re here for.
– The FinditParts Team
Reply from FinditParts
Thanks for the great feedback, Reynardo! We’re glad you were happy with the price, shipping speed, and communication. We’re here whenever you need us again.
– The FinditParts Team
Ordered a1002 by Solar battery charger
Ordered a1002 by Solar battery charger. You confirmed my order as an 1002 by Solar battery charger, You shipped me a Pro-Logix battery maintainer!
28 February 2026
Reply from FinditParts
We’re very sorry for the mix-up with your order, John, that’s not the experience we aim to provide. A full refund has been issued, and we apologize for the inconvenience this caused.
- The FinditParts Team
Excellent service and speed…
The order was processed and shipped quickly It arrived faster than I thought it would. Turns out I won't need it , but that's on me.
26 February 2026
Reply from FinditParts
Thanks for the great feedback, James! We’re glad to hear your order arrived quickly. Even if you don’t need it, we appreciate your trust in us for your part search.
– The FinditParts Team
When I called the lady knew her parts…
When I called the lady knew her parts great help
20 February 2026
Reply from FinditParts
Thanks for the great feedback, Tom! We're thrilled to hear our team was able to help with your parts search. We’re always here when you need us!
– The FinditParts Team
Quick delivery and correct part
27 February 2026
Reply from FinditParts
Thanks for the kind words! We’re glad we could get the correct part to you quickly. We’re always here for your next part search!
– The FinditParts Team
Poor Shipping experiences
Every time I order something and pay for expedited shipping. The ETA is never accurate. It such a hassle because I have to call and get refunded for shipping every time. I'm not calling in for this one. You need to get your vendors on the same page with the Freight
27 February 2026
Reply from FinditParts
We sincerely apologize for the inconvenience and frustration caused by the shipping delays and inaccurate delivery estimates. We understand how important reliable timing is and are sorry for the trouble this has caused.
- The FinditParts Team
Everything was on time and just what we…
Everything was on time and just what we ordered.
24 February 2026
Reply from FinditParts
Thanks for the review, we’re glad everything arrived on time and exactly as ordered. We appreciate you choosing FinditParts.
- The FinditParts Team
The shipping costs were outrageous
The shipping costs were outrageous, but it is a product I’ve used for years and I am convinced it’s the best glass cleaner on the market.
24 February 2026
Reply from FinditParts
Thanks for the feedback, Joyce, we’re glad the product continues to deliver for you. We understand shipping costs can be frustrating and are always working to keep them as reasonable as possible.
- The FinditParts Team
Very happy I found this website
Very happy I found this website! They found the exact part I needed at the best price I could find. They shipped it to me very quick. I highly recommend using FinditParts to find your parts at a better value than any other site!
17 February 2026
Reply from FinditParts
Thanks, Matthew, we’re glad we could help you find the exact part at the best price and get it to you quickly. We truly appreciate the recommendation and your support of FinditParts.
- The FinditParts Team
Part fits great and was exactly what I…
Part fits great and was exactly what I needed
18 December 2025
Reply from FinditParts
Thanks, Christopher, we’re glad the part fit great and was exactly what you needed. We appreciate you choosing FinditParts.
- The FinditParts Team
Disappointed
i ordered a part from you and you showed it in stock. Called today to see the status and was told its on backorder 120 days. I feel like i should have been informed in some way since i ordered these on the 2nd
24 February 2026
Reply from FinditParts
We sincerely apologize for the frustration and lack of communication regarding your order. That’s not the experience we want you to have, and we’re truly sorry for the inconvenience this caused.
- The FinditParts Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.