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Rated 5 out of 5 stars

After a visit to this lovely store in September, whilst on holiday, where my wife loved all the "stuff", finally their website opened up for online orders. I purchased what my wife indicated she desir... See more

Company replied

Rated 4 out of 5 stars

Was so disappointed when I lost one of the star earrings from a beautiful birthday gift card given by a lovely thoughtful friend. Then I remember her telling me how she had found this lovely item at... See more

Company replied

Rated 5 out of 5 stars

Stumbled across this independent shop online whilst looking for golf themed gifts for my husband. So glad I did! Excellent quality products that arrived very well packaged. Each item was carefully and... See more

Company replied

Rated 5 out of 5 stars

Love the cheese knives. They are perfect. Very well packaged, no transit damage. Arrived quicker than expected by very polite courier. Will certainly use your company again should I need another purc... See more

Company details

  1. Fashion accessories shop

Information provided by various external sources

Fine & Sandy is a front street shop in the beautiful village of Tynemouth on the North East Coast of England (about 8 miles from Newcastle Upon Tyne). We are a home and gift shop catering for the local community and for the many visitors that come here from all over the world. If you choose to buy from our online store you are safe in the knowledge that we are a real business, run by everyday people who will give you responsive customer service! In our village shop we find that customers are surprised by the wide range of products we stock, including gifts for occasions, hats & scarves, gloves, bags, purses, jewellery, perfumes, candles and diffusers together with home decor accessories. However, we also stock some interesting small furniture items and significant pieces of work from local artists and crafts people. Everything in our shop is NOT available online, but we will continue to add more products to the online store as we go, so keep checking in! Tynemouth was recently voted as the best place to live in the North East of England (https://www.thetimes.co.uk/article/tynemouth-tyne-wear-best-places-to-live-hw97j38cn). It sits alongside some beautiful beaches, has its own priory and quite a number of places to eat, drink and relax. King Edward's Bay, sitting just below Tynemouth Priory has recently being identified as one of the top 10 blue flag beach in the UK by Conde Nast Traveller (https://www.cntraveller.com/gallery/blue-flag-beaches-uk). If that is not enough to convince you, Rough Guide places Tynemouth in Britain's top 30 seaside towns to visit and stay in (https://www.roughguides.com/special-features/britains-30-best-seaside-towns/tynemouth-tyne-wear/). Once you get here you can take the road train (or a 1km walk along the sea-edge promenade) down to North Shield's working fish quay or in the other direction to Whitley Bay sea front! So, if you are looking for a great day out we would recommend that you take a trip to Tynemouth and enjoy the mix of bars, restaurants and shopping in this stunning north east coastal village. If you do, pop in and say hello...we would love to see you!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

219 reviews

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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, lovely products and super fast delivery, highly recommend

29 May 2021
Fine & Sandy logo

Reply from Fine & Sandy

So pleased you got the service you expected! Many Thanks for the review.

Rated 5 out of 5 stars

Excellent Service and thank you.

We were looking forward to receiving our ceramic tile with this particular design. The item arrived very well packaged and looks wonderful! We are very pleased with the result and we would have no hesitation in recommending Fine and Sandy for other artworks. Excellent Service and thank you.

25 May 2021
Fine & Sandy logo

Reply from Fine & Sandy

Great to hear...so pleased you really like your tile. Thank you so much for supporting an independent retailer!

Rated 5 out of 5 stars

Excellent service top class quality…

Excellent service top class quality product, well packed with care and attention.

Highly recommend and will definitely buy again. Thank you.

7 May 2021
Fine & Sandy logo

Reply from Fine & Sandy

Great to hear! We very much appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Great company

Great company. Communication skills are excellent, there was a confusion with my postcode and I was contacted immediately by the company. Delivery was on time and the product is exactly what was expected. Definitely be using again and again.

5 May 2021
Fine & Sandy logo

Reply from Fine & Sandy

Thank you for the review and most of all, great to hear the product was as wanted.

Rated 5 out of 5 stars

Great service

Would recommend and use again.

3 May 2021
Fine & Sandy logo

Reply from Fine & Sandy

Great! Thank you for the review. See you again.

Rated 5 out of 5 stars

Great service

Ordered ear muffs which came very quickly and were perfect .

18 April 2021
Fine & Sandy logo

Reply from Fine & Sandy

Great to hear you love your earmuffs...thank you for your review!

Rated 5 out of 5 stars

Proud to support independent UK store

Ordered 2 items. Easy to order and got immediate confirmation. Then got email saying unfortunately, one item not available and 2 alternative items offered. After choosing different gift, I got immediate reply confirming my order had been despatched. As delivery cost was less than original order, refund made straight away and items arrived quickly and appropriately packaged. Very good service. Lovely gifts at good price from independent retailer. Will definitely be ordering with Fine & Sandy again.

27 March 2021
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Reply from Fine & Sandy

Thank you for your understanding with the product switch. We very much appreciate the honest review.

Rated 5 out of 5 stars

A cut above the rest...

Exceptional product quality and fabulous customer service !

27 March 2021
Fine & Sandy logo

Reply from Fine & Sandy

Thank you for your review...much appreciated.

Rated 5 out of 5 stars

Really pleased with my wall art and…

Really pleased with my wall art and staff were so helpful going out of thier way to assist. Very quick replies to any queries and quick to post😃

27 March 2021
Fine & Sandy logo

Reply from Fine & Sandy

Great to hear that your new wall art has settled in to your home. Thank you for taking time to review

Rated 5 out of 5 stars

Lovely gifts

Lovely gifts, nicely packaged and delivered promptly with free local delivery!

22 March 2021
Fine & Sandy logo

Reply from Fine & Sandy

Thank you for supporting us and for writing a review.

Rated 5 out of 5 stars

Great!

Exactly what I expected. High quality and arrived on time.

19 March 2021
Fine & Sandy logo

Reply from Fine & Sandy

Perfect, just what we like to hear! Thank you for your support.

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