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Finest Van Reviews 

1,419
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and exceptional care taken with belongings, often going above and beyond expectations. Many people highlight the efficient service, making the entire moving experience smooth and remarkably stress-free from start to finish. Reviewers frequently mention the teams' punctuality, efficiency, and excellent organization, ensuring belongings are handled with utmost care. The booking process is consistently described as easy and transparent, supported by responsive and helpful customer service throughout the entire experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

User experience

Customers report overwhelmingly positive experiences, describing the process as quick, easy, and stress-free... See more

Booking process

Consumers find the booking process to be positive, with many describing it as clear, easy, and transparent... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy we picked Finest Van for our move - we read the reviews beforehand and booked based on these. Can confirm it’s all true! Flavio was our mover and he was brilliant. He arrived on time, was sup... See more

Company replied

Rated 5 out of 5 stars

Finest Van were absolutely brilliant and I would highly recommend. I’ve used them twice now & everyone from head office to the movers themselves are a pleasure to deal with. With this move Rafael & Th... See more

Company replied

Rated 5 out of 5 stars

Don't look any further. These guys are legit. Incredibly attentive and careful while still being fairly quick. I overpacked fearing something would break, but even bubble wrap arrived like new. Thank... See more

Company replied

Rated 5 out of 5 stars

Moving is stressful but these guys made the whole process so much more relaxed, from packing to delivering our things at the new place. They were professional but also funny and easy going. I highly... See more

Company replied


Company details

  1. #2 of 40 best companies in Removals company
  2. #3 of 25 best companies in House clearance service
  3. #2 of 38 best companies in Removals Service
  4. #2 of 3 best companies in Moving Supply Shop
  5. #3 of 29 best companies in Self storage facility
  6. #4 of 57 best companies in Storage facility

About Finest Van

Written by the company

Finest Van Logo

🏠 Home Removals

At Finest Van, we understand that moving can be stressful. Our home removals service is designed to make your move as smooth and hassle-free as possible. With our professional team and years of experience, we handle everything from packing your delicate items to transporting them safely to your new home. We provide a reliable, stress-free service for any home, whether you're moving to a new flat, house, or across the country. Let us make your relocation easy and efficient!

🏢 Office Removals

Relocating your office doesn’t have to disrupt your business operations. Our expert office removals service ensures minimal downtime, allowing your team to resume work quickly. We handle everything from IT equipment to office furniture, making sure everything is safely packed and transported. Whether you're expanding, downsizing, or relocating to a new office space in London or beyond, our flexible services adapt to your business needs, ensuring a smooth transition every time.

🧳 Storage Services

Looking for a safe place to store your belongings? Our secure storage services offer both short- and long-term storage solutions to meet your needs. Whether you're temporarily storing items during a move or need a more permanent storage option, our clean, dry, and secure facilities are perfect for your possessions. We also offer convenient collection and delivery services, making it easier than ever to store and retrieve your items with ease.

📦 Packing Services

Our professional packing service is designed to save you time and ensure the safety of your belongings. We use only the highest-quality packing materials to protect your items, from fragile glassware to heavy furniture. Our experienced team will carefully pack, label, and inventory your items, so you don’t have to worry about anything. Whether you need full packing services or just need a hand with your fragile items, we’re here to make your move stress-free.

🚛 About Finest Van

With over a decade of experience, Finest Van has become one of the leading moving companies in London. Our reputation is built on providing exceptional service, backed by a team of professionals who go the extra mile. We offer reliable, efficient, and affordable removal, packing, and storage services. Trusted by thousands of customers, we pride ourselves on our customer satisfaction and attention to detail, ensuring that every move is seamless and stress-free.

Office Removal

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,419)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Finest Van is the best moving company…

Finest Van is the best moving company I’ve used in Lodnon. Super competitive pricing and go absolutely above and beyond any other service I’ve used.

Joaquim was so professional and helpful - as I was moving out alone I was expecting it to be much more stressful. Joaquim took care of everything!

Would highly recommend this company for any London moves

7 March 2026
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Reply from Finest Van

Wow, thank you for such a fantastic review!🤩 We’re so glad Joaquim could take the stress out of your move and make the experience easier for you. Competitive pricing and exceptional service are what we aim for every day, so hearing this really makes our work worthwhile. We’d be honoured to help again whenever you need us. 🚚💜

Rated 5 out of 5 stars

Great service

Great service, fast and reliable. Thomas and Gavin did an amazing job! Would highly recommend.

11 March 2026
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Reply from Finest Van

Hey Kirill, thank you so much for your kind words! 🤩💜We’re thrilled to hear that the team delivered fast, reliable service and made your move stress-free. Your recommendation means a lot to us, and we’ll be sure to pass along your praise to the team!

Rated 5 out of 5 stars

Really good service

Really good service. Efficient and really nice guys doing the job. Raf and Gabriel made a stressful task much easier! Great office team as well. Would 100% use again and reccommend.

20 February 2026
Unprompted review
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Reply from Finest Van

Thank you so much for your kind feedback. It really means a lot to us. 😊

We're delighted to hear that you had a positive experience and that Raf and Gabriel were able to make the move easier and less stressful for you. I’ll be sure to pass your lovely comments on to them. It was a pleasure assisting you with your move, and we truly appreciate the recommendation. 🚚💜

Rated 5 out of 5 stars

Outstanding in every way

I honestly can't fault our experience with Finest Van. Syrus and Flavio were efficient, helpful, friendly and worked well as a team. They made the whole process as painless as it could possibly be. Nothing was too much trouble for them. They were also incredibly fit, as many stairs were involved in the move!
I would have no hesitation in recommending them to others and would most definitely use them again if the need arose.
Thank you x

26 February 2026
Unprompted review
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Reply from Finest Van

Hi Debbie, thank you so much for your wonderful feedback. 😊I’m especially pleased to hear how well Syrus and Flavio looked after you on the day. I know firsthand how demanding stair-heavy moves can be, so your recognition of their hard work, teamwork, and positive attitude is greatly appreciated. Our goal is always to make the moving process feel as smooth and stress-free as possible, so it’s wonderful to know we delivered that experience for you.

Thank you again for your trust and recommendation. If you ever need us in the future, we would be absolutely delighted to assist you.

Rated 5 out of 5 stars

Amazing company would do it again

Amazing company, very reliable

2 March 2026
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Reply from Finest Van

Thank you for the lovely feedback! We truly appreciate your support and are so pleased you had a great experience with us 🚚💜

Rated 5 out of 5 stars

amazing job!

23 February 2026
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Reply from Finest Van

Thank you so much! 😊 We really appreciate your kind word and are glad you were happy with the service. It was a pleasure helping you with your move, and we’re always here if you need us again in the future!

Rated 5 out of 5 stars

Exceptional Service from Gerald at Finest Van

I had an excellent experience moving with Finest Van, and I especially want to highlight the outstanding service from Gerald. He was punctual, professional, and incredibly efficient throughout the entire move. Nothing was too much trouble: he handled all my belongings with great care, checked in regularly to make sure I was happy with where things were placed, and remained calm and friendly even when it started raining repeatedly. His attitude made what could have been a stressful day feel smooth and well organised. I would happily book Finest Van again and will be specifically asking for Gerald next time – highly recommended.

15 February 2026
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Reply from Finest Van

Thank you so much for your wonderful review! 😊 We’re delighted to hear that Gerald was able to make your move smooth and stress-free, even with the rain challenges.

I’ll be sure to pass your kind words on to him. He’ll be thrilled to know his efforts made such a difference. It was a pleasure assisting you, and we truly appreciate your recommendation. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Excellent Experience

​I cannot recommend Finest Van highly enough. Moving is usually an incredibly stressful experience, but Joaquim and Afonso made the entire process seamless and actually pleasant.
​From the moment they arrived, they were absolute gentlemen. They handled my belongings with the utmost care, ensuring everything was wrapped and secured perfectly. Beyond their technical skill, they were highly professional, punctual, and maintained a positive, "can-do" attitude throughout the long day.
​If you are looking for a team that is efficient, respectful, and genuinely great at what they do, look no further.

21 February 2026
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Reply from Finest Van

Thank you so much for your kind words! We’re thrilled to hear that Joaquim and Afonso were able to make your move smooth and even enjoyable. 😊

I’ll be sure to pass your feedback on to them, they’ll be delighted to know their hard work and care made such a difference. It was a pleasure assisting you, and we truly appreciate your recommendation. 🚚

Wishing you all the best settling into your new home! 💜

Rated 5 out of 5 stars

Superb and professional

Thanks for your help! Super professional and experienced and made our moving experience really fuss free.

Thanks!

16 February 2026
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Reply from Finest Van

Thank you so much for your kind words! We really appreciate you taking the time to leave this feedback. It was a pleasure helping with your move, and we’re so glad we could make the process fuss-free for you 😊

Wishing you all the best in your new place! 🏡💜

Rated 5 out of 5 stars

Second Time Using This Company

I moved in July and this is the second time I have used this company as I was really happy the first time. They turned up on time and carried all my things carefully and quickly. I was moving from a ground floor flat, all the furniture was mine that they moved to a third floor one, with no lift and they were professional and efficient. They did this on the hottest day of the year too so we were all hot and sweaty by the end! I was very grateful and I did cash tip both the removers.

Additionally their rates were so much more reasonable than other local companies in the area were charging. I would recommend.

10 July 2025
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Reply from Finest Van

Wow! Thank you so much for your lovely words, recommendation and support 🤩
Third floor, no lift, hottest day of the year… what a combo 🥵 We’re so glad the team powered through and delivered the service you deserved 💪
Whenever you’re planning your next move, we’ll be more than happy to help!

Rated 5 out of 5 stars

I 100% recommend using Finest Van

I can 100% recommend using Finest Van. Fabio was superb: friendly, efficient, patient, took great care in handling every item. Moving house can be stressful, but he turned a (potentially) stressful day into a breeze!

9 February 2026
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Reply from Finest Van

Hey there! We’re so glad we could make your move feel easy and stress-free. Thank you so much for your recommendation and your super kind words about Fabio, he truly is a star in our team 🤩
Wishing you all the best in your new home 🏡💖

Rated 5 out of 5 stars

I booked this last minute the day…

I booked this last minute the day before and Finest Van made it happen. Joaquim was really great - professional and efficient. My move was very smooth and quick! I will definitely use this service again in future.

7 February 2026
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Reply from Finest Van

Hi Claudia! Thank you for trusting us with your last-minute move!
We know how stressful those situations can be, so we’re really pleased Joaquim was able to make it smooth and straightforward for you 💪
We look forward to helping you again in the future 🤩

Rated 5 out of 5 stars

Incredible service start to finish

Incredible service start to finish. Super positive, can-do attitude even when faced with a tall climb to a top floor flat with no lift. Flavio and Syrus, excellent job 👏

23 January 2026
Unprompted review
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Reply from Finest Van

Thank you so much for your kind words! We’re thrilled to hear that Flavio and Syrus provided such a positive experience, even with the challenging climb. I’ll be sure to pass your compliments on to them, they’ll be delighted to hear this! 👏 We really appreciate you taking the time to share your feedback. 💜🚚

Rated 5 out of 5 stars

10/10

The customer service was great and the mover Raphael was absolutely incredible!! He was very fast and efficient and this is by far the easiest move I’ve had (and I’ve had four!)
I will definitely contact Finest Van for future moves!!

4 February 2026
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Reply from Finest Van

Thank you so much for taking the time to share your experience! 😊 We’re thrilled to hear that Raphael made your move so smooth and efficient. He’ll be over the moon hearing your kind words! We’re so grateful that you chose Finest Van, and we can’t wait to help you with any future moves. Raphael and the team will be ready to make it just as stress-free next time! 🚚💜

Rated 5 out of 5 stars

Best moving experience I’ve had

I cannot recommend Finest Van highly enough - and in particular Rafael and Gabriel.

Their attention to detail, care, solutions, and genuine caring + friendly personalities made the moving experience incredibly stress free and seamless.

They went above and beyond to ensure the day went without a hitch and without a doubt would recommend them to anyone looking to move.

Thanks again Rafael and Gabriel, and the rest of the Finest Van team.

28 January 2026
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Reply from Finest Van

Wow! Your review absolutely made our day, Zairn!
Huge thanks from all of us at Finest Van. Rafael and Gabriel really do bring the magic, and we’re so glad they made your move smooth, stress-free and even enjoyable (which is the dream 🤩).

Thank you for trusting us with your move and for spreading the love, it truly means the world to us! Wishing you all the happiness in your new place 🏡💜

Rated 5 out of 5 stars

Very professional and trustworthy - happy!

Great experience. Super trustworthy. Helped unpack too

24 January 2026
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Reply from Finest Van

Thank you so much for your kind review! We’re delighted to hear that you had a great experience and found the team trustworthy. 😊

Your feedback really means a lot to us, and we’re so glad we could make your move as smooth and stress-free as possible. Thank you again for choosing us. We’d be happy to help you again anytime in the future! ✨🚚

Rated 5 out of 5 stars

Thomas Gavin and Joaquim Cardoso

Thomas Gavin and Joaquim Cardoso were efficient and on time and so kind. As with a previous move, your helpful and friendly colleagues made all the difference! Thank you . Also to Ana who was excellent!

21 January 2026
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Reply from Finest Van

Thank you so much for your kind words! 😊 I’m thrilled to hear that Thomas, Joaquim, and Ana provided such a positive experience for you. We’ll be sure to pass on your compliments. They’ll be delighted to hear it!

It’s always our goal to make moves as smooth and stress-free as possible, and I’m so glad we could do that for you again. Thank you for choosing us, and we look forward to helping you in the future! 🚚💜

Rated 5 out of 5 stars

What a great service

What a great service! Friendly, helpful, hardworking team made the move smooth and reduced my stress levels.
Have used them several times and will always choose them again

15 January 2026
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Reply from Finest Van

Thank you so much Sandra!
We’re honestly so happy to hear that we’ve helped keep your stress levels low, that’s always our goal 😍
It’s been a real pleasure helping you each time, and we look forward to working with you again soon 😉

Rated 5 out of 5 stars

The team at Finest Van were brilliant…

The team at Finest Van were brilliant from start to finish. I had to rearrange my move as I stupidly selected the wrong date on the website and they did this for me with no hassle. They rang me the day before the move to check we were all set, which was really reassuring. On the day Joaquim was friendly and really efficient. We had to pick up from 3 different addresses and all of our stuff was in our new flat before 11am. Would highly reccomend!

10 January 2026
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Reply from Finest Van

Thank you so much for taking the time to leave such a lovely review. We really appreciate it. 😊

I’m glad we were able to sort the date change for you without any stress, and that the call the day before helped put your mind at ease. Moving can be hectic, so we always want our customers to feel supported. It’s great to hear that Joaquim was friendly and efficient on the day. I’ll be sure to pass your kind words on to him and the rest of the team.

Thank you again for choosing Finest Van and for the recommendation. Wishing you all the very best in your new home 💜🚚

Rated 1 out of 5 stars

Very hard to use website

Very hard to use website, takes ages to load and gives you a rough idea of what it would cost. Tried to call a few times before making the booking but no answer, tried again and still no hope. Ended up booking because of the amazing reviews i have seen on here, quick little job, guys were nice Flavio and Orie, really good guys and hardworking done everything i have asked them to do.

5 January 2026
Unprompted review
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Reply from Finest Van

Thank you for taking the time to leave feedback. We are pleased to hear that the crew were polite and hardworking.

That said, we are currently unable to locate a booking that matches the name or details provided in this review. We would genuinely like to look into both the concerns raised about our website and phone availability, as well as to identify the job mentioned.

We kindly ask that you contact our customer services team directly with your booking reference, so we can investigate this further and respond properly.

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