The Fireplace Fitters Company Ltd Reviews 

Great service, professional and very helpful staff both Gemma in the office and the install crew. Very pleased with the end result. No hesitation in recommending the company.

Perfect customer service and communication with Gemma, followed by a quick clean proffesional install. Very happy and will certainly be recommending.

Great service. Installation very professionally completed.No mess and no hassle. First rate company would heartily recommend.

We had an old, outdated gas fire replaced by one that lights automatically at the touch of a switch (almost). Much easier to light than lying on the floor! Friendly, knowledgeable service. Thank you!

Very friendly and efficient worker’s
5***** service from start to finish would recommend to any one who needs a fire fitted

From the beginning the company was very helpful, communications were excellent and I felt I was given a lot of choices but also helpful guidance. The fitting of the stove was very quick, smooth, clean, the men polite and friendly. Despite coming a long way to my house they were well on time. It could not have been better and I would strongly recommend them.

The Fireplace Fitters company is the best choice I could have made, Gemma is an amazing lady who helped me design my fireplace she talked through everything with me, giving me peace of mind, prompt emails with constant updates she couldn’t have done more, the fitters an absolute joy to be with, polite knowledgeable, tidy respectful Kai Paul and Jordan I feel so lucky to have such skilled workmen in my house, I will recommend this company to anyone it was a great experience and the most professional finish.

I had the best experience with this company from start to finish. I had purchased a second hand wood burner to save money and it was hard to find a company that was happy to do the installation only. Fireplace-Fitters did a fantastic job at a really good price. They provided a detailed quotation and gave me several options for the installation, for example also centralising my fireplace which made a huge difference. They also protected all furniture before starting the work, the log burner looks absolutely stunning, I couldn’t be more pleased!

And another 5 star review. The two fitters we had out did a fantastic job. Friendly, tidy and contentious. The finished installation was done impeccably. Could not be happier.

FF recently fitted a Dik Guerts wood burner in my home. There were a few unexpected structural problems but they sorted them out and the end result was excellent. Gemma was very helpful and patient in my search for the right stove and Jordan was very professional when fitting the stove. I am very pleased -and nice and warm!

Amazing experience from start to finish. Gemma was so helpful with all my questions, very responsive and the guys have done an outstanding job. I’m so happy with my fireplace, it looks amazing and really finishes off my living room. I need to decorate and hang a mirror over the fireplace, from where the hideous old fireplace was, so the picture is from straight after it was fitted. Thank you so much.

Hi Gemma

I am delighted with the installation of my new fire.

It is so refreshing to work with a company that arrives on time and carries out the work with a minimum of fuss.

Ky and Paul were both professional and friendly and left my house as they found it.

I highly recommend Fireplace-Fiiters.co.uk and would definitely use them again.

Many thanks for your help and for keeping me informed every step of the way.

Liz

Excellent service from start to finish. My new stove looks fantastic 😊. Highly recommended.

Excellent service and trouble free installation. Very happy with the end product.

What a great company. From initial enquiry and ongoing support provided by Gemma & Amy to survey undertaken by Paul and through to final installation (Richard & Paul). We are so very pleased with the final result, a beautiful fireplace surround and flueless gas fire fitted to a very high standard. Our lounge is transformed. We have no hesitation in recommending this very friendly company and will certainly use them again for future servicing.

For years, I have had to lie down on the floor with a lighted taper to ignite our ageing open gas fire. As of this morning, when two experienced engineers (father and son) came round with a new, remote-controlled unit which they fitted with minimum inconvenience and a maximum of smiles, we can now sit back and press buttons on a remote control. They also did remedial work on a loose chimney pot and fitted appropriate covers. The service throughout has been excellent, with Gemma guiding us through the different stages. We have no hesitation in recommending this small, family-based company.

Contacted fireplace fitters company asking to repair a damaged outdoor gas pipe to our fire pit, they were very thorough, asking for pictures and description of damage and works ? they came back with a quotation within 24 hours and within 3 days of our inquiry the work was completed 😃 very helpful, very professional, and kept us updated and notified at all times, the most important part was the price was very reasonable 👍🏼 thank you for your help.

Jordan came to carry out the initial survey , he was very thorough in his explanation . He then came to do the fitting of my stove. Very professional knew his job. Absolutely recommend from start to finish, great job done.
Grateful thanks to Gemma and Amy back at base who sent me all information I needed to make choices and decisions

This company were recommended to us by the chimney sweep and have lived up to his recommendation, being knowledgeable, reliable and have great communication skills.
We are very satisfied with our new wood burner, it was fitted quickly and cleanly, with no fuss or problems. Great service from really nice people.

We had a Gazco studio one fire fitted a few years back and to be honest it has been a bit of a nightmare. We had all sorts of problems that the original fitters were unable to sort out and bit by bit the fire was gradually replaced under warranty until Gazco themselves came out to sort the issue. Needed to find someone different to do the ongoing servicing and this company has been great. They are very efficient and communicate well. As well as doing some trouble shooting for us when we had all the problems they have now serviced our fire and what a positive experience that turned out to be when compared to the original fitters. Highly recommend this company.