Finstro Reviews 367

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... See more

Rated 1 out of 5 stars

DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... See more

Company replied

Rated 1 out of 5 stars

This company are without a doubt one of the worst I have encountered. I would give minus stars if I could. This company has been one of the most stressful and frustrating financial experienc... See more

Rated 2 out of 5 stars

Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

About Finstro

Written by the company

Take back control of your customers, their payments and your plans for growth.

Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

367 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I am really hurt with these guys

I am really hurt with these guys. I had an account with them, it wasn't great, but it got sorted out. I then approached them sometime later to reactivate my account that I had closed, to be told, "we aren't prepared to give you an account ".
These guys, yes, they are friendly, until things don't go their way and a business gets into some trouble. Their interest rates are out of this world. It was their interest rates that killed us.
Whilst ever they are getting their money back, they are nice. They certainly don't believe in giving businesses a second chance.

8 March 2020
Unprompted review
Rated 5 out of 5 stars

Dealing with Finstro

Dealing with Finstro, from the initial phone enquiry regarding Finstro’s services and products to using their facility with in just a matter of days, was and still remains a great experience based on many factors.
The highlight of this experience was dealing with Zac the development Manager, who’s total professionalism and understanding of our individual business needs, explained how we could actually benefit from their services.
Having the benefit of utilising Finstro’s products and services has given us the confidence and the means to take on more profitable contracts, which we would shy away from in the past due to their scale.
All in all, a great facility and experience, things have step up for the better and looking forward to continued growth as apposed siting idle and watching our competitors from the sideline.

15 February 2020
Unprompted review
Rated 5 out of 5 stars

FANTASIC and FAST service

FANTASIC and FAST service. Sabrina was a gem to deal with and was attentive, helpful and very friendly and a CREDIT to FINSTRO. THANKS SO MUCH from a happy lender.

12 December 2019
Unprompted review

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