Working with First Charter Bus Rental was easy and efficient. Outside of the slightly long hold times to get a hold of a representative, it was easy to organize transportation for our wedding last Fal... See more
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I got a phone call from the bus driver asking where he was supposed to be going and at this point guests were on the bus at this point waiting to depart for our venue. The driver called me (the bride)... See more
Company replied
Very easy to work with, they were professional and dealt with our crowd of people in a great way
Not just on time but EARLY. Friendly, communicative drivere.
Company details
About First Charter Bus Rental - Norwalk
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
334 Wilson Avenue, 6854, Norwalk, CT, United States
- 800-774-3135
4.0
Great
4 reviews
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On-Time and Safe Transportation for our Wedding
Working with First Charter Bus Rental was easy and efficient. Outside of the slightly long hold times to get a hold of a representative, it was easy to organize transportation for our wedding last Fall (09/22/2023). They let us make changes till quite close to the date, which was great since we didn't have all RSVP's in at the time of the initial consultation. The representatives were all very helpful in making sure that we had the right amount of vehicles and confirmed the travel times. On the day, all our guests arrived on time, so we are super grateful to First Charter Bus for getting all of them safely to and from the venue, stress-free.
23 September 2023
Unprompted review
Very easy to work with
Very easy to work with, they were professional and dealt with our crowd of people in a great way
9 January 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I got a phone call from the bus driver…
I got a phone call from the bus driver asking where he was supposed to be going and at this point guests were on the bus at this point waiting to depart for our venue. The driver called me (the bride) seeming very confused. We were disappointed that the driver was so unprepared, and the company didn’t prepare him for his directions.
4 November 2019
Unprompted review
Reply from First Charter Bus Rental - Norwalk
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Tammy
Not just on time but EARLY
Not just on time but EARLY. Friendly, communicative drivere.
4 November 2019
Unprompted review
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