Firehouse removed a gas fire insert and opened up the chimney breast before a full wood burning stove installation. Choosing the fire at the showroom was straight forward with helpful staff. By far... See more
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Bought a 6 person cedar hot tub. Visited the showroom to discuss bespoke options. Very straightforward and flexible to get the config I wanted. Everyone friendly and professional. Very pleased with tu... See more
Excellent service from start to finish. Extremely knowledgeable and friendly back office/installation teams made our life very easy. We were coming from a blank canvas in our knowledge of stoves and w... See more
Extraordinary light polluter in a registered Dark Skies Locale. Has a flashing sign operating through the night that would likely infringe all broadcast flashing light rules for reasons such as Epilep... See more
Company details
Information provided by various external sources
Firehouse specialise in supplying & installing wood stoves, multi fuel stoves and fireplaces in Cumbria & the Lake District. Contact us for a FREE survey.
Contact info
Firehouse, LA9 6BD, Kendal, United Kingdom
- 01539766888
- sales@firehouse-uk.com
- firehouse-uk.com
4.0
Great
113 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent company.
Excellent company.. very quick delivery and fantastic price. Communication was brilliant and the husband is over the moon with his birthday BBQ! Thank you 😊
22 April 2021
Ordered a Kamado Joe bundle
Ordered a Kamado Joe bundle - called up to discuss the product, and delivery processes.
ended up having a 20 minute call with one of the directors and gained receipe tips.
very professional, kept in teh loop all through the process received a call to confirm dispatch - even the third party delivery driver was excellent.
I researched and they Firehouse provided the best value bundle - and also a thought through bundle - nt filled with semi helpful items!
Ordering joe#2 this week and only from one place - if you have settled on your product, or even want some impartial help and advice - these are the people!
thanks all 6******
9 April 2021
Unprompted review
Great customer service
30 March 2021
chesney heat and grill and…
I bought a chesney heat and grill and the service I received from firehouse-uk was excellent and was delivered on time
30 March 2021
Wood burner arrived in perfect…
Wood burner arrived in perfect condition. Staff at Firehouse very helpful. Delighted with our purchase.
29 March 2021
Great service & products
Great service, super products, very happy with my purchase, outdoors outdoors - perfect 🥳
23 March 2021
Quality service
23 March 2021
We received our chimnea
We received our chimnea , abit earlier than expected , it was package was really good , the chimnea has now oxinated now , and it looks so much better , I can’t wait to use it ,
25 February 2021
Fantastic approach to customer…
Fantastic approach to customer satisfaction despite brexit difficulties and costs. And very pleased with the rapidly weathering centre-piece for our outdoor socialising. Lovely fire.
24 February 2021
Great product and regular communication!
24 February 2021
Excellent service and fantastic…
Excellent service and fantastic communication. I ordered a Morso Forno oven from Denmark and these guys sorted the whole thing out for a great price. Some of the items were on back order but they kept me informed all the time - amazing service, brilliant products - highly recommended
23 February 2021
Unprompted review
Excellent communications from Darryn…
Excellent communications from Darryn updating me on the progress of my order. Would certainly purchase from them again
6 February 2021
Delivered within the promised window
Delivered within the promised window.
Good communication with the office when I asked questions about the product & delivery schedule. My only comment is that it would have been helpful for the delivery to be into the garden or garage rather than the kerbside.
28 January 2021
High quality product and exceptional Customer Services
Fantastic communication prior to delivery. Pizza Oven arrived promptly and we’ll packaged.
The oven is made of high quality materials and is very easy to set up and use. Once lit the oven reaches its cooking temperature (500 degrees plus) as advertised in ten minutes. The oven cooks pizzas to perfection in around a couple of minutes flat and they taste amazing. Great fun to use and easy to clean.
I had a minor issue with the stone mounting which was resolved quickly and efficiently by Darryn from Firehouse whom I can’t praise enough for his communication and assistance.
I highly recommend the product and Firehouse who were genuinely superb to deal with.
13 January 2021
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