This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more
Company replied
1. The aplication is so lite, complete with the chart indikator, deposit and withdraw very fast, variety contents od pairs complete. 2. Administrators respon quickly exactly right to the main topic.... See more
I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more
Company replied
Company details
About FINEX
Written by the company
Finex (PT Finex Bisnis Solusi Futures)
Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.
Apa yang membuat Finex istimewa?
- Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
- Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
- Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
- Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
- Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.
Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.
Buka AkunContact info
4.5
Excellent
838 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 24 hours
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Withdraw still too long
22 January 2026
Reply from FINEX
Thank you for your feedback. We apologize for the inconvenience regarding the withdrawal processing time. Your input is important to us and will be taken into account as part of our ongoing service improvements. If you need assistance, please contact our support team via live chat.
The 14-day x 24-hour refund fund is the…
The 14-day x 24-hour refund fund is the longest refund of all brokers, for withdrawal the process is also very long
9 January 2026
Reply from FINEX
Thank you for your feedback. We apologize for the inconvenience regarding the refund and withdrawal processing time. The procedure is applied in accordance with our internal policy and regulatory requirements. Your input is highly appreciated and will be used as an evaluation to improve our services. If you need further assistance, please contact our support team via live chat.
Reply from FINEX
Thank you for your review. We’re glad to hear your positive feedback. Your suggestion regarding up-to-date XAUUSD signals is highly appreciated and will be shared with our development team for future improvements.
Reply from FINEX
Terima kasih atas ulasannya. Kami mohon maaf jika proses withdrawal dirasakan kurang cepat. Masukan Anda sangat kami hargai dan menjadi bahan evaluasi untuk peningkatan layanan. Jika masih terdapat kendala, silakan hubungi tim kami melalui live chat agar dapat segera kami bantu.
Reply from FINEX
Thank you for your review. We’re glad to hear that you’re satisfied with our fast and helpful response. Your feedback encourages us to keep delivering professional support and service.
Stay fast respon 💪
14 January 2026
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat.
The best broker ever since
21 January 2026
Reply from FINEX
Thank you for your review. We truly appreciate your kind words and trust in Finex. Your support motivates us to keep delivering reliable, professional, and high-quality trading services.
Reply from FINEX
Thank you for your review. We’re glad to hear that you find Finex a good trading platform. Your support encourages us to keep improving our services and providing a professional trading experience.
Reply from FINEX
Thank you for your review. We’re pleased to hear that you appreciate our low spread and the ease of deposit and withdrawal. Your feedback motivates us to continue delivering reliable and professional trading services.
Reply from FINEX
Thank you for your review. We’re glad to hear that you appreciate our fast response. Your feedback motivates us to continue providing prompt and professional support.
Thanks finex
13 January 2026
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat.
Reply from FINEX
Thank you for your review. We appreciate your positive perspective. Finex is committed to continuously improving our services and supporting traders through challenges with reliable and professional solutions. If you need any assistance, our team is always ready to help.
Reply from FINEX
Thank you for your feedback. We’re glad to hear that you find Finex trustworthy and fast. Your support motivates us to continue improving our services and provide an even better trading experience. If you need any assistance, our team is always ready to help via live chat or email at customer@finex.co.id.
Add balance or top up takes too long.
Add balance or top up takes too long.
Leverage is too low
19 January 2026
Reply from FINEX
Thank you for your feedback. We apologize for the delay you experienced with adding balance. Our team is continuously working to improve system speed and performance. Regarding leverage, please feel free to contact our support via live chat or email at customer@finex.co.id for guidance and possible solutions tailored to your trading needs.
Reply from FINEX
Thank you for your review. We’re glad to hear that you find Finex simple and easy for deposits and withdrawals. We will continue to provide a reliable and professional trading experience. For any assistance, please feel free to reach out to our live chat support.
Reply from FINEX
Thank you for your review. We’re glad to hear that you love using Finex. We will continue to strive to provide a reliable and professional trading experience. If you need any assistance, please feel free to contact our live chat support.
The application is very easy to use
10 January 2026
Reply from FINEX
Thank you for your review. We’re glad to hear that you find the application easy to use. We will continue to improve our services to provide a comfortable and reliable trading experience. If you need any assistance, please feel free to contact us through live chat or Customer Service.
Trading jd aman nyaman dan cerdas..
Trading jd aman nyaman dan cerdas...
Pasti cuan... Finex the best
17 January 2026
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat.
Reply from FINEX
Thank you for your review. We’re glad to hear that you find Finex good, trusted, and quick. We will keep improving our services to deliver a professional and reliable trading experience. If you need assistance, please contact us via live chat or Customer Service.
Reply from FINEX
Thank you for your review. We're pleased to hear that you've given us a positive rating. We hope Finex continues to provide you with convenient and professional service. If you need any assistance, please contact us via live chat.
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