First Charter Bus Rental - Ogden Reviews 49

TrustScore 5 out of 5

4.8

1306 South Gibson Ave Bldg #1, 84404 Ogden, UT, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The driver was earlier and very pleasant. She helped load our luggage and the drive was very nice. When we had an unexpected bathroom break request she knew of a gas station that was clean and easy... See more

Rated 5 out of 5 stars

Great Drivers! Our drivers came early - did a trial route run to ensure everything would go smoothly for our event. They were great with our employees and ensured the employees knew what bus (we had... See more

Rated 5 out of 5 stars

Saved our field trip! We had a miscommunication about transportation for a field trip and needed a bus in 2 days. They were able to schedule us one on short notice and we had a great experience! Th... See more

Rated 5 out of 5 stars

They were great! Super dialed. Right on time and even held the but as the wedding ran a little long! Would certainly use them again. Communicative and very confidence inspiring


Company details

  1. Bus and coach company
  2. Bus Charter

About First Charter Bus Rental - Ogden

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 1306 South Gibson Ave Bldg #1, 84404, Ogden, UT, United States

  • 800-309-1421

4.8

Excellent

TrustScore 5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(49)

1,482 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

The driver was kind and very efficient. I felt safe with him driving and he also made good conversation. He was helpful loading and unloading and was on time to and from both days!!

16 June 2021
Rated 5 out of 5 stars

Great to work with

Great to work with, responsive to communication in regards to the event. Buses were on time and did a great job following instructions. We plan on using them for our future events.

30 June 2020
Unprompted review
Rated 5 out of 5 stars

A Lovely Excursion

The bus driver was friendly and helpful, knew the area where we needed to go, and worked with us perfectly. We had issues with a couple large instruments that didn't fit as we had expected, and he was so helpful and accommodating. It was a good excursion. Thank you.

10 March 2020
Unprompted review
Rated 1 out of 5 stars

We waited for an hour in the freezing…

We waited for an hour in the freezing weather with little toddlers and babies. It took almost an hour until we finally heard that the bus was 5 blocks away. By then 30 or the 32 riders had gone home by Uber. It was horrible!

16 December 2019
Unprompted review
First Charter Bus Rental - Ogden logo

Reply from First Charter Bus Rental - Ogden

I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar

Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look