Instead of ordering on Amazon, I took it upon myself to support a small business for the purchase of first aid kits and signage. Not only did firstaid.co.uk have a far superior range of products than... See more
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Good value particularly as also able to use our own club venue. Allowed us to provide first aid training for 11 club members (inc coach's and ride leaders) at reasonable cost.
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Order arrived on time no problem however a small problem the plasters need a a little more adhesive to make them pert ie both ends comes off a little to easy
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A nice smooth journey getting our plan put together, easy to work with, with the added Suttle humour, a product missing from many other organisations. Well done folks.
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Company details
- #16 of 16 best companies in First aid station
- #20 of 27 best companies in Hospital equipment and supplies store
- #35 of 50 best companies in Medical Equipment Supplier
- #35 of 53 best companies in Safety and work wear
- #22 of 34 best companies in Safety equipment supplier
About firstaid.co.uk
Written by the company
firstaid.co.uk is a leading UK supplier of first aid kits and supplies, offering quality, value and choice for the workplace, home, travel and leisure with a range of over 1,000 products in stock and ready for immediate despatch.
First aid kits
Sports first aid kits
Dressings & wound care
First aid supplies
Defibrillators & resuscitation
Eye care
Burn care
Biohazard & hygiene
Medical
Health & safety
Fire safety
First aid & safety posters & signs
Miscellaneous products & spares
Our website, firstaid.co.uk, is operated by Safety First Aid Group Limited, a family company established in 1959, with offices and a warehouse in Hertfordshire. We have the product experience and buying power to offer you the lowest prices.
At firstaid.co.uk, we have over 60 years of experience and industry knowledge, with a dedicated team of product experts and sales specialists and our product kits are assembled in the UK.
Contact info
Avenue One, SG6 2WW, Letchworth Garden City, United Kingdom
- 0845 872 0141
- sales@firstaid.co.uk
- firstaid.co.uk
Clearance
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from firstaid.co.uk
Good morning. Thank you very much for leaving a review. I’ve looked into your order and can confirm that Door Number 1 was selected from the dropdown menu at the time of purchase. As we don’t manually alter orders after they’ve been placed, we were unable to change the option selected during checkout. Our customer service team has confirmed receipt of your email and will be in touch to advise on resending your order. Thank you again.
Ordered one day and received the next
Ordered one day and received the next. Excellent service and very easy to place the order.
16 May 2025
Reply from firstaid.co.uk
Thank you for your review, it's great to hear about your positive experience.
Reply from firstaid.co.uk
Thank you for taking the time to leave this review. It's great to hear your positive feedback.
Reply from firstaid.co.uk
Thank you for taking the time to leave a review and rating our service.
Reply from firstaid.co.uk
Thank you for your review and rating.
My purchase arrived promptly and was…
My purchase arrived promptly and was very well packed. Quality very good.
2 May 2025
Reply from firstaid.co.uk
Thank you for your review and rating.
Quick delivery and good price.
2 May 2025
Reply from firstaid.co.uk
Thank you for your rating and review Graham.
Great Customer Services.
8 April 2025
Reply from firstaid.co.uk
Thank you for your review, it's great to hear your positive thoughts on our customer services
Reply from firstaid.co.uk
It's great to hear your thoughts, thank you for leaving this positive review.
Easy to order
Easy to order arrived promptly. Great item. Exactly what i was looking for
14 April 2025
Reply from firstaid.co.uk
Thank you for your positive review, Jan. It's great to hear about your experience with us.
Reply from firstaid.co.uk
Thank you for leaving this review. It's great to hear about your positive experience.
Excellent equipment
22 November 2024
Reply from firstaid.co.uk
Thank you for your positive review David. It's great to hear your thoughts.
Easy to navigate Website
Easy to navigate Website. Purchases arrived earlier than anticipated - no hassle at all. Highly recommended!
11 April 2025
Reply from firstaid.co.uk
Thank you for your review Andrea. It's great to hear about your positive experience with our company.
Postage was exhorbitant.
I ordered two packs of eye wash, costing 7.95 each. The postage to Northern Ireland was £15.00. Postage costs need to be addressed, and better options should be available. Also, try smaller packaging to reduce costs. The box I received the items in was too big, and no doubt added to the postage costs.
3 April 2025
Reply from firstaid.co.uk
Thank you for your additional feedback Anna. We will share your comments with our courier and warehouse teams.
Good afternoon Anna, Thank you for your feedback. I can confirm that this charge is passed on to us by our courier and is determined by the postcode. You can view the carriage charges on our website under the Delivery Policy section.
If you need any further assistance, please don't hesitate to reach out. Thank you.
Fast and informative service
31 March 2025
Reply from firstaid.co.uk
Thank you for your rating and review Brian.
Reply from firstaid.co.uk
Thank you for taking the time to write this review. It's great to hear about your positive experience with us.
Delivered in a reasonable amount of…
Delivered in a reasonable amount of time and products were value for money
14 March 2025
Reply from firstaid.co.uk
Thank you for leaving this review, Isabella. It's great to hear about your positive experience
Reply from firstaid.co.uk
Thank you for leaving this review, Georg. It's great to hear about your positive experience.
Good overall experience
10 March 2025
Reply from firstaid.co.uk
Thank you for taking the time to review our service Deborah. Hope to see you again soon.
Excellent service and items.
13 March 2025
Reply from firstaid.co.uk
Thank you for your positive review. It's great to hear your feedback.
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