FF Detaljhandel AB - FirewallForce.se Reviews 

22
TrustScore 3 out of 5

3.2

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Company details

  1. Computer Wholesaler
  2. Business and IT Consulting agency
  3. Computer Networking Center
  4. Electronics wholesaler
  5. Telecommunications equipment supplier

Written by the company

FirewallForce.se reg. som FF Detaljhandel AB är en Snabbväxande onlinebaserad IT-partner och B2B/B2C IT-nätverksutrustning återförsäljare i Sverige. Vi är en professionell nätverkslösnings integratör och tjänsteleverantör. Vi är inriktade mot digital affärstransformation och systemintegration där vi tillhandahåller olika företags- och industriella IT-lösningar specifikt inom företagsnätverk inklusive trådlöst, nätverkssäkerhet, brandväggar, samarbete och datacenterdomän. FirewallForce.se reg. som FF Detaljhandel AB registrerat under Bolagsverket med Organisationsnummer: 559173-0394 Send Your Query at: sales@firewallforce.se


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

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1-star

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3.2

All reviews

(22)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I never used this retailer before, but will use them again!

I had not used this retailer before, but I was very impressed with the experience. The support team was fast and helpful both through chat and email.
I was initially a bit concerned about paying before the items arrived, but that turned out to be no problem at all. FF shipped the parts that were in stock immediately, and the remaining items followed in supplementary deliveries until the full order was complete.
Although the total delivery took a few weeks, that was acceptable for my case. Everything arrived in perfect working condition and without any additional shipping costs.
I will definitely shop from this team again if I need more parts for my small-scale lab.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Con artists

Con artists! They take payment then wait until after the cancellation period is over. Giving excuses about why it’s delayed. They then send you faulty goods and when you report this, they say it’s your problem for not requesting insurance. They will then ignore your emails. No refund and left with a useless item.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS GUY

Bait and switch. DO NOT BUY FROM THIS COMPANY. It's clearly a one or two person drop shipping company. They are non-responsive.

Hey FirewallForce! Fix the issue, give a refund and I'll edit this review to be positive.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Not the company they appear to be..

This is not a large company but probably a web front for one person. I suspect you'll find no office at the company address.

In a hurry, I made large order online, but despite the website promising fast delivery, in the following days nothing was happening. I called to find out why, and the person who claimed the "finance person" was unavailable yesterday, today gave me an instant refund when I threatened to go to the police. Magic!

7 November 2024
Unprompted review
FF Detaljhandel AB - FirewallForce.se logo

Reply from FF Detaljhandel AB - FirewallForce.se

Thank you for your feedback. We’re always working to improve our service and transparency.

Company Structure: We’re a fully registered and legitimate business with a dedicated team. Our goal is to offer an accessible, efficient online experience, and we provide our company details openly on our website for transparency.

Order Processing & Delivery: We understand the importance of timely delivery. In rare cases, large orders may take additional time for processing, and we apologize if this caused any inconvenience. Our team is focused on keeping customers informed every step of the way.

Full Refund Processed: We promptly provided a full refund when requested, as our priority is always our customers' satisfaction and peace of mind.

We’re here to answer any questions and look forward to assisting you with any future orders.

Rated 1 out of 5 stars

We bought a fan from the homepage

We bought a fan from the homepage - and from there no reponse from FirewallForce - Seems like their firewall closed down.
No invoices, no emails, no nothing not a sound from them.
But they did withdraw 600 danish kroners from our account.
tried their info@ and sales@ emails - no response - even writing on their chat - same thing. So how do we get this aparantly fake company to return our money.

29 October 2024
Unprompted review
FF Detaljhandel AB - FirewallForce.se logo

Reply from FF Detaljhandel AB - FirewallForce.se

Thank you for sharing your experience. We are a legitimate business dedicated to serving our customers with integrity.

Company Transparency & Legitimacy: FirewallForce is a fully registered and credible business, with clear company information provided on our website. We are committed to building trust and delivering quality service to all our customers.

Communication & Support: We strive to respond to all inquiries promptly. If any technical issue delayed our response, we apologize and are actively working to improve our communication systems to ensure this does not happen again.

Immediate Refund: We take customer satisfaction very seriously. When we received your refund request, we processed it immediately, confirming our commitment to fair and transparent business practices.

Your satisfaction is important to us, and we encourage customers to reach out directly for any assistance. We are here to help and appreciate your understanding as we continually enhance our service.

Rated 5 out of 5 stars

Fantastic job he did

29 May 2024
Unprompted review
FF Detaljhandel AB - FirewallForce.se logo

Reply from FF Detaljhandel AB - FirewallForce.se

Thank you so much for your feedback! We're thrilled to hear you had a positive experience with us. Providing quick delivery and competitive prices is a priority for our team, and we’re glad to know we met your expectations. We look forward to serving you again for any future needs!

Rated 1 out of 5 stars

Possibly a Scam

All communication stopped after refund request due to multiple delivery delays for an item which was advertised to be in stock and on short notice, possibly a scam.
Refund request(s) were first answered with upsell attempts then was promised refund within 3 weeks, nothing received.
Attempted to contact via their web chat, 2 email addresses and phone with no answers, have initiated a chargeback through my bank.

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Excelent support by a**q.

Excelent support by a**q who is working there.

2 January 2023
Unprompted review
FF Detaljhandel AB - FirewallForce.se logo

Reply from FF Detaljhandel AB - FirewallForce.se

Thank you so much for your feedback! We're thrilled to hear you had a positive experience with us. Providing quick delivery and competitive prices is a priority for our team, and we’re glad to know we met your expectations. We look forward to serving you again for any future needs!

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