We had three buses and all of the bus drivers were very courteous and professional. It’s not an easy task to drive graduating Seniors to and from their grad party but they did it with professionalism!

We used your service to shuttle wedding guests from the reception to an after party location. Our driver, Lilly, was terrific. She was happy to see us and greeted everyone with enthusiasm. The shuttles were timely and the communication was great. I highly recommend First Charter for a fun alternative to your wedding transportation needs.

The bus driver was absolutely amazing. He was so kind and good with the kids. The timing and safety of the bus felt great. Thank you!

This is the second time we’ve had this bus driver she is awesome!!! I would love to have her every time. She works hard and is always polite and my clients and guests have nothing but great things to say about their experience. She is a gem and is greatly appreciated by The Barn and all of our clients and guests. Thank you for adding a special element to our event❤️

Great service. Friendly drivers, thank you.

Bus drivers were on time and very nice about the "happy mood" of their passengers. Thank you so much!

Great customer service! Went above and beyond to help us get the bus we needed. Will book with them again!!

We enjoyed our trip and our time but had some hiccups along the way. The bus was stuck for 15 minutes in a parking lot for reasons unknown to the driver, delaying parts of the trip. Also, after leaving at the agreed-upon departure time of 6, we should have arrived back to the pick-up site at 7 PM, but the bus drove slowly. Had we known this was a school bus in advance, we would have set a later drop-off time to account for the slower speeds. But the driver (Jamie) was very kind, very sweet and courteous throughout the trip. We really enjoyed our time with him.

The booking process took a little longer and took more calls than we would have preferred due to us booking a little late and them having delays with dispatch. But everyone we spoke to was very nice, polite and tried their best to get us fast responses.

Excellent service and communication with driver!!! Lulu was wonderful!!

Our driver Cindi was great! Very communicative and friendly. She was on time and everything went well.

Thank you,
Leslie

Had a good experience overall with reserving a bus and the actual trip itself. We made the reservation for a youth trip and had no problems. Their staff on call are very helpful and responsive.

Timely, friendly, and professional

The shuttles were awesome! They were perfectly on time and the drivers were so nice!

We've been replying on First Charter Bus Rentals to get kids to and from our camp for years. Once again, the drivers were fantastic this year and the office was helpful - another great experience!

First Student provided a clean, safe trip for our third-grade students. They arrived on time and the driver seemed to really enjoy the trip as much as our students! So much so, that our class will be sending her thank you notes!
Thank you First Student for being a part of our day!

Everything worked out for the most part but none of our drivers had the itinerary from our contract. They didn’t have my contact and it was the weekend and stressful not being able to communicate with them. One of the drivers left half of the wedding party and had to go back and get the rest.

Also one of the drivers was 45 minutes late picking up our elderly guests and families that needed to get back to the their hotel immediately after the wedding.

I’m not sure I would hire again.

Great Service!

I was very happy with the service. The bus driver was punctual and made everything easy for us. Communicating with the customer service representative was excellent because they keep consistent notes of the conversation and I was able to speak with any representative without a problem.

Driver was on time and helpful....all went according to plan!

I was a little worried about the fires going on - thought that maybe the bus wouldn't show up, but it did. Our driver was very courteous and the bus was clean. Thank you! I'll use First Student again in the future.