Above-and-beyond customer service (and frames!)
I've had an excellent experience shopping with, and being supported by, the Birds flock! I bought my 'Blackcap' wooden frames many years ago (they are super by the way! go get some plastic-free frames!), and recently asked if I could get them reglazed. Despite not being a usual service, the Birds Team kindly and efficiently accomodated my request, including carrying out repair and adjustment work when there was a slight issue. They have gone above and beyond to make me feel valued!
I'd highly recommend people buy from this well-run, accomodating, and sustainable business!







