This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more
Company replied
1. The aplication is so lite, complete with the chart indikator, deposit and withdraw very fast, variety contents od pairs complete. 2. Administrators respon quickly exactly right to the main topic.... See more
I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more
Company replied
Company details
About FINEX
Written by the company
Finex (PT Finex Bisnis Solusi Futures)
Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.
Apa yang membuat Finex istimewa?
- Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
- Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
- Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
- Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
- Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.
Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.
Buka AkunContact info
4.5
Excellent
839 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very simple
1 March 2026
Reply from FINEX
Thank you for your review. We're pleased to hear that you feel comfortable trading with Finex and that you find our services reliable. Your support means a lot to us. If you need assistance or have any feedback, please contact us via live chat or email at customer@finex.co.id.
Reply from FINEX
Thank you for choosing Finex! We're thrilled to hear that you're enjoying our service. Continue your success with Finex.
Fast deposit fast withdraw real time…
Fast deposit fast withdraw real time struktur market and from tradeview , margin for newbie is good and i think this good and best experience
26 February 2026
Reply from FINEX
Thank you so much for your kind words! We're so glad you had a positive experience with Finex. Please feel free to contact us via Live Chat or email at customer@finex.co.id if you have any additional feedback or comments.
Reply from FINEX
Thank you for your positive comments, Naka. Your feedback motivates us to continue improving.
Reply from FINEX
We’re so pleased that you’re enjoying our services, Tanker! Finex is always here to support your journey and your success on trading.
Reply from FINEX
Thank you for your trust! We appreciate it and are happy to help you with any questions or ideas you may have. Please feel free to contact us anytime.
Pengalaman yang membantu
24 February 2026
Reply from FINEX
Terima kasih atas komentar positif Anda! Kami sangat menghargai umpan balik Anda dan kami akan terus melakukan yang terbaik. Jika Anda memiliki pertanyaan, kami akan dengan senang hati membantu Anda melalui customer@finex.co.id atau pada livechat yang dapat Anda temukan langsung di aplikasi.
Reply from FINEX
We are incredibly grateful that you took the time to leave us a 5-Star review. We’re so pleased that you’re enjoying our services.
Feel great and awesome
17 February 2026
Reply from FINEX
Thank you for your feedback! We really appreciate it and will continue to improve our service for you.
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email ke customer@finex.co.id.
Reply from FINEX
Thank you for your review. We’re pleased to know that you’ve given a positive rating. We hope Finex continues to provide comfortable and professional services. If you need any assistance, please contact us via live chat or email at customer@finex.co.id.
Safe platform,fast withdrawal, and clear refund process.
I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the withdrawal-it was successful and smooth.Very reliable !
21 February 2026
Reply from FINEX
Thank you for sharing your experience. We truly appreciate your detailed feedback. We’re glad to hear that although your first deposit via BRILink was rejected, the refund was processed properly and returned safely. It’s also great to know that your next deposit and withdrawal went smoothly. Your trust means a lot to us. If you ever need assistance, our support team is always ready to help via Live Chat or email customer@finex.co.id.
Ok good website
21 February 2026
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat customer@finex.co.id.
Ada kompitesi
13 February 2026
Reply from FINEX
Terima kasih atas ulasannya. Untuk informasi terkait kompetisi atau promo yang sedang berlangsung, silakan cek pengumuman resmi melalui website kami di https://finex.co.id/promotions. Jika ingin mengetahui detail syarat dan ketentuan program yang aktif saat ini, Anda juga dapat menghubungi Live Chat atau email customer@finex.co.id.
Reply from FINEX
Thank you for your feedback. We apologize for the slow helpdesk response and the delay in your top-up process. This is not the experience we aim to provide. Please contact us via Live Chat or email at customer@finex.co.id with your account details so we can check and assist you as soon as possible.
I am loss 100$ up !!!
13 February 2026
Reply from FINEX
Thank you for your feedback. We understand that experiencing a loss of $100 can be frustrating. Please note that trading in the forex market involves high risk due to price volatility, and both profit and loss are part of market conditions. We recommend always using proper risk management, including Stop Loss and lot size adjustment. If you would like us to review your trading history, please contact our team via Live Chat or email at customer@finex.co.id. We’re ready to assist you.
Thanks finex
13 February 2026
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda memberikan penilaian positif. Semoga Finex terus memberikan layanan yang nyaman dan profesional. Jika membutuhkan bantuan, silakan hubungi kami melalui live chat atau email customer@finex.co.id.
Not Bad
Not Bad, I like this company. Transaction of deposit and withdraw, its pretty fast. Thanks ❤
19 February 2026
Reply from FINEX
Thank you for your review. We truly appreciate your positive feedback and are glad to hear that you like our company and find the deposit and withdrawal transactions fast. Your support means a lot to us and motivates us to keep improving our services. If you ever need assistance, please contact Live Chat or email customer@finex.co.id.
good experience
19 February 2026
Reply from FINEX
Thank you for your review. We’re glad to know you gave a positive rating. Hopefully, Finex continues to provide comfortable and professional service. If you need assistance, please contact us via live chat or email at customer@finex.co.id.
Reply from FINEX
Thank you for your review. We truly appreciate your positive feedback and support. Your encouragement motivates us to continue improving our services and providing a proper trading experience. If you need any assistance, please contact Live Chat or email customer@finex.co.id.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.