Fireplace Warehouse Liverpool Reviews 

27
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Couldn't recommend Fireplace Warehouse enough. They were so helpful with us, advising on how we go about installing a new electric fire, what jobs we needed to do first, blocking old chimney, flooring... See more

Rated 5 out of 5 stars

I have just had a new fireplace fitted from Fireplace Warehouse, I am really pleased with it and the service from this company has been excellent. I have mostly dealt with Steve who was very profess... See more

Rated 5 out of 5 stars

After shopping around for a new electric fire we visited Fireplace Warehouse on a friends recommendation. Great selection of working fires on display. We found an ideal fire for us and received great... See more

Rated 5 out of 5 stars

We recently purchased our fireplace and couldn’t be happier. Amazing showroom, friendly, helpful staff who give you space to look round, but ready to answer any questions or give advice. We were liter... See more

Company details

Written by the company

Fireplace Warehouse in Liverpool, we are a long established fireplace company that occupy a 6000 sq ft showroom in Aintree. Our showroom has over 200 live displays including Marble, Limestone, Wood and Cast Iron available with the effect of your choice should it be Gas, Electric or Solid Fuel.


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4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.7

All reviews

(27)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

100% recommend

100% recommend! An amazing company. Really helpful throughout the entire process and kept us updated. Our fire is exactly what we wanted and we are over the moon with it. Thank you!

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely Seamless Service - A++!

Absolutely seamless service from Fireplace Warehouse Liverpool from stepping into the showroom to choosing our fire and having it fitted. No selling pressure, only advice and guidance when we needed it. We were kept in touch throughout our order and the two-man fitting team did an excellent job taking great care and skill in patching up around the fitting and the new outside flue.

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

The staff here and the service are second to none. They don’t pressure you at all and give you lots of useful help and information to let you come to your choice. Once ordered they gave regular updates so great customer service! The guys who fitted the fire were really friendly and did a fantastic job which also involved bricking up an old vent. I can’t recommend this place highly enough

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Over the moon with my fire

Very pleased with my fire, the young men who fitted it, Tom and his colleague, were excellent. They were efficient and cleaned up completely after themselves. I’m
Quite fussy and was worried about mess, but they covered the floors completely to protect them. I even brought my food shopping home, and they offered to bring it from the car for me. Two gentlemen. The fire looks amazing, heats the whole room and is just fantastic. Thank you

12 December 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I was recommended to the Fireplace Warehouse and I have to say that the service I received did not disappoint. After discussing my options I was directed to the choices I could make but left alone long enough not to be pressured into buying. The staff were very friendly and helpful , I was a happy customer. The fitter too was great, giving useful advice and extremely careful when fitting leaving wallpaper in tact and everywhere tidy on completion. More than happy with the service. I would highly recommend them.

1 November 2020
Unprompted review
Rated 5 out of 5 stars

Huge choice of both electric and gas…

Huge choice of both electric and gas fires on display in the showroom, to suit all budgets. Excellent service provided all round. From the guidance and advice given in the showroom, to the clean, efficient fitting of my gas fire by the friendly fitter. Highly recommend, and will use again.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Great Fireplace Showroom

Great Fireplace Showroom, really big and good as you can actually see before you purchase, which we struggled to find before we visited these guys. We ended up going for a gas fire and fireplace and we used their gas installer. So happy with the service we received from the sales staff and the advice they gave us and the gas installer was a lovely lad too.

9 October 2020
Unprompted review

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