Fantastic service from a top class company. Goods arrived quickly and were perfect. I had a query re how my bank labelled the transaction and Jimmy replied almost immediately to my email, despite it b... See more
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Basingstoke's Table Top Gaming Centre. Large selection of Board Games, Trading Card Games ( Magic, Weiss Schwarz, Yu Gi Oh) And Warcraft Merch.
Contact info
Bell Road, RG24 8FB, Basingstoke, United Kingdom
- firestormcards.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 48 hours
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Significant Price Change Without Clear Explanation
I recently attempted to purchase One Piece Card Game EB-03 from Firestorm Cards. During a phone call, I was quoted £250 per box, which was already above expected retail pricing. However, when I visited the store shortly afterwards, the price had increased to £300 per box.
When I questioned the £50 difference, I was told it was due to limited allocation. This was confusing, as multiple sealed cases were visibly present in store at the time. I also asked for clarification regarding sourcing and allocation but did not receive a clear answer.
I understand supply and demand can affect pricing, but such a significant and sudden increase, especially when stock appears available, left me disappointed. Transparency and consistency are important, particularly for Official Play Stores supporting local communities.
Unfortunately, this experience has made me hesitant to purchase from them again.
Great price
Great price, super fast delivery and great packaging! Will definitely be using again.
Fast delivery and well packaged.
Awesome store!
Awesome store!
Very happy with my order.
5 star. *****
Thanks so much!
Great card storage boxes
Great card storage boxes at a great price. A shame they only had 8 in stock
Really good turnaround time
Very quickly delivery process and well…fantastic service
Very quickly delivery process and well packed
10/10 experience
Excellent experience. All items as described at brilliant prices. Fast delivery. Great communication. Will definitely us again.
Quick delivery and item in perfect…
Quick delivery and item in perfect condition, thank you
Great as always
Great as always. Really good price and very rapid delivery, excellent service.
Great customer service and great…
Great customer service and great product. Highly recommend ! Super fast shipping too!
10/10- Exceptional Experience
Communication was exceptional- I received a personal email confirming my order minutes after I submitted it.
I then (before the end of the same day) received a personal email confirming that my package had been posted.
I then received my package the following day.
Customer service, communication, price and product quality all 10/10. Thank you Jimmy for your communication and support.
Super speedy Delivery
Received my order only two days after ordering it. The game came well packaged and I received email updates along the way.
Great value and quick delivery
Verify your own goods. Product not as described.
I recently purchased an item from this company at a convention, and unfortunately, my experience was extremely disappointing. The product I received was either not as described or arrived damaged, which was a huge letdown, especially as a dedicated collector. The sealed product had a tear when bought was not informed. I had high expectations, but instead I was left feeling frustrated, angry, and deeply dissatisfied with my purchase. I urge fellow collectors to exercise caution when dealing with this company, as my experience has been nothing short of upsetting.
[updated rating] asked for further information when the item was bought at a convention to prevent legitimate review

Reply from Firestormcards
Fantastic Experience
Fantastic service from a top class company. Goods arrived quickly and were perfect. I had a query re how my bank labelled the transaction and Jimmy replied almost immediately to my email, despite it being days from Christmas and their busiest time. Fabulous firm and highly recommended.
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