Fire Maple Reviews 

565
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the outdoor gear, noting that compact stoves and cooking systems perform wonderfully and boil water rapidly even in harsh weather conditions. People also mention that customer service representatives are extremely helpful, professional, and respond quickly whenever assistance or replacement parts are needed. However, some reviewers were not happy with delivery times, mentioning that packages arrived much later than expected or experienced frustrating tracking delays during transit. Consumers also noted that certain orders felt like they were shipped on a slow boat from overseas, occasionally getting lost along the way.

What people talk about most

Quality

Customers expressed great satisfaction regarding the exceptional quality, first-class design, and reliable... See more

User experience

People report positive experiences with user experience, highlighting that it is easy to use and works great... See more

Delivery service

Users describe ambiguous interactions with delivery service, noting that while some orders arrived promptly... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, kind, and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Replaced an old jetboil with a Fire Maple Polaris & whilst away on first trip it developed a serious fault. On my return messaged Fire Maple and with just a few exchange messages to ascertain issues F... See more

Rated 5 out of 5 stars

Great product! I purchased this fire maple product to have a bigger titanium windproof cooking pot as my other one was small and old. I’ve used this thing on river trips to cook, dehydrated meal... See more

Rated 5 out of 5 stars

I have so much firemaple gear and love it all! There are some things that are much more aesthetic than practical, but those are honestly some of my favorite pieces of gear to take! Solid quality and s... See more

Rated 5 out of 5 stars

The Fire Maple Saturn X stove is exactly what it promises to be! Excellent quality and build. It works well in cold weather (15F) and allowed me to make a full breakfast with coffee at a recent campou... See more


Company details

  1. Outdoor sports shop
  2. also in
  3. Camping Shop

Written by the company

Founded in 2003, FireMaple specializes in outdoor cooking gear. From ultralight backpacking stoves and integrated cook systems to powerful basecamp burners and cookware, we design portable, reliable equipment that makes outdoor cooking simpler—from the backcountry to the campsite.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

565 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(565)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Customer service is 10/10

Customer service is 10/10. Had a few issues but the way they handled it was perfect and left feeling satisfied. If it weren’t for the few issues would be a 5 star.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Fire maple stove

Amazing product works well in high altitude.I use it often for my YouTube channel.The montana outdoor reset.
Works good in the wind. boils water quickly. have not had any issues with it.Amazing product highly recommend.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered it over a month ago and have…

I ordered it over a month ago and have not received it. The Shop tracking software that I was required to upload doesn’t show anything. Seems like just a link to more ads. This feels like a direct ship from China that is on some slow boat that may never get here.

9 May 2026
Unprompted review
Rated 4 out of 5 stars

Petrel G2 750m pot with Hornet 2

I purchased the Petrel G2 750ml ultralight titanium cook pot in combination with the Hornet 2 mini titanium stove. Everything fits nicely together in the pot including a large fuel canister. My only complaint is that there’s no measurement markings inside the pot. Therefore you have no idea how much water or liquid you’re heating up or boiling. Very frustrating and an easy feature to include for minimal cost. It makes it impossible to be consistent when trying to make backcountry freeze dried meals. The stove/pot combo boils water insanely fast though and I love that I can make my own freeze dried meals and vacuum seal them then rehydrate in this large pot. If it wasn’t for the lack of measurement marking it would be a 5+ seat product. Also, expect over priced shipping and longer than normal shipping times since it’s coming directly from China…

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Love Fire Maple gear! They offer so many light weight options for hiking, camping, and living the van life! I’ll always rely on Fire Maple to outfit my outdoor life. I watch and wait for the next thing to come!

23 March 2026
Rated 5 out of 5 stars

Fab experience

Fab experience. Helped me on a small but, for me, important replacement.

How companies respond to small, one-off requests is a key indicator of the value they attach to their customers. If they look after the crumbs, you know the loaf is in safe hands. Thank you, Fire Maple.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Handy table

Went camping with my wife and got the Dandelion Ultralight Ground Stake Table right before I left. I can say it was a perfect little table. Sitting by the lake, having my dinner and cold beer. Next morning my coffee and bacon, egg and cheese sandwich. Now my wife wants one. Packs flat and no wasted space. I keep with my front runner chair in the bag.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

FireMaple superior service

Fire Maple has become my go to site for the newest models of ultralight hiking equipment. Im waiting on my second order and communicate with customer for any reasons. Fire Maple is A1service,prices,quality and selection.My stainless kettle,collapsible filter and 300ml.titanium cups are the sleekest set of coffee apparel, I use it daily in my house,opposed to my coffee maker or espresso maker..The freshest cup ivd ever made. Thanks Fire Maple for your superior service and communication. I look forward to my extended mesh kit arriving g this week.Keep up the great products and work.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

We love our stove!

We are absolutely in love with our Saturn X Stove! It works great in any weather conditions, is compact, adjustable (burner size + legs) and comes with a case for easy storage. Perfect for all your outdoors adventures. We would buy it again! :)
@deserted.candelarias

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Been using fire maples stuff for a year…

Been using fire maples stuff for a year and a half slowly gathering more and more items for my off road motorcycle build. I have their stove mounted to a hinge on the bike for east use. My only issue is some of their products are made for glamping.....like im not taking s glass lantern camping with me....but thats a me problem not them .....their stuff is amazing quality I just wish it was a little cheaper and I would love to promote them on my twitch and tik tok and rugged test their products if I was ever offered thats how much I believe in them!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Great product, works very well, Wire latch sucks

There is only one thing that needs attention, the wire that holds the lid on. It's a cool idea, but does not stay latched. Anything more than a fast walk and it will come unlatched. As far as quality, it's great quality. Used it on a 3 day hike and never had any problems. Easy assembly, easy to use, stores well other than the wire latch, and boils water quick.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Entire experience with Fire-Maple was incrdible!

Entire experience with Fire-Maple was exceptional, from the ordering process, to customer service, to shipping, to answering of any questions I had immediately. No complaints from me whatsoever. Quality of product was amazing! Just as advertised. Beyond my expectations. Customer service was swift, friendly, and professional. Arrived right on time, better than local shipping in the States. Will definitely be ordering from them again! This time was a gift for a friend! Next time I'm going to treat myself to some new gear!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Ton of gear and love it all

I have so much firemaple gear and love it all! There are some things that are much more aesthetic than practical, but those are honestly some of my favorite pieces of gear to take! Solid quality and solid customer service so far! Shipping times are less than ideal but understandable

9 February 2026
Unprompted review

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