St Andrew's First Aid Reviews 5,891

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging and knowledgeable approach, making learning enjoyable and easy to understand. Many people highlight the excellent service and user experience, noting the clear instructions and well-paced courses. Consumers frequently mention feeling confident and well-prepared after completing their training, appreciating the practical and informative sessions. However, some customers also noted that a trainer was perceived as patronizing and overly personal in their comments.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the instructors for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praised the engaging... See more

Service

Consumers find service to be positive. Many reviewers praise the informative and engaging training sessions,... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for being... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily accessible venue with plenty of parking spaces. Our trainer, Nikki Neesam has a relaxed and fun way of instructing. The 3 day course was light hearted but extremely informative.

Company replied

Rated 5 out of 5 stars

A very in depth and informative training day with Kenny.He covered all aspects of first aid thoroughly but made everything easy to follow and understand.Practical session doing CPR on the dummies and... See more

Company replied

Rated 5 out of 5 stars

KENNY IS A GREAT COMMUNICATOR AND MAKES EVERYONE FEEL AT EASE AND HE IS AT EASE WITH A SILENT AUDIENCE. HE IS KNOWLEDGABLE, EASY TO LISTEN TO YOU AND BUILDS RAPPORT WITH HIS CLASS. I WOULDNT HESITATE... See more

Company replied

Rated 5 out of 5 stars

The session really hit the spot — solid delivery, loads of useful info, and a trainer who kept everyone engaged with a good bit of humour. That combination makes first aid training so much easier to... See more

Company replied


Company details

  1. First aid station
  2. Educational institution
  3. Emergency Training
  4. Training Centre

Written by the company

St Andrew’s First Aid Training and Supplies Ltd is a social enterprise based in Scotland, with all profits being donated to St Andrew's First Aid. We want everyone to learn first aid so that no-one should suffer or die because they needed first aid and didn't get it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chris was a great instructor today

Chris was a great instructor today, detailed and informative.

14 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the review and kind words. We will make sure to pass it along to Chris.

Rated 5 out of 5 stars

Chris was really informative and I…

Chris was really informative and I enjoyed learning the first aid in the workplace course

14 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave a comment with your review. We will pass on your kind words to Chris.

Rated 4 out of 5 stars

Good informative course

Good learning materials, theory mixed with practice and life examples.

Perhaps this course could last 2 days, not 3, with less coffee breaks but full lunch break, and more concise information.

13 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for taking the time to leave a review.
The course is taught to a standard set by the Health & Safety Executive. As such, we are not able to shorten or compact any of the modules from the syllabus.
We do appreciate your thoughts on the matter and will make sure to pass it along to our training manager.

Rated 5 out of 5 stars

Three-day first aid course with St Andrew's First Aid

The course content was thorough and well structured, covering a broad range of practical scenarios in a clear and accessible way.
A particular highlight was our instructor, Neil, whose patient and attentive approach made a real difference to the group's learning experience. He carefully adjusted the pace of the sessions to ensure that every participant had the time to familiarise themselves with the material and build their skills properly.
I would strongly recommend St Andrew's First Aid to anyone seeking a high-quality first aid qualification, whether for professional requirements or personal development.

13 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the 5-star review. We are delighted to hear that you had a good learning experience. We will pass on your kind remarks to Neil.

Rated 5 out of 5 stars

Very effective

Very effective. I enjoyed and learned.

13 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the 5-star review. We are glad you enjoyed your course.

Rated 5 out of 5 stars

Would definitely recommend

Colin was great, definitely knew what he was talking about. very descriptive, nice guy, done a really good job.

13 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for the kind comments about our trainer Colin. We will make sure to pass it on.

Rated 5 out of 5 stars

I really enjoyed the course!!

I really enjoyed the course. Colin the trainer was very friendly, knowledgeable and created a relaxed atmosphere in the room. I hadn't sat my first aid training in five years so it was great to get a refresher here.

8 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

We appreciate you taking the time to leave a review and are delighted you were satisfied with our service.

Rated 5 out of 5 stars

Chris was excellent

Chris was excellent. It was great that it was child & infant focussed. Learned lots

12 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for leaving such positive feedback.

Rated 5 out of 5 stars

11/12th May

Chris was informal but professional and interesting.
Covered all the areas well and encouraged participation.
Enjoyed the two mornings.

12 May 2026
Unprompted review
St Andrew's First Aid logo

Reply from St Andrew's First Aid

Thank you for your feedback! It means a lot to us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look