There is nothing more frustrating than a company that packages their linens like it was nuclear ingredients! Nine tiny little plastic tabs that attach everything together, and you almost have to cut t... See more
Company replied
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See what reviewers are saying
Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... See more
I alerted them to a pricing error that was posted on Google and linked to their site. The person immediately challenges the validity of my claim (even though I included a screen shot) and then said it... See more
Company replied
Ordered an alternative down mattress pad. Upon arriving it was not as plush as advertised for the price and also contained a material I am allergic to. I did not place item on bed or even fully remove... See more
Company replied
Company details
Information provided by various external sources
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Contact info
1193 Lexington Ave, 10028, New York, NY
- 212-737-2123
- sales@finelinens.com
- finelinens.com
3.2
Average
726 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great price
great price, superfast shipping, product as envisioned and promised; have been to the store in the past too, staff very helpful
24 August 2017
Unprompted review
Have been a happy customer of Fine …
Have been a happy customer of Fine Linens for several years.
Their customer service is superb & the product lines are the best in the linen business. Heartily recommend this company to anyone who loves fine linens!
24 August 2017
Unprompted review
Beautiful products
Beautiful products, quality brands and great service. Free shipping. Perfect!
23 August 2017
Unprompted review
I am in the design business
I am in the design business. I called in my order for an unusual color so I could check stock. The person was super helpful and checked several different items from different vendors until I found one that would work.
I will definitely use Fine again. Also found their website easy to navigate.
20 August 2017
Unprompted review
Fantastic products, with best prices around
I've ordered many times from Fine Linens and the products are always absolutely top tier. Customer service is superb and shipping is extremely fast. Highly recommend.
18 August 2017
Unprompted review
Good Service
Website easy to navigate. Notifications efficient. Delivery as promised. I like the ability to accrue points toward next purchases.
18 August 2017
Unprompted review
Always great customer service and …
Always great customer service and products! Good sales and good quality. Love the rewards too.
18 August 2017
Unprompted review
Great shopping experience
Great shopping experience. They quickly filled my order and shipped it to me without any issues.
16 August 2017
Unprompted review
The Staff at FineLinens are always …
The Staff at FineLinens are always helpful and they carry a beautiful range of fine linens and bath items
15 August 2017
Unprompted review
Fast delivery of the best quality …
Fast delivery of the best quality linens. Enough said?
15 August 2017
Unprompted review
I highly recommend this company
I highly recommend this company. My order was promptly received and I was kept up to speed on the process of receiving
9 August 2017
Unprompted review
Great service
7 August 2017
Unprompted review
Great service.
29 July 2017
Unprompted review
Great source for luxury bedding
Fine Linens is a terrific source for top-of-the-line bedding. Fair priced and quick turnaround. After one order, I imagine we'll become regular customers.
30 June 2017
Unprompted review
I ordered something that didn't work …
I ordered something that didn't work out but they were incredibly responsive and helpful.
30 June 2017
Unprompted review
Perfect purchase with great delivery …
Perfect purchase with great delivery time!
30 June 2017
Unprompted review
Outstanding service
Outstanding service! Items were back ordered but overnight shipping accommodation got them to me on time.
20 June 2017
Unprompted review
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