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First Class Property Management Reviews 223

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TrustScore 4.5 out of 5

4.7

Property management company
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, professionalism, and responsiveness. Many people found the service to be excellent, making their stays smooth and stress-free. The locations are frequently commended for being great, and the quality of the apartments, often described as clean, comfortable, and well-maintained, also received high marks from consumers. However, some customers also noted issues with the facilities. A few people mentioned problems such as dirty pools, mold near bathrooms, heavily yellowed pillows, or a strong, unpleasant odor in the apartment. There were also occasional reports of maintenance issues, including partially functioning air conditioning, poor hot water supply, and even a burst water pipe.

What people talk about most

Staff

Users describe positive interactions with staff. Many reviewers praise the professionalism and helpfulness of... See more

Service

Consumers find service to be positive. Many reviewers report excellent experiences, highlighting the... See more

Location

People report positive experiences with location, often highlighting great views and convenient access to key... See more

Quality

Reviewers mention positive feedback about quality, with many praising the cleanliness, comfort, and... See more

Facilities

Customers had ambiguous experiences with facilities. Many reviewers praised the clean, well-laid-out... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed at a 2 BHK apartment at Lotus 2, Creek Harbour over an 11 days' visit. Family of 4. Super happy with the apartment and the facilities. We were hosted by Faisal Khan, who was present to re... See more

Rated 5 out of 5 stars

So far had good experience with First Class managing my property for short term rentals. My place has been almost fully booked since the start, team is very responsive, they take care of all the aspec... See more

Rated 5 out of 5 stars

We had an excellent experience with Muqadas. He showed us our new apartment in a very professional and friendly way and made the whole process smooth and stress-free. Our flight was very late, an... See more

Rated 5 out of 5 stars

A very clean and well laid out apartment. All amenities were provided which made our stay very comfortable. Muqaddas made the check in process easy and was very helpful. Will definitely recommend th... See more

Company details

  1. Property management company
  2. Property Investment

Written by the company

Founded by seasoned experts Luis and Rohollah, our team combines deep insights from management consulting with a flair for innovation, specifically tailored for Dubai’s dynamic Airbnb market. With a rich blend of strategic expertise, data-driven insights, and process optimization, we transform your property into a top-tier short-term rental. Our personalized approach ensures unforgettable guest experiences and maximized returns for property owners.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

223 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Nice place

Nice place
Good Check in
Atmosphere is good
And the view incredible. Really five stars
Greated by Muqadas, really Kind Guy!

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely studio apartment on the palm.

Lovely studio apartment on the palm.
Had a few niggly issues which Kamran instantly resolved. Very friendly and there to assist when we needed him! Thank you and hope to see you next year!
Happy new year!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Choose first class and enjoy smooth and perfect stay

ما Greetings,,, I would like to write a special thanks and appreciation for Mr.Muqadas for his excellent communication, kindness and his effort to have such smooth check in process. I used to come to Dubai twice per a year and he is one of best of the best in his job. It is my great pleasure to deal with Mr.Muqadas in the future. And definitely first class with be my first and the only choice for as a hosting company in the future. Thanks

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Highly satisfied with our stay. The apartment was spacious, clean, and well-maintained. Outstanding service and quick assistance from Allamdar Hussain. Will definitely recommend this property.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic stay

Fantastic stay! The apartment was modern, clean, and very comfortable. Everything was perfectly arranged. Special thanks to Allamdar Hussain (Guest Experience Manager) for his excellent coordination and support.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

It was really overwhelming that the…

It was really overwhelming that the airbnb I got for my client is very accomodating and hands on and always fast to respond whatever you need. Highly recommended stay cation also heads up to Jafar even on Holidays he is arranging and responding to our needs.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing property with a very…

Amazing property with a very comfortable and peaceful environment. Everything was organized and smooth from check-in to check-out. Allamdar Hussain, Guest Experience Manager, was very professional, helpful, and friendly throughout our stay. Would definitely stay again.

9 December 2025
Unprompted review

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