Bus driver Becky was fantastic. She was punctual and so great with the kids. Thank you!!!
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Bus driver Jeff was great! The whole experience was great!
Drivers were wonderful. We only received three of the buses out of four we were promised with no warning, heads up or follow up. It really hurt the proceedings for the day. Thank goodness the drivers... See more
The drivers were on time for both pickup and drop off. They were very polite and made the drive easy and relaxing
Company details
About First Charter Bus Rental - Springfield, OH
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
3381 East Waterloo Road, 44312, Akron, OH, United States
- 800-204-4362
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Thanks for everything
Thanks for everything! Very prompt and friendly service.
All of our guests had great things to…
All of our guests had great things to say about their experience!
first student charter bus review
I rented a school bus through First Student Charter Bus Rental for my sorority formal and they were fantastic! Very reasonable price and the bus driver as well as everyone I spoke to on the phone were so nice and helpful! Would definitely recommend renting through them for any busing or shuttle needs!
On time- great job
The driver wasn't familiar with the…
The driver wasn't familiar with the directions so we took a few wrong turns which caused us to get to our destination later then expected. He was very nice and accommodating to our needs and apologized.
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