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Finn Footwear Reviews 

2,771
•
TrustScore 5 out of 5

4.9

Shoe shop
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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that parcels arrive right on schedule and often the very next day after placing an order. Consumers also highlight the remarkable product quality, perfect sizing, and comfortable fit of the wide variety of footwear available. Some people mentioned that whenever ordering mistakes happened or returns were necessary, the customer support team resolved issues efficiently through a quick phone call. Reviewers consistently appreciate the easy-to-use online platform, helpful product videos, and overall pleasant shopping experiences that keep them coming back for years.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting very fast shipping times and... See more

Product

People report positive experiences with product, expressing immense satisfaction with the quality and fit of... See more

Service

Clients share positive opinions on service, consistently praising the fast and efficient delivery times.... See more

Order

Customers report highly positive experiences with their online orders, praising the very fast delivery and... See more

Quality

Customers consistently note positive experiences with quality. Consumers frequently mention that footwear and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always love shopping in Finns footwear, the lads make every purchase a nice experience whether on line or in person. Paul and Austin and all the team at Finns are a top class act, looking after thei... See more

Rated 5 out of 5 stars

Just received my exchanged shoes (I originally ordered size 40, they were too big) Finn's customer service is excellent, they checked if size 39 in stock & promptly exchanged them when they received t... See more

Rated 5 out of 5 stars

The sizing is perfect. I always buy a 41 EU size, but some companies call that a size UK6.5 and others UK7 which can lead to buying online becoming very frustrating. These boots were bang on the ri... See more

Rated 5 out of 5 stars

Wonder service as usual from Finns Footwear Ballyhaunis. Made purchase on line , ready for collection 45 minutes later! Don't think you can get service better than that anywhere. Thank you to all at F... See more

Company details

  1. Shoe shop
  2. Boot Shop

Written by the company

Ireland’s most trusted shoe family since 1975 At Finn Footwear, we take great pride in our reputation as the most trusted family run shoe store in Ireland. And there’s a good reason why. We care about quality - quality of shoes, quality of service, quality of the brands we carefully select … and the families we fit. We offer a honest and reliable service whether in-store or online. We specialise in high quality, affordable national and international brands like Marco Tozzi, Rieker, Ecco, Dubarry, Skechers,New Balance, Vans, Caprice, S.Oliver and many more. "Put your feet in our hands!" Paul and Austin Finn

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(2,771)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Pretty good

I ordered a pair of Brooks, only to get an email a week later to say that colour was out of stock so I had to choose a different colour after already paying. Other than that, the shoes are very comfortable and good quality.

9 June 2026
Rated 5 out of 5 stars

Great service

The style and size were just what I wanted. Spoke with Paul and he was most helpful. A great service.

2 June 2026
Rated 5 out of 5 stars

Best variety

Best variety. Always so helpful and accommodating. Great bargains.
Paul and staff in Ballyhaunis are 💯.
5 stars all the way.

14 April 2026
Rated 5 out of 5 stars

Paul was absolutely fantastic and super…

Paul was absolutely fantastic and super friendly. When I rang the shop enquiring about ordering a pair of Echo runners. Didn’t have the pair I normally order. He got on to Echo really quickly and sourced the shoes that I wanted. His staff are super friendly and so efficient. Would highly recommend.

2 April 2026

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