Staff are helpful and made the experience of renting a car seamless and stress-free. They are very thorough with their processes and walked around the car with you to record the pre-hire condition of... See more
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Jonathan and his team were brilliant. Very friendly and helpful. I had their lovely Toyota Aygo for 6 weeks and it was perfect for exploring Norfolk's little country lanes and villages. The price was... See more
Just perfect! We are a return customers and always find the customer service friendliness and attitude of all the staff exemplary. The vehicles are extremely well maintained and immaculate, and we wil... See more
Needed to hire a car for a week. After speaking to Gary on the phone, everything was sorted for me. Picked up with no problem. The whole team including Jonathan and David were so kind, helpful and e... See more
Company details
Information provided by various external sources
New Cars,Vans & People Carriers.... When you’re looking for a vehicle hire company in Norwich, make us your first call 01603 624275 for a friendly professional service.
Contact info
7 Paddock Street, NR24TW, Norwich, United Kingdom
- 01603 624275
- info@firstselfdrive.co.uk
- firstselfdrive.co.uk
No history of asking for reviews
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Really great service
Really great service. I arranged the hire on the website which was really easy to do. The staff are so friendly and helpful. Vans are clean, new and easy to drive. Will be continuing to use them and highly recommend.

Reply from First Self Drive
Excellent service at every stage
Excellent service at every stage. Staff couldn’t have been more helpful.
Amazingly, the Ford transit/Luton was the most comfortable commercial vehicle I’ve ever driven and I’ve driven a lot!
Great company to do business with.

Reply from First Self Drive
Happy white van man !
First class service from an excellent company that never fails to deliver as promised. Vans always spotlessly clean and tidy, staff always polite and happy to help. No need to try anywhere else.

Reply from First Self Drive
A first class experience all round
A first class experience all round. Everyone I spoke to was extremely helpful and the vehicle I hired was well prepared and spotlessly clean. Can't wait to use them again!

Reply from First Self Drive
Hire your van here!!!
Great prices below competitors, brand new spotless van which had touchscreen apple carplay, super friendly and informative staff and the deposit was back super quick too! CANT FAULT THEM!

Reply from First Self Drive
Superb service at a brilliant price
Superb service at a brilliant price.
I spoke to FSD to get a price on a minibus for a charity event and couldn’t have been happier with the service, price and friendliness of the team.
If I ever need to hire anything I’ll know where to go. First class!
Thanks

Reply from First Self Drive
Try this company first!
Cant fault any part of the staff, service or product.
Staff were helpful, polite and informative. Service was simple and easy to book, and all good value for money.
The van didnt miss a beat, it was clean, efficient and actually really comfortable.
Will be using again!
Thanks First Self Drive

Reply from First Self Drive
1st class service
1st class service from First Self Drive. Staff could not be more helpful. Efficient personal service and car was immaculate when I collected. Very very pleased and cannot recommend enough.

Reply from First Self Drive
Excellent service
I cannot fault the service provided by First Self Drive. From the ease of booking, competitive pricing and speed of deposit return, it could not have been better. All of the vehicles are well maintained and I shall certainly use them again when needed.

Reply from First Self Drive
The third time I have hired from this…
The third time I have hired from this company. Excellent service from David who sends the vans out spotless and Simon who efficiently processed the paperwork. I would use no other rental van. One very satisfied customer
Kind regards Maria Clarke

Reply from First Self Drive
Don't even bother looking anywhere else.....
Don't even bother looking anywhere else, these guys are fantastic. The service that we received was superb from start to finish, easy to book and accommodating when we needed to extend our booking with no hassle. The vehicles are the best and cleanest that you will find. Great customer service and competitive rates.
Would always recommend.

Reply from First Self Drive
Excellent and friendly service
Excellent and friendly service. Totally recommended

Reply from First Self Drive
Top notch customer service
Really helpful staff all round. Van I hired turned out to be too small but they had no problem whatsoever with me returning and upgrading and had a new van ready for me almost immediately. Top notch customer service.

Reply from First Self Drive
Excellent service
Excellent service - couldn't fault it at all. Made competitors look pitiful in comparison to the service we got.
Would thoroughly recommend.

Reply from First Self Drive
Absolutely excellent service!!
Absolutely excellent service!!! Needed a car last-minute after the garage got delayed and these guys stepped up!! Would 100% recommend and use again

Reply from First Self Drive
Awesome service
Awesome service, I rang at 4.30 on a Friday afternoon and was sat in a car ar 5.00pm.

Reply from First Self Drive
What great customer service looks like...
Had to write and let everyone know that these guys have customer service/ professionalism nailed! Such a joy these days to know that there are people who still understand and care about what customer service truly means...
Great first phone call. Super helpful, listened to what I needed and explained everything clearly.
Went to pick up van, again super friendly helpful welcome, Covid ready office, super efficient, enthusiastic positive vibes - also the same attributes eschewed by the chap that showed me round the van
Van new and super clean..
Drop off painless, receipt and invoice sent shortly after and deposit refunded..
Well done to everyone involved at first self drive..keep doing what you’re doing...and thankyou for doing it..it’s much appreciated.
Book with them now !!

Reply from First Self Drive
Excellent friendly service
Excellent friendly service. Good rates and a very nice van!

Reply from First Self Drive
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