Great feedback and info sharing! Jessica was the absolute best to work with!!!
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See what reviewers are saying
The Bus was clean, on time, and the driver was great!
Wonderful experience. Bus driver worked with us in dropping us off at Wrigley Field and picking us up. And if anyone knows how crazy the traffic gets at the ball park would understand. Thank you Tim... See more
Communication was a little hard. I was put on hold a lot and then when I finally got a hold of the right number, I was told that the only person I could talk to wasn't there and I ended up calling bac... See more
Company details
About First Charter Bus Rental - South Holland
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
16951 State Street, 60473, South Holland, IL, United States
- 800-204-4362
4.7
Excellent
37 reviews
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My experience was fantastic
My experience was fantastic. I couldn't have had a better driver. She was amazing!
2 September 2021
The driver was great!
The driver was prompt, very professional and courteous. The ride was great. Thank you for the opportunity to use your service.
22 August 2021
We loved using first charter
We loved using first charter as a means of transportation for our wedding guests to and from their respective hotels to our wedding reception venue. First charter was very professional, efficient and friendly in providing their services. We are very pleased and satisfied to have chosen first charter and would highly recommend them for transportation services.
2 August 2021
I never did receive confirmation of…
I never did receive confirmation of this booking so the charges are bogus and should never have come out of my account
28 July 2021
The driver was nice and respectful
The driver was nice and respectful. The only thing was we was late for our trip.
2 July 2021
During the pandemic
During the pandemic, I do realize that all are stretched thin. We were lucky at all to reserve a bus for transportation for our field trip. It took a great deal of time and many phone calls to confirm our charter. The first trip we took, we had 2 bus drivers show up. We only wanted 1. The second trip, the driver was late and we had a reservation. He was not familiar with the roads at all in Indiana. It was clear he was not familiar with the bus because the heat was blasting when we boarded. His driving expertise was not on the level that I would expect for safety when you are transporting children.
23 May 2021
The bus never showed up.
The bus never showed up.
I called the numbers. Going right to voicemail. 37 mins after the bus was supposed to arrive, I received a call that said they had technical difficulties and could have a bus to be in an hour. - AN HOUR AND 40 MINS AFTER WHEN IT WAS SUPPOSED TO BE THERE. The lady was unapologetic and was clear she didn't care. We were left trying to figure out how to transport an entire group of children, for a reservation we had & were ultimately an hour late for. I would never recommend this company to anyone.
2 November 2020
Our trip was on time and the driver was…
Our trip was on time and the driver was very friendly.
1 November 2020
I reserved a bus for my wedding with 3…
I reserved a bus for my wedding with 3 pickup times. The bus never showed up leaving my guests stranded. It was not only was it extremely inconvenient but embarrassing.
11 October 2020
Great service!
First Charter Bus Rental was great to work with. We used them as our shuttle for our wedding night. It worked out great!
11 August 2020
Unprompted review
I hired First Charter for my wedding…
I hired First Charter for my wedding day, we had yellow school busses taking the bridal party to and from the venue and they also took guests to and from the venue. They were great!
6 August 2020
Unprompted review
The bus was 30 minutes late
The bus was 30 minutes late. Then, they were stuck in heavy traffic that wouldn't have mattered if the bus had come on time. When my students made it to their Field trip destination, they couldn't see the movie that they were supposed to because they were so late, another group was viewing it.
Originally when I called, I left a message that was never returned. I had to call two more times to get a hold of someone.
If the company is unable to accommodate field trips, I wish the company would say that outright.
29 February 2020
Unprompted review
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