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FINEX Reviews 839

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 364 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user-friendly experience, noting the application is easy to use and complete with useful features. Many appreciate the low spreads and commissions, making trading accessible for both beginners and experienced users. The deposit and withdrawal processes are often described as fast and smooth, contributing to a reliable overall experience. Reviewers also praise the quick response times from administrators and the helpfulness of customer service. However, some customers also noted occasional issues with withdrawal times, mentioning that they can sometimes take several hours or even longer than expected. A few other people also felt that the application can sometimes freeze or lag, causing delays during trading.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the application's ease of... See more

Payment

Consumers find payment to be ambiguous, with some reviewers praising the fast withdrawal and deposit... See more

Response time

People report ambiguous experiences with response times, particularly concerning deposits and withdrawals.... See more

Service

Users describe positive interactions with service, highlighting excellent communication, problem-solving, and... See more

Application

Clients share positive opinions on the app, with many finding it easy to use and helpful for trading, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more

Company replied

Rated 5 out of 5 stars

I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more

Company replied

Rated 5 out of 5 stars

1. The aplication is so lite, complete with the chart indikator, deposit and withdraw very fast, variety contents od pairs complete. 2. Administrators respon quickly exactly right to the main topic.... See more

Rated 5 out of 5 stars

I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more

Company replied


Company details

  1. Finance broker

About FINEX

Written by the company

Finex (PT Finex Bisnis Solusi Futures)

Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.

Apa yang membuat Finex istimewa?

  1. Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
  2. Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
  3. Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
  4. Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
  5. Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.

Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.

Buka Akun

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

839 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Withdraw anytime

Withdraw anytime, actualy update usd rate. But Deposit some time too slow

15 March 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it and will continue to improve our services for you.

Rated 5 out of 5 stars

Service

Good for trading

21 March 2026
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Reply from FINEX

Thank you! We're glad you like our app. Please feel free to contact us if you need guidance or want to share your ideas!

Rated 5 out of 5 stars

Deposits and withdrawals are smooth and…

Deposits and withdrawals are smooth and hassle-free. Fully licensed by BAPPEBTI Indonesia.

21 March 2026
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Reply from FINEX

Withdrawals usually take 20 minutes to 2 hours. However, this timeframe may vary depending on the business hours of your chosen bank. If you still haven't received your funds, please contact us via live chat or email. Please include information such as your email address and real account ID number. Our license from Bappebti.

Rated 5 out of 5 stars

Veri fast

Recomended

17 March 2026
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Reply from FINEX

Thank you for your trust! We truly appreciate it and will continue to improve our service for you.

Rated 4 out of 5 stars

Sediakan akun cent

Sediakan akun cent. Leverage unlimited

12 March 2026
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Reply from FINEX

Terima kasih banyak umpan baliknya, kami sangat meghargainya. Jika Anda ingin menyarankan fitur atau peningkatan pada aplikasi, silakan email kami ke customer@finex.co.id.

Rated 5 out of 5 stars

Good work

Good work, good service,fast witdrawl..etc

19 March 2026
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Reply from FINEX

Thank you for choosing Finex! We're thrilled to hear that you're enjoying our service. We truly appreciate it and will continue to improve our services for you.

Rated 5 out of 5 stars

Nice broker

18 March 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it! Don't hesitate to contact us if you need guidance or want to share your ideas!

Rated 5 out of 5 stars

Good survive

Good survive

18 March 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it! Don't hesitate to contact us if you need guidance or want to share your ideas!

Rated 1 out of 5 stars

Bad transaction

17 March 2026
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Reply from FINEX

Sayangnya, kami tidak dapat memahami arti dari komentar Anda. Namun bisakah Anda jelaskan mengapa Anda memberi rating aplikasi dengan 1 bintang? Jika Anda mengalami masalah, kami akan dengan senang hati membantu Anda dengan menghubungi kami melalui customer@finex.co.id.

Rated 1 out of 5 stars

I’ve just been scammed by these or…

I’ve just been scammed by these or someone pretending to be them and I reported it to my bank straight away and got my money back

16 March 2026
Unprompted review
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Reply from FINEX

Unfortunately, you didn't provide any details about the scam you're referring to, so we can't investigate further. We advise you to be more cautious and careful about any irresponsible offers or information from parties claiming to be Finex. If you have any questions, please contact us via Live Chat or email customer@finex.co.id.

Rated 4 out of 5 stars

All good including trading deposit and…

All good including trading deposit and withrwal. But mus improve the app interface to easier manage and monitor tradingtrading

7 March 2026
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Reply from FINEX

We appreciate your feedback. Your input motivates us to continue improving. Thank you for your feedback, and we will take this into consideration to improve further. We love improving every day for our customers.

Rated 5 out of 5 stars

I thought when I withdrawal my money…

I thought when I withdrawal my money had gone wrong to other account, I felt sceptis but when I got up in the morning it was there, went thru into my real bank account. Thanks god, I feel better now. I convince this app is running and wellmanage. And will bring many investors in the near future.

14 March 2026
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Reply from FINEX

Thank you for your review. We want to inform you that your funds were not lost. When you make a deposit or withdrawal, transactions usually require additional verification or further checks to ensure the security of customer funds and that they are not sent to/from an incorrect bank account. If you have any issues, please contact us via Live Chat or email customer@finex.co.id.

Rated 5 out of 5 stars

Seakan ada sesuatu diluar akal…

Seakan ada sesuatu diluar akal terjadi.hampir stop out tetapi berbalik arah candlenya dan akhirnya membuat loss yg 1000 usd tinggal 11 ......thanks GOD and FINEX that is happening to me yesterday night

14 March 2026
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Reply from FINEX

We do not manipulate prices, and we partner with multiple liquidity providers to ensure fair market pricing. Thank you for sharing your positive experience at Finex with us and let's achieve success together.

Rated 5 out of 5 stars

Very good broker

7 March 2026
FINEX logo

Reply from FINEX

Thank you for your feedback. We greatly appreciate it and will continue to improve our services for you.

Rated 4 out of 5 stars

Overall good and easy

Overall good and easy. In my opinion accuracy on click buy / sell need to upgrade

10 March 2026
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Reply from FINEX

Terima kasih banyak untuk ulasannya! Kami sangat menghargai upan balik Anda. Jika Anda ingin menyarankan fitur atau peningkatan pada aplikasi, silakan email kami ke customer@finex.co.id.

Rated 5 out of 5 stars

fast transaction

13 March 2026
FINEX logo

Reply from FINEX

Thank you for your trust! We truly appreciate it! Don't hesitate to contact us if you need guidance or want to share your ideas!

Rated 4 out of 5 stars

Need improvement on withdrawal waiting…

Need improvement on withdrawal waiting time

6 March 2026
FINEX logo

Reply from FINEX

Thank you very much for your feedback, we really appreciate it. If you would like to suggest features or improvements to the app, please email us at customer@finex.co.id.

Rated 3 out of 5 stars

Deposit & WD delay

Deposit & WD delay

5 March 2026
FINEX logo

Reply from FINEX

Withdrawals typically take 20 minutes to 2 hours. However, this timeframe may vary depending on your chosen bank's business hours. If you still haven't received your funds, please contact us via live chat or email. Please include information such as your email address and real account ID number.

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