First Charter Bus Rental - Portland Reviews 

113
TrustScore 4.5 out of 5

4.6

6755 NE Columbia Blvd., 97218 Portland, OR, US


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Rated 5 out of 5 stars

First Charter did such an amazing job for our wedding! They were super responsive and communicated really well with our day-of coordinator, so we didn't need to hear about any of it on the day of our... See more

Rated 5 out of 5 stars

Your driver Brian, Was very professional and cordial. He arrive on time and brought us to our destinations timely. The entire reservation process was seamless. Each representative I spoke wi... See more

Rated 5 out of 5 stars

I did not attend this trip, but the adults who did said the drivers were great. Seemed one bus needed maintenance - pulled over for about 10 min. Smelled smoke, and also had a heating/cooling issue: s... See more

Rated 5 out of 5 stars

As a small district, we often have difficulty getting buses for field trips. First Charter has come through for us multiple times to provide buses for our students. Without their support, our students... See more


Company details

  1. Bus and coach company
  2. Bus Charter

About First Charter Bus Rental - Portland

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 6755 NE Columbia Blvd., 97218, Portland, OR, United States

  • 800-309-1421

4.6

Excellent

TrustScore 4.5 out of 5

113 reviews

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4.6

All reviews

(113)

1,687 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience even with a Tough Venue Location

First Charter did such an amazing job for our wedding! They were super responsive and communicated really well with our day-of coordinator, so we didn't need to hear about any of it on the day of our wedding. We got married at a venue that required a 2 mile drive uphill on a gravel road through the woods, and the drivers did an excellent job. The company was also very flexible with timing, allowing us to have one of our buses do 2 runs between the venue and the hotel late at night. This was a seamless experience, highly recommend, and the prices are great too.

27 June 2026
Rated 5 out of 5 stars

Your driver Brian,

Your driver Brian,
Was very professional and cordial. He arrive on time and brought us to our destinations timely.

The entire reservation process was seamless. Each representative I spoke with was very knowledgable and kind.

A special thanks to one of the supervisors who help us complete our reservation based around our budget. Thank you First Student Charter👏🏾📣💯



Thank you for a job well done.

29 May 2026
Rated 5 out of 5 stars

Preschools First Field Trip!

Brian our driver was on time/early, patient and very kind- we would love to have him as our bus driver again in the future! The booking process was easy and everyone I communicated with was very helpful-this was my first time setting up a field trip for a large group of young children and FirstCharter definitely made the transportation part of it a breeze!

15 April 2026
Rated 2 out of 5 stars

Assortment of issues

Assortment of issues - we had busses arrive at the wrong location, despite several phone calls confirming the location, we had the wrong type of bus arrive (specifically requested cargo space for luggage). It was profoundly frustrating.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Wish there was another company

The first time I used this company, they charged us an extra $700 without notice for a late departure. I understand the fee, but seeing it with no word was alarming. The second and third time I have used them, they can't seem to get the reservations correct. I had to call at least three times to get the departure dates and times correct on the quote. Unfortunately, I can't find another school bus rental place locally.

3 October 2025
Rated 5 out of 5 stars

We hired First Charter to shuttle our…

We hired First Charter to shuttle our guests from our wedding venue to the after-party, and they were fantastic! The bus arrived early, was clean and comfortable, and the driver was incredibly friendly and professional. They made sure everyone got where they needed to go safely. It made the transition from the wedding to the after-party seamless and stress-free for us and our guests. We’re so grateful for their reliability—highly recommend for any event transportation!

4 October 2025
Rated 5 out of 5 stars

Evelyn assisted me with a reservation…

Evelyn assisted me with a reservation for my wedding, and she was very efficient in confirming availability of transport as soon as she could due to the short notice I had given her. She was kind and thorough, and I have had a very good experience with this company thus far!

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent services

Charles was very kind waiting for our group and was on time picking us up. He parked in a safe and accessible spot guaranteeing the safety of participants.

8 July 2024
Rated 5 out of 5 stars

Driver was kind and communicative

Driver was kind and communicative. We got safely to where we needed to go and all transportation was on time. Thank you for being so cool and calm around small kiddos. We appreciate you!

11 May 2024
Rated 4 out of 5 stars

Efficient but Expensive!

I had a great driver for a field trip. Very accommodating, efficient, and pleasant to work with. The office staff as well. The one downside is the high cost. Be ready for spend almost $1000 on a few hours local trip! Most schools without their own buses will not be able to pay these prices.

31 October 2023

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