4 stars only because the driver did not pick up where she dropped off. Caused confusion for parents, staff and children on our field trip and ensuring all children were accounted for.
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Roger was a delight to have as our driver both ways to and from O'Hare airport from Grace Church in Racine, WI. He was on time and very friendly and helpful. Glad we used First Charter! Thank you... See more
The whole experience was seemless. The scheduler went over and above to get what we needed and was even able to help get us a discount. The bus drivers were awesome and we loved every second of it.
First Student provided a solid experience for our two day event. The bus was timely and the driver was very courteous to our shuttle guests.
Company details
About First Charter Bus Rental - Racine
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1608 Oakes Road, 53406, Racine, WI, United States
- 800-204-4362
4.7
Excellent
35 reviews
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Thank you for your kind assistance!
Thank you for your kind assistance!! Appreciated very much
16 September 2021
Transportation was the best idea for…
Transportation was the best idea for the our wedding party.
30 August 2021
Our driver Aaron was amazing and…
Our driver Aaron was amazing and patient. I will be booking another charter and making sure he is our driver. A bus is a bus. The driver made the trip. Grade A+
23 August 2021
We used the bus to shuttle our wedding…
We used the bus to shuttle our wedding party around on our wedding day. We were very happy with the service and the driver. I would definitely use the service again.
9 August 2021
Making our Special Day that much easier.
From the time I inquired all the way to the transportation, First Charter was so friendly and easy to work with. We needed to adjust our plans numerous times because of the Pandemic and First Charter had zero issues with the changes. They also replied back to us so quickly after inquiring and that played a huge factor into choosing them. Thank you so much for all your help!
1 June 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The driver was 40 minutes late BUT
The driver was 40 minutes late and didn’t know how to fasten the wheelchairs in the bus she had her child on the bus with our disabled adults which made us have to drive a vehicle for the remaining 2 participants to attend the hockey game. With this said your company accepted this charter the day before the outing was scheduled and helped us so 24 disabled people could attend the admirals hockey game and we’re very grateful for that. Overall if it wasn’t for your company we would have had to cancel the trip and disappoint a lot of people so thank you.
24 December 2019
Unprompted review
Reply from First Charter Bus Rental - Racine
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
Great service and anthony was great
Great service and anthony was great. We will rent again
7 December 2019
Unprompted review
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