Firmoo Reviews 2,885

I’ve had multiple pairs of glasses from firmoo. They’ve been just as good quality as the ones from a high street shop, just at a much better price.

I’ve ordered glasses from firmoo for 3 years and never had an issue until my last order. My prescription had changed so ordered new glasses. I had a pair from my eye doctor so the firmoo ones went in a drawer until I needed them. When putting them on, I couldn’t see out of them. Prescription was checked and definitely right on the order. When raising this issue with firmoo they said that because it had been over 60 days, they couldn’t do anything. I now have 2 pairs of glasses that are unusable and firmoo won’t take responsibility other than give me 50% off frames. I now have spend more money (definitely not with them) rectifying their mistake, and I am now without glasses for the foreseeable.

Edit: The most AI generated reply from firmoo. My prescription changed. I ordered new glasses with the updated prescription and god knows what they’ve put in the lenses because I can’t see out of them. As per their policy, the glasses should have a 365 day warranty for defects in workmanship. I think messing up the lense qualifies as a defect in workmanship.

So easy, just put prescription in and chose the frames and lenses, and delivered within a week. Absolutely delighted with service, price and quality.

Firmoo is my go to for my prescription lenses, they have so many styles to choose from and the process is really easy to follow and order.

Great glasses, inexpensive and stylish

it is an amazing site i’ve brought glasses from here and owned them for years no problems at all

Really good glasses and customer experience was amazing

Keep you up to date with order from start to finish

They arrived very quickly, quality is top

I was very sceptical when I ordered , however my first pair of glasses have surpassed my expectations.
I ordered varifocal glasses and the frame choices were excellent.
I will now be ordering a second pair for work

Absolutely fantastic service
Love my prescription glasses

I was astounded and delighted to receive a very lovely pair of glasses from yourselves. I have been battling with the extortionate cost of high street shop glasses for a few years now and I can honestly say I will never buy from there again. £39 for a pair of good looking, well presented and perfectly matched varifocal glasses in only a short time (2 weeks) is something worth blowing about!

Amazing glasses, low price point but incredible quality. i love my glasses so much!

Literally love, love, LOVE this website!!! The variety of styles is amazing! And whenever I order it’s so simple!! After using firmoo I don’t buy my glasses in high street shops anymore and everyone always comments on my glasses.
Fantastic designs and good value for money

I’ve bought so many glasses both sunnies and prescription and they’ve been fab.. I am just about to buy some more!!

Perfect service

i love thes glasses very light and a good fit would recconened

Looked exactly like photos, delivered quickly very efficient and user friendly

Brilliant customer service and great quality of glasses 👓 delivered.
Would highly recommend!!