First Charter Bus Rental - Three Rivers Reviews 44

TrustScore 5 out of 5

4.8

1720 W. North Avenue, 15233 Pittsburgh, PA, US


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Rated 5 out of 5 stars

rented 3 buses for transportation for my daughters wedding. Very easy to schedule, on time, very courteous drivers. Entire experience was smooth and pleasant and very affordable. Strongly recommend!

Rated 5 out of 5 stars

I was so pleased to have a smooth excursion with my students to the Art Museum. The bus driver was waiting for us for both at the pick-up and return locations. He was friendly and professional durin... See more

Rated 5 out of 5 stars

So I booked First Charter somewhat last minute and the experience was great. The online "scheduler" wasn't great, but when I talked with a person on the phone she set up the trip exactly as I was... See more

Rated 5 out of 5 stars

Our trip was great! We had 20 middle-aged people get together for a themed bar crawl and our driver was prompt, kind, and went out of his way to make sure we were all taken care of and having fun. We... See more


Company details

  1. Bus and coach company
  2. Bus Charter

About First Charter Bus Rental - Three Rivers

Written by the company

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
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Contact Us

Contact info

  • 1720 W. North Avenue, 15233, Pittsburgh, PA, United States

  • 800-774-3135

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 2 out of 5 stars

There was no pick up.

The bus driver went to the drop off location first instead of the pick-up location. It was a good thing I called because he was still almost an hour away at the time we were supposed to leave and luckily we had school vans we were able to take instead. The on-call person was very helpful and understanding and we were able to get a quick refund.

12 November 2019
Unprompted review
First Charter Bus Rental - Three Rivers logo

Reply from First Charter Bus Rental - Three Rivers

I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Tammy

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