Instead of ordering on Amazon, I took it upon myself to support a small business for the purchase of first aid kits and signage. Not only did firstaid.co.uk have a far superior range of products than... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good value particularly as also able to use our own club venue. Allowed us to provide first aid training for 11 club members (inc coach's and ride leaders) at reasonable cost.
Company replied
Order arrived on time no problem however a small problem the plasters need a a little more adhesive to make them pert ie both ends comes off a little to easy
Company replied
A nice smooth journey getting our plan put together, easy to work with, with the added Suttle humour, a product missing from many other organisations. Well done folks.
Company replied
Company details
- #16 of 16 best companies in First aid station
- #20 of 27 best companies in Hospital equipment and supplies store
- #35 of 50 best companies in Medical Equipment Supplier
- #35 of 53 best companies in Safety and work wear
- #22 of 34 best companies in Safety equipment supplier
About firstaid.co.uk
Written by the company
firstaid.co.uk is a leading UK supplier of first aid kits and supplies, offering quality, value and choice for the workplace, home, travel and leisure with a range of over 1,000 products in stock and ready for immediate despatch.
First aid kits
Sports first aid kits
Dressings & wound care
First aid supplies
Defibrillators & resuscitation
Eye care
Burn care
Biohazard & hygiene
Medical
Health & safety
Fire safety
First aid & safety posters & signs
Miscellaneous products & spares
Our website, firstaid.co.uk, is operated by Safety First Aid Group Limited, a family company established in 1959, with offices and a warehouse in Hertfordshire. We have the product experience and buying power to offer you the lowest prices.
At firstaid.co.uk, we have over 60 years of experience and industry knowledge, with a dedicated team of product experts and sales specialists and our product kits are assembled in the UK.
Contact info
Avenue One, SG6 2WW, Letchworth Garden City, United Kingdom
- 0845 872 0141
- sales@firstaid.co.uk
- firstaid.co.uk
Clearance
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from firstaid.co.uk
Thank you for taking the time to write this review. It's great to hear about your positive experience with us.
prompt delivery
5 February 2025
Reply from firstaid.co.uk
Thank you for your positive review. It's great to hear your thoughts about our service.
Great fast delivery
5 February 2025
Reply from firstaid.co.uk
Thank you for your positive review, Michelle. It's great to hear about your experience with us.
Great products!
Very good selection of products, easy to order individually or in cleverly designed kits.
27 January 2025
Reply from firstaid.co.uk
Thank you for your review Viktor. We appreciate your time and hope to see you again soon.
Reply from firstaid.co.uk
Thank you for your review Yvonne. We appreciate you taking the time to rate us.
Reply from firstaid.co.uk
Thank you for your review Alice. Hope to see you again soon.
Quick delivery and an excellent…
Quick delivery and an excellent product. They also resolved a messed up delivery quickly and generously
27 January 2025
Reply from firstaid.co.uk
Thank you for your review Sara. Mistakes can happen from time to time but we are glad to hear our Customer Service Team resolved it for you.
Reply from firstaid.co.uk
Thank you for your review Gemma. It's great to hear about your positive experience.
Great end to end service
Website was very easy to navigate. Very prompt delivery. Excellen
22 January 2025
Reply from firstaid.co.uk
Thank you for your rating Huw and the feedback on our website and service. Great to hear.
Communication and how quick the order…
Communication and how quick the order was received
20 January 2025
Reply from firstaid.co.uk
Thank you for your review, it's great to hear about your experience with us.
Reply from firstaid.co.uk
Thank you for your review. It's great to hear about your positive experience
Reply from firstaid.co.uk
Thank you for your positive review. It is great to hear about your experience.
I still haven't received my order
I still haven't received my order! So very bad experience so far. Reason for this... DPD as a courier!
13 January 2025
Reply from firstaid.co.uk
Please accept our apologies for the delay in receiving your order. Our Customer Services Team will raise this with our courier as this has now been returned to our warehouse. They have spoken to our returns team to request that this delivery is re attempted on Monday. Please accept my apologies and please be assured I will be raising this with DPD. We will contact you directly.
Reply from firstaid.co.uk
Thank you for your positive review. It's great to hear about your experience with our company.
Quick and easy purchase
Quick and easy purchase, clear pictures and descriptions on the website and good pricing.
10 January 2025
Reply from firstaid.co.uk
Thank you for leaving this review, Richard. We appreciate your feedback on our website.
Lightening fast free delivery!
7 January 2025
Reply from firstaid.co.uk
Thank you for your positive review. It's great to hear about your experience.
Great Service and products
Recently started taking blood thinning meds. Needed some specific first aid products to carry with me as a control measure. First Aid.co.U.K. Had exactly what I needed and delivered them promptly.
8 January 2025
Reply from firstaid.co.uk
Thank you for your review Brian. It's great to hear about your experience with firstaid.co.uk
Reply from firstaid.co.uk
Thank you for your review, Nick. It's great to hear about your positive experience.
SPEEDY SERVICE
5 December 2024
Reply from firstaid.co.uk
Thank you for your review, Karen. It's great to hear about your positive experience.
Good website decent prices.
Good web site with lots of choice and clear descriptions.
29 November 2024
Reply from firstaid.co.uk
It's great to hear about your experience, Ian. Thank you for your positive review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.