First Charter Bus Rental - Berlin, NJ Reviews 25

TrustScore 4.5 out of 5

4.4

835 Watsontown/New Freedom Rd. New Freedom Rd., 8009 Berlin, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Very patient with me while trying to figure out what we were doing. Everyone I spoke with in setting up the arrangements was helpful and professional. Appreciated receiving a phone call confirmation... See more

Rated 4 out of 5 stars

One of the buses has a problem with the doors prior to our trip, apparently was fixed but it wasn’t, the doors didn’t closed so we wasted almost 40 minutes to change to another bus, also one of the 4... See more

Rated 5 out of 5 stars

The service we experienced this weekend using First Charter Bus Rental was incredible. Our bus driver went above and beyond to make the day easy and enjoyable! The bus was super clean and fit the gues... See more

Rated 5 out of 5 stars

Hired First Student and they were hands down a great choice. Customer service was super helpful and responsive. Our bus driver Tim was kind and flexible. The team in the local office were super kind... See more


Company details

  1. Bus and coach company
  2. Bus Charter

About First Charter Bus Rental - Berlin, NJ

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 835 Watsontown/New Freedom Rd. New Freedom Rd., 8009, Berlin, NJ, United States

  • 800-774-3135

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 1 out of 5 stars

The busses dropped us off at our event…

I’m very disappointed with this company after looking forward to working with them for my sororities formal event. The busses dropped us off at our event over an hour late when our event started at 7. The second bus was scheduled to arrive no later than 8 and arrived at 8:45. Our bus was scheduled to do two rounds of pick ups to take us home from our event that ended at 10pm and the second round when our event was over at 11. The first bus left with only 30 of our 150 girls. The second bus arrived at 12:30am, leaving majority of our girls stranded in the lobby of our venue in Atlantic City for an hour and a half. The company gave us no way to contact the drivers to let us know where they were, so we were left worried we had no ride home. This put many of the girls at risk as we ordered a bus for my sororities formal and we were left thinking we had no ride home over 30 minutes away from our school.

25 April 2021
Rated 5 out of 5 stars

We used First Student for wedding…

We used First Student for wedding transportation. The driver (Joe) was courteous and timely. He even turned the bus around for one of our guests running behind. Very accommodating! Glad our guests could enjoy the festivities knowing they didn’t have to drive back to the hotel!

25 November 2019
Unprompted review

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