Finstro Reviews 367

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Constant problems with platform Very slow 3-5 days late paying suppliers Reps always have to email the head office for answers but takes days to get reply Facility is very deceiving in its adv... See more

Rated 1 out of 5 stars

DO NOT TRUST YOUR AVAILABLE DRAWDOWN BALANCE. They don't own up to posting mistakes. Massive amounts like $14,800 payment that went missing and I had to do the work myself to prove it to them and th... See more

Company replied

Rated 1 out of 5 stars

This company are without a doubt one of the worst I have encountered. I would give minus stars if I could. This company has been one of the most stressful and frustrating financial experienc... See more

Rated 2 out of 5 stars

Make some improvements and we will be a long term customer Things went wrong in setting up the facility and with the high level of interaction with the account manager should have been picked up and... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

About Finstro

Written by the company

Take back control of your customers, their payments and your plans for growth.

Instant approval for Trade Facilities that can pay your invoices, fund slow paying debtors and access cash to help grow your business.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

367 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 3 out of 5 stars

finstro has some interesting reviews…

finstro has some interesting reviews from one review writers :-) the whistle blows

12 June 2019
Unprompted review
Finstro logo

Reply from Finstro

Hi Hamilton,

All of our reviews (except yours) are verified using Trustpilot's verification centre.

I'm not sure if you're a client or not, however, if we can help you in any way, please let us know.

Regards,

The Finstro Team

Rated 5 out of 5 stars

Overdraft

Great service good process and quick. Alex Was excellent through the fast process and kept me well informed

30 May 2019
Unprompted review
Rated 5 out of 5 stars

Devyn has been brilliant with his…

Devyn has been brilliant with his assistance of this transaction running all the back end admin for me. This is so helpful as a time poor small business owner. Finistro have also been very transparent on all costings and interest structures (no surprise fees) and secured an excellent FX rate for our USD transaction.

29 May 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Finstro has been a great help to us from the beginning and always responsive when you need to speak with someone.

24 May 2019
Unprompted review
Finstro logo

Reply from Finstro

Thanks for the great review Victor!

Rated 5 out of 5 stars

Quick

Quick, Easy, and Affordable. Cash Flow is so important to keep our business moving forward. Finstro is the Perfect Solution .

15 April 2019
Unprompted review
Rated 5 out of 5 stars

Hi Arvin

Hi Arvin
Thank you very much for all your assistance through out my application process and guiding me through using the Finstro line of credit online app you have been very helpful, made it so easy and always a pleasure to deal with
5 star service ⭐️⭐️⭐️⭐️⭐️

All the best
Mike Pangestu
Mikira Trading Trust

5 April 2019
Unprompted review
Rated 5 out of 5 stars

Devyn at Finstro guided through entire…

Devyn at Finstro guided through entire process and made it easy to obtain cash facility at short notice which helped our short term cashflow problems. Will recommend this firm!

31 March 2019
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, provide constant guidance through the process, nothing is too much trouble, no stupid questions

29 March 2019
Unprompted review

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