First Choice Stores Reviews 

45
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the 2nd time i have order from this store for home delivery and im blown away by the exellent customer service.I got myself stuck when it came to checking out online so i rang there customer s... See more

Rated 5 out of 5 stars

Family-run cash and carry which has pretty much everything you could think of! I’ve been buying from here for years, their butcher section is especially great - meat is always fresh, well-prepared and... See more

Rated 5 out of 5 stars

Ordered meat samosas from here. They were very tasty and my guests enjoyed them. The shop rang me to inform that the original brand I wanted wasn't available, so i could choose another brand. I found... See more

Rated 1 out of 5 stars

Ordering and delivery was fine but the actual product was poor. Ordered lamb and goat back chops and the long fatty bit was hacked off. Very little meat on the bone that was left

Company details

  1. #10 of 14 best companies in Asian Grocery Shop

Written by the company

For more than 26 years, First Choice has stood as a cherished cornerstone of the community — not just a grocery store, but a trusted gathering place where neighbors come together and traditions are honored. From our humble beginnings to the vibrant marketplace we’ve become today, our commitment has always remained the same: to offer high-quality, fresh, and locally sourced produce alongside a carefully curated selection of international ingredients that reflect the diverse backgrounds of the families we serve. We pride ourselves on creating more than just a shopping experience. When you walk through our doors, you’re not just a customer — you’re a valued member of our extended family. The warm smiles, familiar faces, and friendly service are all part of our mission to cultivate a welcoming, family-friendly environment where everyone feels at home. Whether you’re shopping for everyday essentials, discovering new culinary treasures, or simply stopping by to say hello, First Choice is here to nourish both body and spirit. We celebrate the rich cultural heritage of our community through food, conversation, and connection — because at First Choice, every visit is about more than groceries. It’s about belonging.


Contact info

4.1

Great

TrustScore 4 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(45)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst place I ever bought from and I…

Worst place I ever bought from and I will never buy from them again. Bunch of dodgy idiots!!
I placed an order online with them, 2 days later no notification that the order was even being sent, suddenly it arrived 4 days later, the pomergrante I order has a little yellow sticker on it, which was scratched off and when I looked closely it was expired that's why they attempted to scratch off the expiry date. I ordered tamarind and when the parcel arrived there was none, a day later I got a notification that it was refunded, no email or nothing to say that they didn't have the item which is what I really wanted. First and last order from them that's for sure !!!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Bad Delivery experience

Although i was unfortunate enough to have a bad experience with your courier service i must admit that you did your utmost to sort things out for me and eventually i received my goods.
I appreciate that this cost you more time and money but, you kept in touch to let me know what was happening of which i was grateful.
Kind regards
Victoria

30 December 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service

I placed my order online, shortly after I received message it was ready to collect. The whole process was smooth and efficient. No issues whatsoever

28 September 2025
Rated 5 out of 5 stars

Ordering online

I was originally skeptical about ordering meat online but my friend recommended First Choice to me. It was fresh, well packaged and labelled accordingly to the different cuts of meat. Safe to say I'll be ordering again.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Local Asian Store!

I have visited First Choice many times, and it has become my go-to for all my Asian grocery needs. What makes this store stand out is two things:

They have a massive variety of products from across Asia. The shelves are always well-stocked with both popular and hard-to-find ingredients.

The Fresh Meat Counter, this is the best part! The quality of the meat is always excellent, and the butchers are fantastic. They take the time to listen and cut everything precisely to my desire and needs, which I really appreciate.

On top of all that, the staff are consistently friendly, polite, and willing to help you find what you're looking for. It's a pleasure to shop here. Highly recommended!

23 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look