1) Bus was on time 2) Booking process was good for first time order. Explained the bus capacity. 3) Provided numbers for dispatch in case something went wrong.
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See what reviewers are saying
Bus drivers were super accommadating with leaving later than scheduled, us unloading their backpack accidentally, and more. We had a little trouble with an extended rest stop that was much longer than... See more
We booked 4 school buses for our wedding and it went so smoothly! All buses showed up on time and dealt with a very busy area for pick up and remote location for drop off. Thank you for providing a sa... See more
First of all, the phone experience was amazing! I was able to talk to a real person quickly each time I called. Everyone on the phone was very helpful and quick. Our busses were on time and the bus dr... See more
Company details
About First Charter Bus Rental - Tacoma
Written by the company
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Contact info
1128 St. Paul Avenue PO Box 111150-98411, 98421, Tacoma, WA, United States
- 800-309-1421
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The bus driver was very patient with…
The bus driver was very patient with our large enthusiastic group, but he struggled with the directions and took some less-than-direct routes to and from our destination.
Good service, if a bit late
Driver was very friendly and provided a safe and efficient trip, however did not arrive right on time, and we ran a bit behind schedule.
May use AI-assist with repliesRead more
Thank you so much for the trip
Thank you so much for the trip. The driver was friendly and the trip went smooth. And the staff at the Tacoma dispatch office was great.

Reply from First Charter Bus Rental - Tacoma
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