Punctuality- Excellent Driver-Excellent Bus- HORRIBLE! The bus was in really bad shape, in fact one of the seats had a spring or something sticking out and stuck one of my passengers. It definitely... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We used First Student for a Museum Field trip for adults for the 3rd year. We got exactly what we requested which was an air conditioned bus because it was in the high 90’s that day. Our driver was so... See more
We had a great experience. A big shout out to Geno who turned around and brought back one of our student's jacket. We really appreciate him going above and beyond! Judi Vrablik
We requested a bus within a week of our trip and was accommodated. Our driver was on time, friendly, professional and patient. I would highly recommend First Charter to others.
Company details
About First Charter Bus Rental - Maywood
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1207 S. Greenwood Ave, 60153, Maywood, IL, United States
- 800-204-4362
4.1
Great
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My only concern is that the drivers…
My only concern is that the drivers expressed to me that they had never conducted a bus evacuation drill. I went over what we were expecting, and they did exactly did what I told them.
I just think dispatch should make sure all drivers know how to conduct bus drills.
Thank you for helping our students exit the bus safely.
21 November 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.