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Fing Reviews 1,342

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TrustScore 4.5 out of 5

4.5

IT security service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the app's ease of use, intuitive interface, and valuable tools for network management. Many appreciate the fast and accurate device discovery, real-time monitoring capabilities, and the peace of mind it offers in securing their home networks. The customer service is also frequently commended for being responsive, helpful, and providing excellent support. However, some people were dissatisfied with the product and the app, citing issues like inaccurate speed reports, difficulty identifying certain devices, and problems with login loops. A few reviewers also mentioned that the free trial period was too short or that the app was not always tailored for very simple network setups.

What people talk about most

User experience

Customers generally report positive experiences with the user experience, finding it user-friendly and... See more

Technology

Reviewers highlight positive aspects of technology, with many praising its utility for network management and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise the app as a "must-have" and "fantastic... See more

Product

Users describe ambiguous interactions with product. Many reviewers express satisfaction, highlighting the... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Fing for several years. It helps keeps track of my numerous Wi-Fi devices on my home network (upward of 100 devices) I actually have two other routers connected to my main router,... See more

Rated 5 out of 5 stars

An excellent app worth every penny. There is a room for improvement as there are no products which prevent baseband hacking. Every antimalware supplier do not even admit that there is such a threat li... See more

Rated 5 out of 5 stars

Fing has been a fantastic tool for keeping tabs on my home network. Simple, mobile and light with fun extra's! The device discovery is fast and accurate, and the alerts help me stay ahead of any u... See more

Rated 5 out of 5 stars

I discovered FING just few weeks ago and now every day I take a look to check the healt of my net. It is full of useful tools even in the free version. I'm not a professional, so at the moment I don't... See more

Company details

  1. IT security service
  2. Business Networking Company
  3. IT support and services
  4. Software company
  5. Web collaboration platform

Written by the company

We help our users with their networks. It's that simple. From the Fing App to Fing Desktop to Fingbox to our unique Device Recognition Technology, we focus on giving visibility into the connected world and empowering our customers and clients to create smarter digital environments.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Had a rough time

Had a rough time, starting out - primarily due to operator headspace (I am 67), so I guess that is a bit to overcome. The software is running quite well now, and I haven't had to cuss lately!

30 June 2025
Unprompted review
Rated 1 out of 5 stars

sign in hassle…

went through all the hassle of opening account ,downloading app on the pc just to go round in circles trying to sign in on the app
open app asks me to sign in opens web page asks me to open app round and round we go
gave up deleted everthing

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Very Helpful

I use it to get IPs and services on devices and VMs on my homelab, testing and trying new things ... helps a lot!

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Good Customer service

The customer service is responsive and they answer your questions timely. They are able to assess your account well and explain to you the solution.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

I bought a new computer and was having…

I bought a new computer and was having problems getting Fing to work properly. I tried everything I could find on the Internet but still got nowhere. I contacted Fing support and Karl had me up and running in about five minutes.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

GREAT Tech Support

Although I have a slightly abnormal installation of Fing, I am using OpenCore-Patcher on a 2014 Mac, Tech Support has been more than supportive in trying to overcome a problem.....OS update = required re-install of Fing.

7 June 2025
Unprompted review
Rated 1 out of 5 stars

Better not use

Overbloated, bad UI. Probably share your network data to third party. Just ugly nmap gui with monthly subscription. No accesability features and bad ux copy.

5 July 2025
Unprompted review
Rated 4 out of 5 stars

Good experience

Good experience with an issue I was having.

The news I got was not what I wanted to hear, but it was honest and clear, so I was able to move on and deal with my issues in a different way.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

I recommen anyone running even a very small home network to use FING

I discovered FING just few weeks ago and now every day I take a look to check the healt of my net. It is full of useful tools even in the free version. I'm not a professional, so at the moment I don't plan to upgrade to the pro version (altought the price is quite fair and I'M cusious to discover more about my net and the sourroundings). I would reccomend anyone running even small home net, to download and use FING (either the android and desktop versions).

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience
The support service just talk to me only one time and ask for the further information, and then have never spoke to me.

19 June 2025
Unprompted review

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