This broker has relatively low spread, familiar in app trading and also support metatrader 5, very good and recommended for both beginner/learner and advanced trader. Overall good I have no complaint,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'am a new real account user. My first deposit via BRILink was rejected, but the refund was processed clearly and the funds were returned safety. My next deposit was fast, and I've already tested the... See more
Company replied
1. The aplication is so lite, complete with the chart indikator, deposit and withdraw very fast, variety contents od pairs complete. 2. Administrators respon quickly exactly right to the main topic.... See more
I have been searching indonesia broker and finally i choose FINEX. I satisfied for the apps, especially for the economic calendar and the spread is small for me. There is a few small issues like sl... See more
Company replied
Company details
About FINEX
Written by the company
Finex (PT Finex Bisnis Solusi Futures)
Didirikan pada tahun 2012, Finex dikenal sebagai broker yang andal dan tepercaya. Perusahaan ini fokus pada pelayanan pelanggan, edukasi, dan tanggung jawab sosial. Sebagai broker berlisensi dan teregulasi, Finex beroperasi secara legal dan menyediakan layanan broker kelas dunia yang transparan.
Apa yang membuat Finex istimewa?
- Pengalaman trading untuk trader dari semua level. Kondisi kompetitif meliputi deposit minimum hanya $10, spread mengambang mulai dari 0,5 pip, dan komisi tetap $1 per lot.
- Transaksi cepat dan biaya efektif, tanpa biaya tersembunyi.
- Instrumen trading: trader dapat memilih dari 78 aset populer dunia, termasuk forex, logam, energi, indeks, dan saham.
- Aplikasi Finex Trading yang kaya fitur memungkinkan trader mengakses pasar setiap saat dan di mana saja, memberikan pengalaman trading mobile yang mulus.
- Dukungan dan edukasi 24/7. Layanan pelanggan tersedia sepanjang waktu melalui LiveChat, WhatsApp, dan email. Finex juga mendukung trader dengan webinar, tutorial, dan konten edukasi lainnya.
Finex menawarkan pengalaman trading yang aman, efisien, dan teregulasi dengan baik bagi trader Indonesia. Dengan biaya rendah, proses cepat, dukungan edukasi yang kuat, serta rating pelanggan yang konsisten tinggi, Finex adalah pilihan tepat bagi trader pemula maupun berpengalaman yang mencari broker lokal tepercaya.
Buka AkunContact info
4.5
Excellent
839 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 24 hours
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Reply from FINEX
Thank you for your review. We’re glad to hear you’re satisfied with the performance. Your feedback motivates us to keep delivering the best experience. If you need further assistance, please contact us via Live Chat or email customer@finex.co.id so we can help address your concern.
Deposit and withdraw process takes a…
Deposit and withdraw process takes a long time.
9 February 2026
Reply from FINEX
Thank you for your feedback. We apologize for the inconvenience caused by the long deposit and withdrawal process. Your input is important to us and will be used to improve our service. If you need assistance, please contact us via Live Chat or email customer@finex.co.id.
Reply from FINEX
Thank you for your kind words and support. We appreciate your encouragement and wish you success as well. If you need any assistance, please feel free to contact us via Live Chat or email.
Reply from FINEX
Thank you for your feedback. We’re glad to hear that the real-time pricing and helpful indicators enhance your trading experience. If you need any assistance, please feel free to contact us via Live Chat or email.
withdrawal not received!
6 February 2026
Reply from FINEX
Thank you for your feedback. We apologize for the inconvenience regarding your pending withdrawal. Please contact our Customer Service via Live Chat or email (customer@finex.co.id) with your account details and transaction proof so our team can check and assist you promptly.
Reply from FINEX
Thank you for your review. We're pleased to hear that you've given us a positive rating. We hope Finex continues to provide you with convenient and professional service. If you need any assistance, please contact us via live chat.
Good PLATFORM
4 February 2026
Reply from FINEX
Thank you for your review. We’re pleased to know that you’ve given a positive rating. We hope Finex continues to provide comfortable and professional service. If you need any assistance, please contact us via live chat.
Reply from FINEX
Thank you for your review. We’re glad you appreciate the tight spreads at Finex. Your feedback motivates us to keep delivering competitive trading conditions.
Reply from FINEX
Terima kasih atas ulasannya. Kami senang mengetahui Anda merasa mudah trading di Finex dan menilai layanan kami terpercaya. Dukungan Anda sangat berarti bagi kami. Jika membutuhkan bantuan atau memiliki masukan, silakan hubungi kami melalui live chat atau email customer@finex.co.id.
Widrow nya lama
27 January 2026
Reply from FINEX
Terima kasih atas ulasannya. Kami mohon maaf atas ketidaknyamanan terkait proses penarikan dana yang memerlukan waktu. Masukan Anda menjadi perhatian kami untuk peningkatan layanan ke depannya. Jika diperlukan, silakan hubungi Customer Service melalui Live Chat atau email customer@finex.co.id untuk pengecekan lebih lanjut.
withdraw en deposit process too so long…
withdraw en deposit process too so long ... wasting time ,
and slow response admin
3 February 2026
Reply from FINEX
Thank you for your review. We apologize for the inconvenience regarding the long deposit and withdrawal process, as well as the slow response from our support team. Your feedback is important to us and will be used to improve our services. Please contact our Customer Support via Live Chat so we can assist you further.
Good Broker
1. its legal in Indonesia
2. customer support is good
3. some people are annoyed because the withdraws are not as fast as other brokers, but I dont see a real problem because everything is legit
1 February 2026
Reply from FINEX
Thank you for your review and feedback. We’re glad to hear you appreciate Finex’s legality in Indonesia and our customer support. We acknowledge the concern about withdrawal speed and are continuously working to improve transaction times while maintaining secure and reliable services. Your input is much appreciated.
good experience
1 February 2026
Reply from FINEX
Thank you for your review. We're pleased to hear that you've given us a positive rating. We hope Finex continues to provide you with convenient and professional service. If you need any assistance, please contact us via live chat.
Reply from FINEX
Thank you for your review. We truly appreciate your positive feedback and are glad to know you enjoy using Finex. Your support motivates us to keep improving our services.
Reply from FINEX
Thank you for reaching out. We’re glad to welcome you as a new trader. To get started, we recommend exploring the educational materials available in the app and practicing with a demo account. If you need further guidance or have any questions, our support team is available via live chat to assist you.
Easy to use and withdrawal
Less commission, easy to use, accurate AI info support and normal waiting time withdrawal
22 January 2026
Reply from FINEX
Terima kasih banyak atas ulasan positif Anda. Senang mengetahui fitur yang ada membantu Anda dalam bertransaksi. Semoga pengalaman trading Anda semakin nyaman bersama Finex.
high reconmended
22 January 2026
Reply from FINEX
Thank you for your review. We're pleased to hear that you've given us a positive rating. We hope Finex continues to provide you with convenient and professional service. If you need any assistance, please contact us via live chat.
The withdrawal process is very long,
21 January 2026
Reply from FINEX
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the long withdrawal process. Your input is highly appreciated and will be used as an evaluation to improve our service speed. If you still experience issues, please contact our team via live chat so we can assist you further.
Slow customer service in handling…
Slow customer service in handling deposits and withdrawals
28 January 2026
Reply from FINEX
Thank you for your feedback. We sincerely apologize for the slow response in handling deposits and withdrawals. Your input is very important to us and will be used as an evaluation to improve our service. If the issue persists, please contact our team via live chat so we can assist you further.
Reply from FINEX
Terima kasih atas ulasannya. Kami menghargai harapan dan kepercayaan Anda. Finex berkomitmen menjalankan layanan secara profesional, transparan, dan sesuai ketentuan yang berlaku. Jika Anda membutuhkan bantuan atau informasi lebih lanjut, tim kami siap membantu melalui live chat.
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