Took my order and money knowing full well the item was no longer made. They did not contact me about this and after a week I had to chase the order up only to find out the above.Had to wait ages for t... See more
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Website was easy to navigate and order, the dservice good, and the product a good price. However, when I unpacked both items from their packaging, both plastic wall brackets were smashed into sever... See more
Company replied
The processing and delivery was fine, but I have a minor issue with the design of the bracket for 2kg ABC rated extinguisher. There is a metal strap which hold the extinguisher in place, and it is fi... See more
I attempted to place an order on line but every time I tried to enter my company credit card details there was an error. I gave up thinking it was a problem with my card. I then received a call from a... See more
Company details
Information provided by various external sources
At Fire Safety UK we are proud to be able to offer high quality products at low prices - in fact probably the best quality available on the internet. Ordering is simple and we offer help and guidance when needed.
Contact info
United Kingdom
- 0800 074 7177
- info@firesafety.uk.com
- firesafety.uk.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service from Fire Safety UK but …
Good service from Fire Safety UK.
Delivery by UPS could have been better.
havent recived my item and had no reply …
havent recived my item and had no reply via email
Very good service
Very good service, competitive pricing and quick delivery. Very good customer service and would thoroughly recommend this company.
superb ordering/customer service …
superb ordering/customer service experience.
Advised me on the best buys/offers and product information.
I have found my fire extinguisher supplier now - very happy
EXCELLENT FAST SERVICE
The product came quickly and described …
The product came quickly and described accurately with good instructions and a good all-round service
Excellent Transaction
Excellent Transaction
Great Prices, Fast delivery, all round excellent service
Thank you
Brilliant service !
great service
home fire safety
ordered two extinguisher and blanket packs. Delivered the next day and kept updated throughout. Good website and good price.
Meeeeeehhhhh ....
Experience with Firesafety per se was fine ... but delivery company lost the first consignment and misdelivered the second, so can't claim it was a great experience overall ...
5 Star Service always speedy delivery
Easy to purchase just what I needed and …
Easy to purchase just what I needed and arrived promptly, well packaged.
I haven't had to use the extinguishers …
I haven't had to use the extinguishers in anger as yet so can't verify they they will work but they certainly look the part!!
Professional
Professional, swift & friendly service. Would definitely use them again
Gave me helpful information & …
Gave me helpful information & competitive prices
very helpful and good prices
Service is great, issues with the product fitting.
The processing and delivery was fine, but I have a minor issue with the design of the bracket for 2kg ABC rated extinguisher. There is a metal strap which hold the extinguisher in place, and it is fixed to the holder at the back. It protrudes well beyond the holder frame, which means that it acts as a fulcrum when fixing the mounting screws. I fitted 6 mm rubber spacers to fix this, but either they should be provided or the bracket redesigned.
In my view the retaining strap is not ideal either. The release tab is bare metal, and is quite short - I can envisage difficulty finding and releasing the catch in a real fire situation.
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