First Charter Bus Rental - San Jose Reviews 69

TrustScore 4.5 out of 5

4.7

931 Remillard Court, 95122 San Jose, CA, US


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Rated 5 out of 5 stars

Fantastic Service!! The driver was on time, personable, and safety-minded. The bus itself was clean and looked well-maintained. The online Customer Service was top notch: each of the three Customer... See more

Rated 2 out of 5 stars

The driver was instructed to be ready to pick us up between 12-12:30, but during this time they went to the second job and he did not pick up the phone calls. I paid fully 2200 for two bus to reserv... See more

Rated 5 out of 5 stars

Buses were punctual, drivers professional and friendly--and kid-oriented! Drivers gave clear instructions and expectations, and were easy to contact and made themselves accessible at lunch time.

Rated 5 out of 5 stars

Driver came early, was friendly and was happy to be with the first graders. This was the first bus ride for most of them, so having a friendly bus driver was wonderful. She also made sure that everyon... See more


Company details

  1. Bus and coach company
  2. Bus Charter

About First Charter Bus Rental - San Jose

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Contact info

  • 931 Remillard Court, 95122, San Jose, CA, United States

  • 800-309-1421

4.7

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 5 out of 5 stars

Fantastic Service!!

Fantastic Service!!

The driver was on time, personable, and safety-minded. The bus itself was clean and looked well-maintained. The online Customer Service was top notch: each of the three Customer Service reps I interacted with were friendly and willing to answer my numerous questions (it's been years since I've had to book a field trip). I plan to work with them again in the future!

2 February 2026
Rated 5 out of 5 stars

Friendly Driver

Driver came early, was friendly and was happy to be with the first graders. This was the first bus ride for most of them, so having a friendly bus driver was wonderful. She also made sure that everyone was safe and knew the emergency procedures.

19 January 2023
Rated 2 out of 5 stars

Not trustworthy

The driver was instructed to be ready to pick us up between 12-12:30, but during this time they went to the second job and he did not pick up the phone calls.
I paid fully 2200 for two bus to reserve them but eventually they were busy doing their side job and we kept waiting stranded in the Los Altos Hill for more than one hour. That’s not the service the school field trip paid for.

21 December 2022
Rated 5 out of 5 stars

Our driver was excellent

Our driver was excellent. His driving felt safe on the mountain highway and busy city streets.His demeanor was calm and very friendly. He seemed to understand how the kids would behave and made me feel assured he could be very focused on his driving and the kids weren’t a distraction.Also, he knew the route very well and was courteous when we were ready to leave our event. We all felt very comfortable from start to finish.
Thank you for the service.

16 November 2022
Rated 5 out of 5 stars

Our driver was awesome!

Our driver was kind, patient and on time! He was gracious and understanding of our requests and any adjustments we had for our itinerary.

26 October 2022

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