Finest Retreats Reviews 

923
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company during their holiday stays. Customers frequently praise the wonderful locations, noting that accommodations are conveniently situated close to local village amenities, beautiful beaches, and breathtaking scenic spots. Consumers also love the spotless, well-equipped facilities and comfortable furnishings that make their time away truly relaxing and memorable. Some reviewers were not happy with property maintenance, specifically mentioning unclean appliances, accumulated dust, and frustrating housekeeping concerns upon initial arrival. A few people also experienced booking or communication difficulties when coordinating their stays through various platforms and managing their reservation details.

What people talk about most

Location

Users describe positive interactions with location, noting that properties are situated in great areas close... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting clean and well-equipped... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional cleanliness and comfort... See more

Staff

Consumers find staff to be positive, helpful, and very communicative. Reviewers frequently highlight that... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is simple, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed 6 nights recently at The Rectory Nook Annexe, Saint Teath, North Cornwall near Port Issac, Tintagel and Padstow. This is a beautiful 1 bedroom apartment with own front door, separate large s... See more

Rated 5 out of 5 stars

We had an absolutely amazing time at the Glamping Site (with Rescoria Retreats, Poldark). The tent was comfortable and, even though there was no electricity, there were romantic battery lights on... See more

Rated 5 out of 5 stars

Great location in Pwllheli, close to the beach, lovely apartment in a quiet location with private parking. Apartment itself is nicely decorated & with all the facilities you would require for an exten... See more

Rated 5 out of 5 stars

We stayed a week in Filey in a ground floor apartment. Booking was simple with excellent communication throughout. The apartment was right in the centre of Filey with everything a short walk away.... See more


Company details

  1. Holiday home letting agency

Written by the company

Finest Retreats offers a full holiday letting service for owners of luxury UK holiday properties. We work hard to get you bookings and maintain your property as if it were our own.


Contact info

4.8

Excellent

TrustScore 5 out of 5

923 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(923)

287 reviews in the last 12 months

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Rated 4 out of 5 stars

room was very clean and nicely prepared…

room was very clean and nicely prepared for us. personal was very great and caring). only thing that caught us of guard was shared bathroom and toilet as well as the promised balcony. but other than that our stay was great!) also we caught a time where there were not some many people, so shared bathroom wasn't that big of a deal)

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Cherry Tree Cottage gateway

We had such an amazing week at Cherry Tree Cottage! The Cottage was amazing and very comfortable. We loved the location too. Thank you for the warm welcoming surprise. Cannot wait to come back and explore more. Highly recommend it! Also Emma was absolutely amazing, she was always there to help.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Greatest Retreats found a superb property for me that has helped build memories will last a life time, for an absurdly low fee. The customer service was nothing but top draw.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff on phone

Telephone enquiry when we had an issue. Lindsay was very helpful and went out of her way to try to find a solution. Very much appreciated. Great to be speaking to a real person and not a machine. And she showed genuine concern. Her colleague was also helpful when we spoke to her.

From Debbie and Murray

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Mint customer service

Booked over the phone by a very helpful Lindsay, who was very prompt in accomodating my requests and questions as I was planning to book a family get away. Cannot recommend enough.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We booked via booking.com and had a great experience. We loved our “safari tent” style accommodation. Many thanks

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - we booked a weekend away for a birthday and it's hard to think of anything that wasn't great. Booking was easy, comms were great, Suzanna - who met us on site - was super helpful, and the property itself was incredible and very clean. No complaints whatsoever!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect little house

The accommodation was exactly what we wanted and as described. It is situated right in the heart of Hawes, and in the middle of the Dales - ideal for long or short walks in the breathtaking scenery of Yorkshire where every walk ended at a pub.
The check in process was simple and hassle free, and the company was very easy to deal with, but also very informative of things to do and places to visit.
Would recommend them to anyone asking.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Arrived in Wales to 30° heatwave ..

Arrived in Wales to 30° heatwave ... who could have planned that?! Accommodation was fantastic but all we needed was the wonderful pool area, which was well used over the week. Plenty of space for 14 of us to spread out and very comfy beds in spacious rooms. Great time and will very likely go again.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Belle House is our "Home from Home"

Belle House is our "Home from Home" it has everything we could want in a holiday apartment, & the perfect location for us. April, the site manageress has been a gem, she is so helpful whenever we have had a (small) problem i.e. no slip mat in the bath on arrival. Being a could of "A certain age" we rang April & within no time at all she was at the door with a slip mat!!! We have already booked for next year & hope to continue with bookings.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Demelza Cottage, Cornwall

We stayed at the Demelza cottage in Cornwall. The cottage was an absolute gem. It offered the perfect blend of seclusion and convenience. We loved coming back after days out to light the log burner and relax in such a warm, welcoming space. The prosecco waiting for us on arrival was a thoughtful gesture that set the tone for a special stay. Margaret was a wonderful host — friendly, welcoming, and clearly caring about her guests’ experience. It’s rare to find somewhere that feels this cosy and well cared for.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy property owner

As a holiday let owner I have been very impressed by the service provided by Finest Retreats. It is always easy to speak to someone immediately on the phone, without having to go through digitalised call triage, everyone is always kind, helpful and compassionate and willing to do anything they can to help. I have a great relationship with my property manager, Becky, who is happy for me to message or call her anytime and always goes above and beyond to resolve any issues. Amy has also been incredible when I have needed someone at weekends. I would not hesitate to recommend Finest Retreats to any property owner looking for a safe and reliable company to manage their holiday let.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent modern clean apartments

Stayed at Belle House in Filey on several occasions over the past few years. Very spacious with a fully equipped kitchen with every utensil you may need. The coffee machine is a nice touch with coffee pods included. The standard of cleanliness is always first class, the housekeeping team should be congratulated for keeping these high standards. Met the ladies a few times and they are always very cheerful and helpful. The location is very central for nice restaurants and bars. The on site parking is a bonus.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Hidden secluded gem in the Highlands

2nd Stay with a finest retreats managed property, faultless checking in / entry to property. Well equipped property, plenty of room and separate areas to lounge about. One thing id like to mention- nowhere to sit outside !! Such a remote secluded spot in a woods a few 100 m from the main rd.
The addition of some patio furniture or a few picnic style benches with table - would make a stay there far more pleasurable.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Over and Above Service

I cant praise this company enough.
I originally booked through a 3rd party and was experiencing financial difficulties. There was an additional charge for a pet last minute which I hadnt budgeted for. They rearranged the booking directly through them which saved me £100 even after the extra charge. Definitely recommend booking with them directly. Such great service and very professional. Emma went the extra mile and kept me informed every step of the way, even organised a slightly earlier check in which I struggled to get confirmed through the 3rd party.
All information needed for the stay including departure instructions where straight forward and not excessive like other rental agents.
Finest Retreats will be my preferred holiday search going forward rather than the bigger market leaders primarily used. Thank you Finest Retreats for exceeding my expectations

16 May 2026
Unprompted review
Rated 5 out of 5 stars

I lovely cottage Arc padstow Cornwall

I lovely cottage Arc padstow Cornwall . Well equipped, clean and comfortable. We did have a bit of an issue with gaining entry but was sorted out very quickly. Phone connection was a bit poor . Overall we really enjoyed our stay. Cottage was spacious clean and very comfortable. Outdoor garden was amazing. I found Emma Welch very helpful and she replied back to any questions very quickly.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book. We stayed at dog friendly Acorn Cottage in Dorsington. The cottage was exactly as described, very quiet, dog secure garden and fully equipped throughout. Arrival process was easy and so was the departing process. Location was great for many tourist attractions especially with the National Trust.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Stayed at the most Amazing place

Stayed at the most Amazing place , Cefn Castell in Criccieth. What a a beautiful accomodation, situated in an amazing location. The views were spectacular and i could go on and on!!!
We loved it.

24 May 2026
Unprompted review

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