findmytrip.uk Reviews 

326
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the professional travel agents are exceptionally helpful, patient, and quick to answer questions while organizing wonderful tailored holidays. Many people note that the entire booking process is remarkably smooth, straightforward, and completely stress-free from the very beginning to the final confirmation. However, some people mentioned feeling a bit skeptical or unsure at first before experiencing the reliable and friendly customer service firsthand. Consumers deeply appreciate the incredible dedication of the staff members who gladly adjust various travel itineraries until every single detail matches their exact preferences and budget constraints.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their exceptional dedication, patience, and expert... See more

Service

People report positive experiences with service, frequently highlighting the polite, prompt, and efficient... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting how helpful staff make the... See more

Booking process

Clients share positive opinions on booking process, highlighting how easy and efficient it is to arrange... See more

Customer service

Customers expressed great satisfaction with the customer service team, frequently praising representatives... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Find my trip was very quick to respond to my inquiries regarding my holiday that I’d like to go to. Hardy was very patient and very helpful with all my questions regarding the holiday that I’m plannin... See more

Rated 5 out of 5 stars

Came across on Facebook an advertisement of 3 nights 4 days trip to Milan including coach transfer to Tirano to catch the Bernina Express train to St. Moritz . Decided to make enquiries and the res... See more

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied


Company details

  1. Travel agent

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(326)

296 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I booked a holiday to Poland and Nikki…

I booked a holiday to Poland and Nikki the person that help me book everything was so so helpful they listened to what I wanted to do on the holiday got me flights 2 tours when we are there a stunning hotel to stay and travel to and from airport for a very very reasonable price so thanks so much Nikki for your time and patience

5 June 2026
Unprompted review
Rated 5 out of 5 stars

5 star service *****

5 star service *****
Hazel worked really hard to offer me options for my budget , very polite ,quick to respond and went above and beyond
Out trip was perfect the hotel was all we could have wished for the transfers were outstanding and the flights perfect too
Our short break to Rome was amazing !

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent sevice

I have just finished booking a holiday with Hatdy and what an exceptional experience it was.From start to finish the process was made essy.All my questions were answered.After numerous searches and changes Hardy came up with the perfect package for us.He had grrat patience and was very responsive .Nothing was too much trouble..I would highly recommend

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient service

Very smooth and professional service from Hardy in booking a 3 night trip to Krakow for 2 persons. This was all done through WhatsApp - he was courteous, efficient in providing information and responding to queries and was very willing to find alternative flights and add-on options to meet our needs. I felt confident making the booking with Hardy and very much appreciate his high quality service.
Will definitely be using this company again!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Nikki was very helpful in finding the…

Nikki was very helpful in finding the best deal for me and my family. As there are 6 of us it was a challenge. Very knowledgeable about the hotel and transportation. Very quick response to any questions. Would definitely use again

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Hazel was excellency personified

Hazel was excellency personified. I gave her a long list of things i wanted in my trip and within 10 mins she had what i was looking for. However, unknown to me at the time my wife had already booked for us. So, even though Hazel worked wonders. We didn't actually book the trip she found. But I'll definitely be using this service again.
Thank you Hazel x

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Recently booked a trip for me and my partner

Recently booked a trip for me and my partner. We did choose a few companies to go to Krakow in a few months. Lilly from find my trip was very helpful and extremely polite. Lilly answered all of our questions promptly and professionally. It was so easy to book and cheaper then other companies. We can contact her on all occasions if we need help and advice in the future. The service is very good and we we have found Lilly very helpful. We definitely would use find my trip again for future holidays 👍

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff

This was our first time using FindMyTrip and it certainly won't be the last. Friendly staff, competitive prices, and a very smooth booking experience.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant all train/plane hotels were…

Brilliant all train/plane hotels were top class Kyla brown did a excellent job fully recommend her going to do the Italy trains nxt year only advice would be to get the train timetable on your phone make life a lot easier

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Glacier express...

Made an enquiry and had an immediate response.
Very detailed plan for our holiday.
Unfortunately we have a a personal hiccup. But will definitely be in touch when we are able to travel.
Olivia was very pleasant and knowledgeable.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I sent off my initial inquiry and got a…

I sent off my initial inquiry and got a reply back within minutes, I told Kyle when and where I wanted to go and straight away I got a list of the best flight times and prices hotels in the areas I wanted to go to and even the train details to get between hotels, unfortunately with the climate the way it is at the moment when I told my partner I was planning a suprise trip away he wasn't very keen, however I would have been more than confident to go with the travel plans I was given and would definitely use this system the next time I go on holiday.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Lilly was the most helpful and very…

Lilly was the most helpful and very supportive operator who listened to my requirements as to my travelling needs. I can truly give 110% to her politeness and giving me the best trip to look forward to. Excellent operator.

29 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look