First Steps First Aid  Reviews 91

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I attended the brilliant grandparents paediatric first aid training that Charlotte ran. Like most grandparents we wanted to be as knowledgeable as possible before looking after the baby. Charlotte c... See more

Rated 5 out of 5 stars

The CPR training used displayed slides and practice on a dummy to show us how to use chest compressions, short breaths and the listening for patient responses/feeling for breathing to help a casualty.... See more

Company replied

Rated 5 out of 5 stars

By far the best First Aid course I’ve attended. The trainer made me feel relaxed and comfortable to ask any questions or go into more depth. She was extremely knowledgeable and approachable throughout... See more

Company replied

Rated 5 out of 5 stars

FSFA were fantastic. Very informative whist making the information easy to digest with visual slideshow and lots of demonstrations. Jess made the day fun and was open to any and all questions... See more

Company details

  1. First aid station

Written by the company

First Steps First Aid provides expertly led first aid training for both businesses and childcare providers. Founded by Charlotte, Specialist Paramedic and Mum of 2 girls. Our courses are taught by paramedics with years of experience providing engaging, relevant and practical courses for your employees. Make your workplace a safer place and easily meet HSE regulations with our leading first aid courses. Our courses for professionals working with children such as Level 3 Paediatric First Aid and Level 2 Safeguarding are CPD accredited and meet OFSTED standards. First Steps First Aid is proud to be regulated by the First Aid Industry Body and are pleased to be able to offer the "In Safe Hands" award for childcare providers. First Steps First Aid prides itself on being able to offer friendly, welcoming and high quality first aid training for those looking after our next generation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

91 reviews

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Rated 5 out of 5 stars

Had a great CPR session with Jess on…

Had a great CPR session with Jess on Saturday, she was so knowledgable and very artiiculate how she presents with both adults and the children.
Would definately recommend!!!

1 February 2025
Unprompted review
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Reply from First Steps First Aid

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Great training session

Jess was really welcoming & friendly. She provided great training that was simple to understand & made you feel confident that you’d know what to do if you had to provide life saving support to someone. I liked that there was chance to practice what you were being shown. She was really good at answering questions. I was amazed at how much we covered in an hour.

1 February 2025
Unprompted review
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Reply from First Steps First Aid

Thank you and I'm so pleased you found the course useful and left feeling confident :-)

Rated 5 out of 5 stars

This was a very informative and…

This was a very informative and interesting First aid course. This was my first in 5 years and I have learnt a lot considering I used to have first aid courses every year.

1 February 2025
Unprompted review
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Reply from First Steps First Aid

Thank you so much :-)

Rated 5 out of 5 stars

Excellent course

Excellent course. Well delivered in a friendly and informative manner. Thank you.

1 February 2025
Unprompted review
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Reply from First Steps First Aid

Thank you, I will pass your kind words onto Jess :-)

Rated 5 out of 5 stars

Clear instructions

Clear instructions, answered questions, practical unrushed. Thoroughly recommended.

1 February 2025
Unprompted review
First Steps First Aid  logo

Reply from First Steps First Aid

Thank you!

Rated 5 out of 5 stars

Supportive and Engaging course

By far the best First Aid course I’ve attended. The trainer made me feel relaxed and comfortable to ask any questions or go into more depth. She was extremely knowledgeable and approachable throughout. I left feeling confident and happy to help others.

28 January 2025
Unprompted review
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Reply from First Steps First Aid

Thank you! So happy to hear you feel confident and happy to help others :-)

Rated 5 out of 5 stars

Jess was so friendly and the whole…

Jess was so friendly and the whole experience was very relaxed, while covering so much, which helped us all learn so much more and i came away feeling a lot more confident about giving first aid.

6 January 2025
Unprompted review
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Reply from First Steps First Aid

Thank you for your wonderful review!

Rated 5 out of 5 stars

A very interesting and informative session

A very interesting and informative First Aid training session. Lots of useful information and practical demonstration.
The course leader made the session enjoyable.

6 January 2025
Unprompted review
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Reply from First Steps First Aid

Thank you so much for taking the time to leave us such a lovely review :-)

Rated 5 out of 5 stars

Fantastic

Laid back, friendly approach to teaching. Easy to talk to and very informative

6 January 2025
Unprompted review
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Reply from First Steps First Aid

Thank you!

Rated 5 out of 5 stars

Jessica was super friendly and nice

Jessica was super friendly and nice. She explained very well and easy to understand for everybody. She was very sensible with all of us and also aware of our emotional wellbeing doing the training. It was really nice to meet a wonderful woman like her.

6 January 2025
Unprompted review
First Steps First Aid  logo

Reply from First Steps First Aid

I will pass your wonderful feedback onto Jess, thank you!

Rated 5 out of 5 stars

Amazing lovely lady

Amazing lovely lady, felt really comfortable doing the session
Thank you 😊

6 January 2025
Unprompted review
First Steps First Aid  logo

Reply from First Steps First Aid

Thank you, I will pass your kind words on to Jess :-)

Rated 5 out of 5 stars

My experience was great

My experience was great! The teacher was amazing & made us feel so calm & relaxed during the session. I would 100% recommend.

6 January 2025
Unprompted review
First Steps First Aid  logo

Reply from First Steps First Aid

Thank you so much for your wonderful review!

Rated 5 out of 5 stars

Excellent and knowledgeable trainer

Over the years, I have attended many first aid courses and this was the first one where I did not have any trouble maintaining interest in the subject. The trainer's style of teaching is relaxed and had time for questions from the group. The trainer is very knowledgeable and supported by her para-medic training was able to share past experiences. Tony

18 November 2024
Unprompted review
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Reply from First Steps First Aid

Thank you so much for your review!

Rated 5 out of 5 stars

Excellent first aid training!

Jess Spencer was an excellent first aid trainer and covered everything very thoroughly and professionally. It was a very easygoing and relaxed course, which I really enjoyed and learnt a lot from! Thanks Jess!

18 November 2024
Unprompted review
First Steps First Aid  logo

Reply from First Steps First Aid

Thank you for taking the time to leave us such positive feedback!

Rated 5 out of 5 stars

Excellent first aid course

Excellent first aid course. Jess covered all aspect in great detail. Delivery was good and confidence giving if the skills are ever needed.

18 November 2024
Unprompted review
First Steps First Aid  logo

Reply from First Steps First Aid

Thank you, so pleased you enjoyed the course!

Rated 5 out of 5 stars

Excellent first aid experience

Jess Spencer was very informative, friendly and overall made the course enjoyable and fun.
The course itself covered a wide range of topics in detail and I would definitely recommend to others

18 November 2024
Unprompted review
First Steps First Aid  logo

Reply from First Steps First Aid

Thank you!

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