Instead of ordering on Amazon, I took it upon myself to support a small business for the purchase of first aid kits and signage. Not only did firstaid.co.uk have a far superior range of products than... See more
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Review summary
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Good value particularly as also able to use our own club venue. Allowed us to provide first aid training for 11 club members (inc coach's and ride leaders) at reasonable cost.
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Order arrived on time no problem however a small problem the plasters need a a little more adhesive to make them pert ie both ends comes off a little to easy
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A nice smooth journey getting our plan put together, easy to work with, with the added Suttle humour, a product missing from many other organisations. Well done folks.
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Company details
- #16 of 16 best companies in First aid station
- #20 of 27 best companies in Hospital equipment and supplies store
- #35 of 50 best companies in Medical Equipment Supplier
- #35 of 53 best companies in Safety and work wear
- #22 of 34 best companies in Safety equipment supplier
About firstaid.co.uk
Written by the company
firstaid.co.uk is a leading UK supplier of first aid kits and supplies, offering quality, value and choice for the workplace, home, travel and leisure with a range of over 1,000 products in stock and ready for immediate despatch.
First aid kits
Sports first aid kits
Dressings & wound care
First aid supplies
Defibrillators & resuscitation
Eye care
Burn care
Biohazard & hygiene
Medical
Health & safety
Fire safety
First aid & safety posters & signs
Miscellaneous products & spares
Our website, firstaid.co.uk, is operated by Safety First Aid Group Limited, a family company established in 1959, with offices and a warehouse in Hertfordshire. We have the product experience and buying power to offer you the lowest prices.
At firstaid.co.uk, we have over 60 years of experience and industry knowledge, with a dedicated team of product experts and sales specialists and our product kits are assembled in the UK.
Contact info
Avenue One, SG6 2WW, Letchworth Garden City, United Kingdom
- 0845 872 0141
- sales@firstaid.co.uk
- firstaid.co.uk
Clearance
4.6
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from firstaid.co.uk
Thank you for your review, Alexis. It's great to hear about your positive experience ordering from us.
Speedy delivery for first aid refills
I’m happy with the purchase. Easy and quick delivery. Price-wise is ok.
24 March 2026
Reply from firstaid.co.uk
Thank you for this positive review, Katherine. It's great to hear your thoughts.
Some items had a short date
Some items had a short date - just over a year while the rest had 4 years. As the items were more than a year they would not replace. For our small charity every penny counts.
16 March 2026
Reply from firstaid.co.uk
Hi Marion, thank you for your feedback, and we’re sorry to hear that you were disappointed with the expiry dates of some items in your order.
While all of our products are supplied with a minimum of one year’s shelf life, we appreciate that the difference in dates across items may have been disappointing.
Following your call, we checked our current warehouse stock and confirmed that the expiry dates match those of the items you received, which is why we were unable to send a replacement on this occasion.
We hope this clarifies the situation, but if you have any further questions, please don’t hesitate to get in touch.
good product at right price with speedy…
good product at right price with speedy delivery
9 March 2026
Reply from firstaid.co.uk
Thank you for this review, Steven. It's great to hear about your positive experience
Really excellent products
Really excellent products . Very efficient delivery service
26 February 2026
Reply from firstaid.co.uk
Thank you for this positive review. It's great to hear your thoughts.
Great value, fast shipment
This is the second purchase we've made through firstaid.co.uk, and it went as well as the first (hence the repeat custom!)
Great value items and arrived the next day. Packaged well and no issues with the order.
18 February 2026
Reply from firstaid.co.uk
Thank you for this brilliant review. It's great to hear about your positive experience ordering from us.
Easy ordering system and quick dispatch
12 February 2026
Reply from firstaid.co.uk
Thank you for this review, Ruth. It's great to hear about your positive experience.
Reply from firstaid.co.uk
Thank you for taking the time to leave a rating and review.
Reply from firstaid.co.uk
Thank you Gillian for taking the time to leave a review.
Reply from firstaid.co.uk
Thank you Daniel for taking the time to leave a review and rating.
Easy to order, quick delivery
Easy to order, quick delivery (next day!). Products are as expected. Price as per market. My usual go-to supplier for 1st aid kit.
29 January 2026
Reply from firstaid.co.uk
Thank you for this positive review. It's great to hear about your experience ordering from us.
A very down to earth approach
A very down to earth approach, not too gory and the right level of detail.
28 January 2026
Reply from firstaid.co.uk
Thank you for taking the time to leave a review Sharon.
Very happy with the product and value…
Very happy with the product and value and how quickly it came in the mail. Very happy to use this business in the future
28 January 2026
Reply from firstaid.co.uk
Thank you for your kind review Terence! We’re delighted to hear you’re happy with the product, value, and fast delivery. We really appreciate your support and look forward to serving you again in the future.
Ideal and affordable for clubs to provide First Aid training in-house to a large group
Good value particularly as also able to use our own club venue. Allowed us to provide first aid training for 11 club members (inc coach's and ride leaders) at reasonable cost.
28 January 2026
Reply from firstaid.co.uk
Thank you for taking the time to leave a review Russell.
The items arrived earier than expected
The items arrived earier than expected. good news
28 January 2026
Reply from firstaid.co.uk
Thank you for your review Mr Gunson. We're delighted to hear your order arrived sooner than expected. Customer satisfaction is very important to us, and we appreciate you taking the time to leave a review.
Ordering was straight forward
Ordering was straight forward. Goods arrived well packaged and on time.
First Aid kits are well presented and good quality.
9 January 2026
Reply from firstaid.co.uk
Thank you for this positive review. It's great to hear about your experience ordering from us.
Reply from firstaid.co.uk
Thank you for this review, Kevin. It's great to hear about your positive experience.
not received this order
20 January 2026
Reply from firstaid.co.uk
Apologies to hear that you have not yet received your order, Anna.
We have responded to your email with the proof of delivery for your order. Please do let us know if you need any further assistance.
First aid for walking.
Bought this as a First Aid kit for walking adventures. Looks very full of necessary things to use.
7 January 2026
Reply from firstaid.co.uk
Thank you for this positive review Mike. It's great to hear your thoughts on our first aid kit.
Smooth and Reliable Service
Ordering a first aid kit from Firstaid.co.uk was easy. It arrived on time, was exactly as described, and worked perfectly for what I needed. All in all, a smooth and hassle-free experience.
24 July 2025
Reply from firstaid.co.uk
Thank you for this positive review, Michael. It's great to hear about your experience ordering from us.
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