Chris, Duncan, Liz, Dan and Patsy have done fantastic work for me since their inception. I've never been let down by them on any occasion, which in an industry like theirs says an awful lot. I'll... See more
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We use Firspoint Logistics for both local and international shipments and I can't fault them in any way. Dan and the team treat every job with professionalism and high priority. Dan has been amazing,... See more
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Professional logistics company. I usually deal with Dan who is always happy to help and look for best shipping option for me. He always ensure everything is sorted before goods are collected. Help... See more
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What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We fin... See more
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Company details
- #1 of 15 best companies in Freight Forwarding Service
- #5 of 122 best companies in Business-to-Business service
- #3 of 36 best companies in Courier and Delivery Service
- #2 of 33 best companies in Courier service
- #3 of 35 best companies in Logistics service
- #3 of 26 best companies in Delivery Company
About Firstpoint Logistics
Written by the company
Firstpoint Logistics: Learn why businesses that choose us, stay with us
Choosing a logistics provider is easy. Finding one you can rely on long term is much harder.
At Firstpoint Logistics, we build partnerships that last. Businesses choose us for our expertise, service and technology, but they stay because we consistently deliver reliability, transparency and control across their supply chain.
We provide a complete logistics solution across road, air and sea freight, supported by our carefully developed network of service partners and our proprietary logistics platform, Onepoint. This allows us to manage every shipment with precision while giving our customers full visibility of their deliveries.
Logistics powered by our own technology
Modern logistics demands more than simply moving freight from A to B. Businesses need real-time information, proactive communication and complete confidence in their supply chain.
That is why we have developed our own technology platform, Onepoint.
Through Onepoint, customers benefit from real-time tracking, live ETAs, instant proof of delivery and proactive shipment notifications. Combined with advanced geo-fence tracking, this provides complete visibility of freight movements and allows businesses to make faster, better-informed decisions.
Technology provides the transparency. Our operations team ensures everything runs smoothly behind the scenes.
Built around service and expertise
Technology is only part of the solution. Logistics still relies on experienced people who understand the detail.
Our team combines decades of industry experience with a proactive service approach. Customers have direct access to logistics experts who understand their industry, their requirements and the importance of delivering on time.
Support is available 24 hours a day from real people who are focused on solving problems before they become issues.
Why businesses stay with Firstpoint
- One dedicated logistics partner for all delivery requirements
- Real-time tracking, live ETAs and instant proof of delivery
- Complete visibility through the Onepoint logistics platform
- Access to a partner fleet of more than 80,000 vehicles
- 24/7 support from experienced logistics specialists
- BIFA-trained experts who understand complex logistics requirements
- Proactive communication and reliable delivery performance
Our vision
Our vision is to shape the future of logistics through a smarter delivery network that combines innovative technology with experienced logistics professionals.
By bringing together powerful technology, a trusted partner network and a highly experienced team, we help businesses move goods around the world with confidence.
And that is why businesses that choose Firstpoint stay with us.
Contact info
A&W Building, Quays Marina, Portishead, BS20 7DF, Bristol, United Kingdom
- 0345 0303 777
- operations@firstpointlogistics.co.uk
- firstpointlogistics.co.uk
Firstpoint Logistics
5.0
Excellent
334 reviews
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Great service as always well done team
30 November 2021
Reply from Firstpoint Logistics
Thanks Tim, Always such a pleasure working with you guys at unitary :)
Friday meltdown avoided
Firstpoint delivered a great service on several urgent bookings last Friday, including a real last minute, very late afternoon delivery from Yatton to Birmingham.
29 November 2021
Reply from Firstpoint Logistics
Thank you for your review Martyn, the team are always very happy to help
Excellent and reliable service on a…
Excellent and reliable service on a difficult request. Going above and beyond.
23 November 2021
Reply from Firstpoint Logistics
Its great to know that we've exceed you expectations Dane as we are very motivated by delivering the highest of standards to our clients. Look forward to working with you again soon!
Very good info service excellent price…
Very good info service excellent price hike for slight change in job but will use them again!
13 November 2021
Reply from Firstpoint Logistics
Thank you for taking the time to review us Phil.
We always endeavour to keep our rates keen whilst offering the highest levels of service, however when a last minute change happens this can impact a long chain which in some cases leads to the price being more than originally quoted. We're looking forward to working more closely in the future as we very much enjoy collaborating with you.
Great service
3 November 2021
Reply from Firstpoint Logistics
Thank for this review as we really appreciate the feedback to ensure our levels of service are always top draw.
Firstpoint Logistics recently helped us…
Firstpoint Logistics recently helped us with Europe wide deliveries for a blue chip client's high profile campaign with demanding timelines. Excellent service, highly recommend
13 October 2021
Unprompted review
Reply from Firstpoint Logistics
We're glad we met your expectations for this client and we look forward to doing similar work with you in the future Deborah. Thanks for the review, it means a lot to the team
Reply from Firstpoint Logistics
Thank you very much!
I have requested numerous last minute…
I have requested numerous last minute collections or deliveries, giving the wonderful , helpful staff barely any time to source vehicles or sort out their routing....however without fail, to date they have never failed to provide a brilliant service with a 100% OTIF.
Would recommend Firstpoint Logistics to everyone out there!
Thanks again for all your dedicated hard work, it never goes unnoticed!
7 October 2021
Reply from Firstpoint Logistics
Thank you very much for the glowing review! We look forward to maintaining the standard of service!
Great service as always.
Great service as always.
Thanks Guy’s from Allegro Logistics.
18 September 2021
Reply from Firstpoint Logistics
Cheers Marcus, appreciate the time for the review! Look forward to working with you again!
Helpful and Professional as always
Helpful and Professional as always.
It really is a pleasure to deal with First Point
31 August 2021
Reply from Firstpoint Logistics
Thank you very much! Glad the service is up to your expectations!
My experience of first point was first class service
My experience of first point was exceptional, scheduled delivery on time, the customer service I received from Amanda was extremely professional and went above and beyond to see the project through. If I had her on my work force she would be given a substantial pay rise. I would definitely use first point again if Amanda was my first point of call
13 August 2021
Unprompted review
Reply from Firstpoint Logistics
We're so happy to hear that the customer service was up to standards. We will let Amanda know here hard work doesn't go unnoticed. Not to sure about the raise, but we'll let her off a few rounds of tea!! Thanks again!
First Class Service
As a new customer to Firstpoint I couldn't be happier with their service. From first point of contact to completed delivery the whole process has been fantastic. A big shout out to Amanda for delivering genuine 'Customer Wow' on every call, I genuinely thought at one point she would be making the delivery herself! Thanks.
13 August 2021
Unprompted review
Reply from Firstpoint Logistics
Aw, thank you so much for that glowing review! Amanda will be giving lessons to all of our staff after that!
We look forward to working with you again soon
Amazingly efficient company, incredible customer service!
First Point Logistics has honestly been one of the best companies I've ever worked with.
They are competitive in their pricing, and their customer service is exceptional. I was working on a shoot asking for thousands of pounds worth of goods to be transported to location, and they were able to accommodate last minute requests, amend my bookings hours before they were due to leave, add extra trips when we couldn't fit everything in the vans, and all with a friendly, calm professionalism that is difficult to find these days.
I would use First Point in all future productions, and can't recommend them highly enough!
Amanda was lovely, patient and friendly on our MANY phone calls even when I'm sure she wanted to cry because of our schedule changes! Even the delivery drivers were always professional, helpful and friendly. You guys are the best! Thank you!!
11 August 2021
Reply from Firstpoint Logistics
Hi Jannah,
First off thank you so much for a glowing review! We loved working with you and Amanda can only say lovely things about you after your chats.
We look forward to working with you again and maintaining your satisfaction with our work, take care
The Firstpoint team
Excellent service
Excellent service. Easy to arrange, very good service, met timescales, completed all paperwork. Especially good in respect of shipments to Ireland as TSS paperwork also completed. Next day collection and seven day delivery to Ireland. Will be using again.
In comparison, our previous provider took 3 weeks to collect shipment (rather than next day as promised) then a further 3 weeks to get the job completed and delivered to Ireland.
26 July 2021
Reply from Firstpoint Logistics
Thank you so much for this review! really means a lot that the hard work goes noticed! You'll have to let us know who you are next time you use us so we can say thank you properly!
Reply from Firstpoint Logistics
Glad you were happy with the service! look forward to helping again
Excellent Service :)
5 July 2021
Reply from Firstpoint Logistics
Thank you Aisha, really enjoyed working with you!
Reply from Firstpoint Logistics
Cheers Matt, look forward to working with you again!
Great service.
28 May 2021
Reply from Firstpoint Logistics
We try, and we're glad you're happy with it! look forward to working with you guys again!
Excellent service
26 May 2021
Reply from Firstpoint Logistics
Cheers Dave, always a pleasure working with you!
Brilliant personal service
Brilliant personal service, very helpful and the delivery turned up early, would definitely use Firstpoint again.
17 May 2021
Reply from Firstpoint Logistics
Thanks very much, nice to know the hard work doesn't go unnoticed!
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